:root{--background:#fff;--foreground:#20313a;--muted:#eef5f1;--muted-strong:#dcebe4;--surface:hsla(0,0%,100%,.9);--border:rgba(33,72,59,.12);--primary:#3d9b72;--primary-dark:#247252;--secondary:#3773db;--secondary-soft:#dfeafe;--shadow:0 24px 70px rgba(33,72,59,.12);--radius:24px;--public-shell-max:1600px}.settings-grid .settings-template-card{grid-column:1/-1;background:#fff}.template-header-actions{margin-left:auto;display:flex;align-items:center;gap:8px}.template-header-actions button{height:40px;padding:0 14px;border:1px solid #d9ddda;border-radius:12px;background:#fff;color:#4e5753;display:flex;align-items:center;gap:7px;font-size:.68rem;font-weight:850;cursor:pointer}.template-header-actions button:last-child{border-color:#303536;background:#303536;color:#fff}.template-header-actions button:disabled{opacity:.45;cursor:not-allowed}.template-list{border:1px solid #e7e6e2;border-radius:15px;overflow:hidden}.template-row{min-height:78px;padding:14px 16px;border-bottom:1px solid #ecebe8;display:grid;grid-template-columns:minmax(180px,.7fr) minmax(280px,1.5fr) 110px;align-items:center;grid-gap:18px;gap:18px}.template-row:last-child{border:0}.template-row>div{display:grid;grid-gap:4px;gap:4px}.template-row strong{font-size:.75rem}.template-row p,.template-row small,.template-row>span{color:#737a76;font-size:.65rem;line-height:1.45}.template-row>span{text-align:right}.template-row>span.is-ready{color:#28714a}.template-empty{padding:20px;color:#737a76;font-size:.7rem}.template-rule{padding:13px 15px;border-left:3px solid #47966b;background:#f4f8f5;color:#59615d;font-size:.68rem;line-height:1.55}.template-modal>p{padding:10px 12px;border-radius:11px;background:#f2f4f2}.template-modal textarea{line-height:1.5}.template-replacement-note{padding:13px 14px;border:1px solid #d9e8df;border-radius:13px;background:#f3f8f5;color:#496057;display:flex;align-items:flex-start;gap:10px}.template-replacement-note>svg{width:18px;height:18px;flex:0 0 18px;margin-top:1px;color:#2f7958}.template-replacement-note>div{display:grid;grid-gap:4px;gap:4px}.template-replacement-note strong{font-size:.7rem}.template-replacement-note p{color:#6b7871;font-size:.63rem;line-height:1.45}@media(max-width:760px){.template-row{grid-template-columns:1fr;gap:7px}.template-row>span{text-align:left}.settings-template-card>header{align-items:flex-start;flex-wrap:wrap}.template-header-actions{width:100%;margin-left:0;display:grid;grid-template-columns:1fr}.template-header-actions button{width:100%;justify-content:center}}.admin-login-page{min-height:100vh;background:#f1f3f3;display:grid;place-items:center;padding:24px;color:#303434}.admin-login-shell{width:min(520px,100%);display:grid;justify-items:center;grid-gap:20px;gap:20px}.admin-login-card{width:100%;padding:40px;border:1px solid #dfe2e1;border-radius:26px;background:#fff;display:grid;grid-gap:30px;gap:30px;box-shadow:0 18px 52px rgba(32,49,42,.06)}.admin-login-card>a{display:flex;align-items:center;gap:7px;color:#68706d;font-size:.72rem;font-weight:800}.admin-login-card>header{display:grid;justify-items:start;grid-gap:17px;gap:17px}.admin-login-logo{width:168px;height:auto;display:block}.admin-login-card>header>div{display:grid;grid-gap:6px;gap:6px}.admin-login-card h1{font-size:1.9rem;line-height:1.08;letter-spacing:-.045em}.admin-login-card header p{margin:0;color:#747a79;font-size:.82rem}.admin-login-card form{display:grid;grid-gap:18px;gap:18px}.admin-login-card label{display:grid;grid-gap:8px;gap:8px;color:#545b58;font-size:.72rem;font-weight:850}.admin-login-card label>div,.admin-login-card label>input{height:52px;border:1px solid #dde0de;border-radius:14px;background:#fafbf9}.admin-login-card input{width:100%;padding:0 14px;border:0;outline:0;background:transparent}.admin-login-card label>div{display:flex;align-items:center;padding:0 14px;gap:9px}.admin-login-card label>div input{padding:0}.admin-login-card label>div button{border:0;background:transparent;display:grid;place-items:center}.admin-login-error{padding:10px 12px;border-radius:11px;background:#fff0f1;color:#9b3745;font-size:.7rem}.admin-login-demo,.admin-login-submit{height:52px;border-radius:14px;font-size:.76rem;font-weight:900;cursor:pointer}.admin-login-submit{border:1px solid #303536;background:#303536;color:#fff}.admin-login-demo{border:1px solid #dde0de;background:#fff;color:#505755}.admin-login-credit{color:#7b8582;font-size:.66rem;letter-spacing:.01em}.admin-login-credit strong{color:#4f5b57;font-weight:900}@media(max-width:560px){.admin-login-page{padding:14px}.admin-login-card{padding:28px 24px}.admin-login-logo{width:152px}.admin-login-card h1{font-size:1.65rem}}.admin-layout{--admin-sidebar:#f1f3f3;--admin-border:#e3e5e4;--admin-text:#303434;--admin-muted:#747a79;display:grid;grid-template-columns:260px minmax(0,1fr);min-height:100vh;background:#fff;color:var(--admin-text)}.admin-sidebar{position:fixed;inset:0 auto 0 0;width:260px;height:100vh;overflow:auto;border-right:1px solid #dde0e0;background:var(--admin-sidebar);padding:0 8px 14px;display:flex;flex-direction:column;z-index:60}.admin-brand>img{display:block;width:172px;height:auto;margin-left:8px}.admin-brand>img+small{padding-left:8px}.admin-brand{min-height:92px;padding:14px 12px 10px;display:grid;align-content:center;grid-gap:5px;gap:5px;border-bottom:1px solid #dde0e0}.admin-brand-line{display:flex;align-items:center;gap:8px;height:44px;white-space:nowrap}.admin-mark{width:32px;height:32px;border-radius:10px;background:#596061;color:#fff;display:grid;place-items:center;font-size:.82rem;font-weight:900}.admin-brand-line strong{font-size:1rem;letter-spacing:-.03em}.admin-brand-dot{width:6px;height:6px;border-radius:50%;background:#747a7b}.admin-brand-line>span:last-child{color:#737978;font-size:.92rem}.admin-brand>small{padding-left:40px;color:#858a8b;font-size:.64rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.admin-nav{display:grid;grid-gap:17px;gap:17px;padding:14px 0}.admin-nav-group{display:grid;grid-gap:5px;gap:5px}.admin-nav-group>strong{min-height:28px;padding:0 16px;display:flex;align-items:center;color:#252828;font-size:.75rem;font-weight:850}.admin-nav-group>div{display:grid;grid-gap:4px;gap:4px}.admin-nav a{display:flex;align-items:center;gap:11px;min-height:40px;padding:0 14px;border:1px solid transparent;border-radius:15px;color:#59605f;transition:.18s ease}.admin-nav a.ativo,.admin-nav a:hover{background:#dfe3e3;color:#303535;transform:translateX(2px)}.admin-nav a.ativo{font-weight:800}.admin-nav-icon{width:26px;height:26px;display:grid;place-items:center;color:#747b7a}.admin-nav-icon svg{width:18px;height:18px}.admin-nav a>span:nth-child(2){font-size:.82rem}.admin-nav a>b{margin-left:auto;min-width:21px;height:21px;padding:0 6px;border-radius:99px;background:#f2c94c;color:#403611;display:grid;place-items:center;font-size:.64rem}.admin-sidebar-footer{margin-top:auto;padding:12px;border:1px solid #d9dcdc;border-radius:16px;background:#f8f9f9;display:flex;align-items:center;gap:11px}.admin-sidebar-footer>svg{width:38px;height:38px;padding:9px;border-radius:12px;background:#e4e7e7}.admin-sidebar-footer>span{display:grid;grid-gap:2px;gap:2px}.admin-sidebar-footer strong{font-size:.78rem}.admin-sidebar-footer small{color:#7a8081;font-size:.67rem}.admin-shell{grid-column:2;min-width:0;min-height:100vh}.admin-topbar{min-height:59px;padding:0 28px;border-bottom:1px solid hsla(45,8%,90%,.85);background:hsla(0,0%,100%,.84);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);display:flex;align-items:center;justify-content:space-between;gap:16px;position:-webkit-sticky;position:sticky;top:0;z-index:50}.admin-breadcrumb{display:flex;align-items:center;gap:7px;color:#626866;font-size:.78rem}.admin-breadcrumb svg{width:17px}.admin-breadcrumb strong{color:#363b3a}.admin-top-actions{display:flex;align-items:center;gap:10px}.demo-toggle{height:36px;padding:0 11px 0 7px;border:1px solid #dfe2e1;border-radius:99px;background:#f5f6f6;display:flex;align-items:center;gap:8px;color:#707675;font-size:.7rem;font-weight:800;cursor:pointer}.demo-toggle>span:first-child{width:22px;height:22px;border-radius:50%;background:#c9cecd;position:relative}.demo-toggle.ativo{background:#edf8f1;color:#25724b;border-color:#d4eadc}.demo-toggle.ativo>span:first-child{background:#43a36e}.demo-toggle.ativo>span:first-child:after{content:"";position:absolute;width:7px;height:7px;border-radius:50%;inset:7px;background:#fff}.admin-profile{height:42px;padding:3px 9px 3px 4px;border:1px solid #e8e7e3;border-radius:99px;background:#fff;display:flex;align-items:center;gap:8px;cursor:pointer}.admin-profile>span:first-child{width:32px;height:32px;border-radius:50%;background:#ecefee;display:grid;place-items:center;font-size:.65rem;font-weight:900}.admin-profile>span:nth-child(2){display:grid;text-align:left}.admin-profile strong{font-size:.72rem}.admin-profile small{color:#818582;font-size:.61rem}.admin-profile>svg{width:14px;color:#8a8d8b}.admin-main{padding:42px clamp(26px,4vw,64px) 70px}.admin-page{display:grid;grid-gap:0;gap:0}.admin-page-header{display:flex;align-items:flex-end;justify-content:space-between;gap:22px;margin-bottom:28px;padding:8px 0 16px;position:relative}.admin-page-header>div{display:grid;grid-gap:7px;gap:7px}.admin-eyebrow{color:#697071;font-size:.66rem;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.admin-page-header h1{font-size:clamp(2rem,4vw,3.5rem);line-height:1;letter-spacing:-.05em}.admin-page-header p,.admin-panel-head p,.admin-section-title p{color:#767b79;font-size:.88rem;line-height:1.5}.admin-hero-texture:before{content:"";position:absolute;z-index:-1;left:-40px;top:-20px;width:min(720px,80vw);height:150px;background-image:radial-gradient(circle,rgba(89,96,97,.17) 0 2px,transparent 2.4px);background-size:32px 32px;-webkit-mask-image:linear-gradient(90deg,#000,transparent 88%);mask-image:linear-gradient(90deg,#000,transparent 88%)}.admin-button{min-height:48px;padding:0 17px;border-radius:15px;display:inline-flex;align-items:center;gap:8px;font-size:.78rem;font-weight:850}.admin-button.primary{background:#303536;color:#fff;box-shadow:0 14px 28px rgba(47,51,52,.14)}.admin-empty-live{min-height:240px;border:1px dashed #d8dcda;border-radius:22px;background:#f8f9f8;display:grid;grid-template-columns:48px minmax(0,520px);place-content:center;grid-gap:16px;gap:16px}.admin-empty-live>svg{width:48px;height:48px;padding:13px;border-radius:15px;background:#e7ebea}.admin-empty-live div{display:grid;grid-gap:6px;gap:6px}.admin-empty-live p{color:#757b79;line-height:1.5}.admin-dashboard-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);grid-gap:22px;gap:22px;margin-bottom:38px}.admin-panel{border:1px solid #eeece8;background:#fbfbfa;border-radius:22px;padding:24px}.admin-panel-head{display:flex;justify-content:space-between;gap:14px;margin-bottom:24px}.admin-panel-head>div{display:grid;grid-gap:5px;gap:5px}.admin-panel-head h2,.admin-section-title h2{font-size:1.3rem;letter-spacing:-.03em}.admin-panel-head>button{width:38px;height:38px;border:1px solid #e4e2dd;border-radius:12px;background:#fff}.admin-bars{height:225px;padding-top:24px;border-bottom:1px solid #dddcd8;background-image:linear-gradient(#eeece8 1px,transparent 0);background-size:100% 53px;display:flex;align-items:flex-end;gap:15px}.admin-bars>div{flex:1 1;height:100%;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:7px}.admin-bars small,.admin-bars span{font-size:.62rem;color:#777c79}.admin-bars i{width:min(48px,68%);min-height:24px;border-radius:11px 11px 3px 3px;background:linear-gradient(180deg,#737a7b,#adb2b1)}.admin-ranking{display:grid;grid-gap:16px;gap:16px}.admin-ranking>div{display:grid;grid-template-columns:18px 38px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px}.admin-ranking>div>span{color:#999d9a;font-size:.68rem}.admin-ranking i{width:38px;height:38px;border-radius:12px;background:#e9eceb;display:grid;place-items:center;font-style:normal;font-size:.64rem;font-weight:900}.admin-ranking>div>div{display:grid;grid-gap:7px;gap:7px}.admin-ranking>div>div strong{font-size:.76rem}.admin-ranking>div>div>span{height:5px;border-radius:99px;background:#e3e5e3;overflow:hidden}.admin-ranking b{display:block;height:100%;border-radius:99px;background:#737b79}.admin-ranking>div>strong{font-size:.78rem}.admin-stage-chart{height:225px;position:relative}.admin-recentes{display:grid;grid-gap:18px;gap:18px}.admin-section-title{display:flex;align-items:flex-end;justify-content:space-between;gap:20px}.admin-section-title>div{display:grid;grid-gap:5px;gap:5px}.admin-section-title>a{display:flex;align-items:center;gap:7px;color:#5e6563;font-size:.76rem;font-weight:850}.admin-ticket-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:16px;gap:16px}.admin-ticket-card{border:1px solid #ecebe7;border-radius:21px;background:#f8f8f6;padding:20px;display:grid;grid-gap:16px;gap:16px;transition:.18s ease}.admin-ticket-card:hover{transform:translateY(-3px);box-shadow:0 16px 38px rgba(20,25,24,.07)}.admin-ticket-card footer,.admin-ticket-card footer>span,.admin-ticket-card-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.admin-ticket-card-top>small,.admin-ticket-card>div:nth-child(2)>small{color:#858a87;font-size:.64rem}.admin-ticket-card h3{margin-top:5px;font-size:1rem;letter-spacing:-.02em}.admin-ticket-card p{margin-top:6px;color:#6f7572;font-size:.76rem;line-height:1.5}.admin-status{padding:6px 9px;border-radius:99px;font-size:.61rem;font-weight:900}.admin-status.recebido{background:#e4edff;color:#315da8}.admin-status.em_analise{background:#fff3d5;color:#8a6417}.admin-status.respondido{background:#e3f4e9;color:#247344}.admin-status.nao_pertinente{background:#f0efec;color:#686b68}.admin-ticket-meta{display:flex;flex-wrap:wrap;gap:6px}.admin-ticket-meta span{padding:5px 8px;border:1px solid #e2e3df;border-radius:99px;background:#fff;color:#666c69;font-size:.61rem;font-weight:800}.admin-ticket-card footer{padding-top:14px;border-top:1px solid #e4e3df}.admin-ticket-card footer>span{justify-content:flex-start}.admin-ticket-card footer b{width:34px;height:34px;border-radius:50%;background:#e2e6e5;display:grid;place-items:center;font-size:.68rem}.admin-ticket-card footer span span{display:grid;grid-gap:2px;gap:2px}.admin-ticket-card footer strong{font-size:.72rem}.admin-ticket-card footer small{max-width:260px;color:#858a87;font-size:.61rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}@media(max-width:1180px){.admin-dashboard-grid,.admin-ticket-grid{grid-template-columns:1fr}}@media(max-width:820px){.admin-layout{display:block}.admin-sidebar{display:none}.admin-shell{min-width:0}.admin-topbar{padding:0 16px}.admin-breadcrumb span:last-child,.admin-profile>span:nth-child(2){display:none}.admin-main{padding:28px 18px 50px}.admin-page-header{align-items:flex-start;flex-direction:column}.admin-top-actions{gap:5px}.demo-toggle>span:last-child{display:none}}.admin-modal>label>input{width:100%;height:44px;padding:0 12px;border:1px solid #dedfdb;border-radius:12px;background:#fafaf9;outline:0}.protocol-query-card{align-content:center}.protocol-follow{width:min(1160px,100%);margin:auto;padding:34px;border:1px solid hsla(0,0%,100%,.75);border-radius:26px;background:hsla(0,0%,100%,.88);display:grid;grid-gap:28px;gap:28px}.protocol-follow>header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding-bottom:22px;border-bottom:1px solid #dfe5e1}.protocol-follow>header>div{display:grid;grid-gap:4px;gap:4px}.protocol-follow>header small{color:#7b837f;font-size:.68rem}.protocol-follow>header strong{font-size:1rem}.protocol-follow>header>span{padding:7px 11px;border-radius:99px;background:#fff1cf;color:#82601b;font-size:.65rem;font-weight:900}.protocol-follow-title{display:flex;align-items:center;gap:15px}.protocol-follow-title>svg{width:52px;height:52px;padding:13px;border-radius:50%;background:#e1f3e7;color:#257248}.protocol-follow-title h1{font-size:clamp(1.65rem,3vw,2.5rem);letter-spacing:-.04em}.protocol-follow-title p{margin-top:6px;color:#747d78;font-size:.72rem}.protocol-follow-grid{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);grid-gap:34px;gap:34px}.protocol-follow-grid>section{display:grid;align-content:start;grid-gap:18px;gap:18px}.protocol-follow-grid h2{font-size:1rem}.protocol-timeline time{margin-top:2px;color:#9aa09d;font-size:.58rem}.protocol-answers{display:grid;grid-gap:12px;gap:12px}.protocol-answers article{padding:18px;border:1px solid #e1e5e2;border-radius:17px;background:#f8faf8;display:grid;grid-gap:14px;gap:14px}.protocol-answers article>div:first-child{display:flex;align-items:center;gap:9px}.protocol-answers article>div:first-child>svg{width:34px;height:34px;padding:8px;border-radius:10px;background:#e3ebe6}.protocol-answers article span{display:grid;grid-gap:2px;gap:2px}.protocol-answers article small{color:#858c88;font-size:.6rem}.protocol-answers article p{color:#515a56;font-size:.76rem;line-height:1.6}.protocol-answers article>div:last-child{display:flex;flex-wrap:wrap;gap:8px}.protocol-answers article a{padding:8px 10px;border:1px solid #dce2de;border-radius:10px;background:#fff;display:flex;align-items:center;gap:7px;font-size:.65rem;font-weight:800}.protocol-state{width:min(520px,calc(100% - 32px));margin:15vh auto;padding:34px;border-radius:22px;background:#fff;display:grid;justify-items:start;grid-gap:12px;gap:12px}.protocol-state p{color:#737c78}.protocol-state a{margin-top:8px;display:flex;align-items:center;gap:7px;font-weight:850}@media(max-width:800px){.protocol-follow{padding:24px}.protocol-follow-grid{grid-template-columns:1fr}.protocol-follow-title,.protocol-follow>header{align-items:flex-start}}.inbox-page{display:grid;grid-gap:20px;gap:20px}.inbox-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:20px}.inbox-heading>div:first-child{display:grid;grid-gap:6px;gap:6px}.inbox-heading h1{font-size:2.25rem;letter-spacing:-.045em}.inbox-heading p{color:#747a77;font-size:.86rem}.inbox-heading-actions{display:flex;gap:8px}.admin-modal footer button,.detail-unit button,.inbox-heading-actions button{height:42px;padding:0 14px;border:1px solid #dedfdb;border-radius:13px;background:#fff;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.72rem;font-weight:850;cursor:pointer}.admin-modal footer .dark,.inbox-heading-actions .dark{background:#303536;color:#fff;border-color:#303536}.inbox-toast{position:fixed;right:28px;top:72px;z-index:100;min-height:48px;padding:8px 10px 8px 14px;border:1px solid #cce4d4;border-radius:14px;background:#edf8f1;color:#286f49;box-shadow:0 16px 38px rgba(25,55,43,.13);display:flex;align-items:center;gap:10px;font-size:.75rem;font-weight:800}.inbox-toast button{border:0;background:transparent;display:grid;place-items:center;cursor:pointer}.inbox-workspace{height:calc(100vh - 178px);min-height:650px;border:1px solid #e7e6e2;border-radius:22px;background:#fff;overflow:hidden;display:grid;grid-template-columns:310px minmax(420px,1fr) 300px;box-shadow:0 18px 50px rgba(24,29,28,.055)}.inbox-list{min-width:0;border-right:1px solid #e8e7e3;background:#f8f8f6;display:grid;grid-template-rows:auto minmax(0,1fr)}.inbox-list-head{padding:15px;border-bottom:1px solid #e6e5e1;display:grid;grid-gap:10px;gap:10px}.inbox-search{height:41px;padding:0 12px;border:1px solid #e0e1dd;border-radius:13px;background:#fff;display:flex;align-items:center;gap:8px}.inbox-search svg{color:#858a87}.inbox-search input{width:100%;border:0;outline:0;background:transparent;font-size:.72rem}.inbox-tabs{display:flex;gap:3px;padding:3px;border-radius:11px;background:#e9ebe9}.inbox-tabs button{flex:1 1;height:30px;border:0;border-radius:9px;background:transparent;color:#757a77;font-size:.62rem;font-weight:850;cursor:pointer}.inbox-tabs button.ativo{background:#fff;color:#363b39;box-shadow:0 1px 3px rgba(20,25,24,.07)}.inbox-list-scroll{overflow:auto}.inbox-ticket{width:100%;position:relative;padding:15px 13px;border:0;border-bottom:1px solid #e8e7e3;background:transparent;text-align:left;display:grid;grid-template-columns:7px minmax(0,1fr);grid-gap:10px;gap:10px;cursor:pointer}.inbox-ticket.ativo:after{content:"";position:absolute;inset:8px auto 8px 0;width:3px;border-radius:99px;background:#4f5957}.inbox-ticket-dot{width:7px;height:7px;margin-top:6px;border-radius:50%;background:#aeb3b1}.inbox-ticket-dot.alta{background:#e16173}.inbox-ticket-dot.normal{background:#e0b443}.inbox-ticket>div{min-width:0;display:grid;grid-gap:4px;gap:4px}.inbox-ticket>div>div{display:flex;align-items:center;justify-content:space-between;gap:8px}.inbox-ticket strong{font-size:.72rem}.inbox-ticket small,.inbox-ticket>div>span{color:#858a87;font-size:.59rem}.inbox-ticket h3{font-size:.76rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-ticket p{color:#727875;font-size:.66rem;line-height:1.4;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.inbox-ticket footer{margin-top:5px;display:flex;align-items:center;gap:6px;min-width:0}.inbox-ticket footer>span:last-child{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#767c79;font-size:.58rem}.inbox-unread{position:absolute;right:12px;bottom:13px;padding:3px 6px;border-radius:99px;background:#e1ecff;color:#3561a9;font-size:.53rem}.inbox-chat{min-width:0;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;background:#f5f3ee}.inbox-chat>header{min-height:65px;padding:10px 16px;border-bottom:1px solid #e2e0da;background:#fff;display:flex;align-items:center;gap:10px}.inbox-avatar{width:38px;height:38px;border-radius:50%;background:#e1e6e4;display:grid;place-items:center;font-size:.72rem;font-weight:900}.inbox-chat>header>div:nth-child(2){display:grid;grid-gap:3px;gap:3px}.inbox-chat>header strong{font-size:.78rem}.inbox-chat>header span{color:#7b807e;font-size:.61rem}.inbox-chat>header button{margin-left:auto;width:36px;height:36px;border:1px solid #e3e2de;border-radius:11px;background:#fff;display:grid;place-items:center}.inbox-context{min-height:48px;padding:8px 15px;border-bottom:1px solid #e1dfd9;background:#fff9e9;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:.64rem}.inbox-context span{display:flex;align-items:center;gap:6px;color:#826217}.inbox-context strong{padding:5px 8px;border-radius:99px;background:#fff;color:#565c59}.inbox-messages{overflow:auto;padding:22px;display:grid;align-content:start;grid-gap:9px;gap:9px;background-color:#f3f0ea;background-image:radial-gradient(circle at 1px 1px,rgba(80,84,80,.075) 1px,transparent 0);background-size:22px 22px}.chat-day{text-align:center;margin:3px 0 8px}.chat-day span{padding:5px 10px;border-radius:99px;background:hsla(0,0%,100%,.88);color:#818581;font-size:.58rem;box-shadow:0 3px 9px rgba(30,35,32,.06)}.chat-row{display:flex}.chat-row.saida{justify-content:flex-end}.chat-bubble{max-width:min(76%,570px);padding:10px 12px 7px;border-radius:6px 16px 16px 16px;background:#fff;box-shadow:0 4px 13px rgba(30,35,32,.075);display:grid;grid-gap:4px;gap:4px}.chat-row.saida .chat-bubble{border-radius:16px 6px 16px 16px;background:#dff3e5}.chat-bubble small{color:#4e7f61;font-size:.57rem;font-weight:850}.chat-bubble p{font-size:.75rem;line-height:1.48}.chat-bubble time{justify-self:end;color:#818682;font-size:.54rem}.inbox-compose{min-height:78px;padding:10px 13px;border-top:1px solid #e1dfda;background:#fff;display:flex;align-items:flex-end;gap:8px}.inbox-compose>button{width:40px;height:40px;border:1px solid #e2e1dd;border-radius:12px;background:#fff;display:grid;place-items:center;cursor:pointer}.inbox-compose>div{flex:1 1;min-width:0;border:1px solid #dfe0dc;border-radius:14px;background:#fafaf9;overflow:hidden}.inbox-compose textarea{width:100%;min-height:45px;padding:10px 12px 5px;border:0;outline:0;resize:none;background:transparent;font-size:.74rem}.compose-file{margin:0 8px 8px;padding:6px 8px;border-radius:9px;background:#eef1ef;display:flex;align-items:center;gap:6px;color:#626865;font-size:.59rem}.compose-file button{margin-left:auto;border:0;background:transparent}.inbox-compose .compose-send{background:#303636;color:#fff;border-color:#303636}.inbox-detail{overflow:auto;border-left:1px solid #e8e7e3;background:#fbfbfa}.inbox-detail>section{padding:18px;border-bottom:1px solid #e8e7e3;display:grid;grid-gap:8px;gap:8px}.inbox-detail h2{font-size:1.03rem;line-height:1.25;letter-spacing:-.025em}.inbox-detail p{color:#707673;font-size:.7rem;line-height:1.5}.detail-actions>label{color:#777c79;font-size:.62rem;font-weight:850}.detail-status-buttons{display:grid;grid-gap:6px;gap:6px}.detail-status-buttons button{min-height:37px;padding:0 10px;border:1px solid #e3e2de;border-radius:11px;background:#fff;display:flex;align-items:center;gap:8px;text-align:left;font-size:.67rem;font-weight:800;cursor:pointer}.detail-status-buttons button.ativo{background:#e9edeb;border-color:#cfd5d2}.detail-facts>div{display:flex;align-items:center;justify-content:space-between;gap:10px}.detail-facts span,.detail-unit>span{color:#7c817e;font-size:.61rem}.detail-facts strong{font-size:.68rem;text-transform:capitalize}.detail-unit strong{font-size:.74rem;line-height:1.35}.detail-unit button{margin-top:4px;height:36px;padding:0;background:#f5f6f5}.detail-timeline>div{position:relative;display:grid;grid-template-columns:10px minmax(0,1fr);grid-gap:9px;gap:9px}.detail-timeline i{width:8px;height:8px;margin-top:4px;border:2px solid #fff;border-radius:50%;background:#596260;box-shadow:0 0 0 2px #cfd4d2}.detail-timeline p{display:grid;grid-gap:3px;gap:3px}.detail-timeline p strong{color:#4a504e;font-size:.65rem}.detail-timeline p span{font-size:.6rem}.admin-modal-backdrop{position:fixed;inset:0;z-index:200;padding:20px;background:rgba(25,29,28,.38);-webkit-backdrop-filter:blur(7px);backdrop-filter:blur(7px);display:grid;place-items:center}.admin-modal{width:min(520px,100%);padding:22px;border:1px solid hsla(0,0%,100%,.7);border-radius:22px;background:#fff;box-shadow:0 28px 80px rgba(15,20,18,.22);display:grid;grid-gap:17px;gap:17px}.admin-modal>header{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.admin-modal h2{margin-top:4px;font-size:1.35rem}.admin-modal>header button{width:36px;height:36px;flex:0 0 36px;padding:0;border:0;border-radius:50%;background:#edf2ef;color:#53615a;display:grid;place-items:center;cursor:pointer;transition:background .16s ease,color .16s ease}.admin-modal>header button:hover{background:#dfe8e3;color:#26372f}.admin-modal>header button:focus-visible{outline:2px solid #4b8b6d;outline-offset:2px}.admin-modal>p{color:#727875;font-size:.74rem;line-height:1.5}.admin-modal>label{position:relative;display:grid;grid-gap:7px;gap:7px;color:#545a57;font-size:.68rem;font-weight:850}.admin-modal select,.admin-modal textarea{width:100%;border:1px solid #dedfdb;border-radius:12px;background:#fafaf9;outline:0}.admin-modal select{height:44px;padding:0 38px 0 12px;-webkit-appearance:none;-moz-appearance:none;appearance:none}.admin-modal label>svg{position:absolute;right:13px;bottom:14px;pointer-events:none}.admin-modal textarea{padding:11px;resize:vertical}.admin-modal footer{display:flex;justify-content:flex-end;gap:8px}.admin-modal footer button:disabled{opacity:.45;cursor:not-allowed}@media(max-width:1350px){.inbox-workspace{grid-template-columns:290px minmax(400px,1fr)}.inbox-detail{display:none}}@media(max-width:900px){.inbox-heading{align-items:flex-start;flex-direction:column}.inbox-workspace{height:auto;min-height:0;grid-template-columns:1fr}.inbox-list{max-height:360px;border-right:0}.inbox-chat{min-height:720px}.inbox-heading-actions{width:100%}.inbox-heading-actions button{flex:1 1}}.inbox-page{gap:24px}.inbox-heading{min-height:48px;align-items:center}.inbox-heading h1{font-size:clamp(2rem,3vw,2.7rem);line-height:1.05}.inbox-workspace{position:relative;height:calc(100dvh - 174px);min-height:640px;grid-template-columns:360px minmax(0,1fr);border-radius:24px}.inbox-list-head{padding:20px;gap:14px}.inbox-search{height:48px;padding:0 15px;border-radius:15px}.inbox-search input{font-size:.78rem}.inbox-tabs{padding:4px;border-radius:13px}.inbox-tabs button{height:36px;font-size:.67rem}.inbox-ticket{padding:20px 18px;grid-template-columns:8px minmax(0,1fr);gap:12px}.inbox-ticket>div{gap:7px}.inbox-ticket strong{font-size:.78rem}.inbox-ticket small,.inbox-ticket>div>span{font-size:.63rem}.inbox-ticket h3{font-size:.84rem;line-height:1.35;white-space:normal}.inbox-ticket p{font-size:.7rem;line-height:1.55}.inbox-ticket footer{margin-top:7px;gap:8px}.inbox-ticket footer>span:last-child{font-size:.61rem}.inbox-unread{right:18px;bottom:18px}.inbox-ticket.novo{z-index:1;background:#f7faff;animation:inbox-new-pulse 1.8s ease-in-out infinite}.inbox-ticket.novo .inbox-ticket-dot{animation:inbox-new-dot 1.2s ease-in-out infinite}@keyframes inbox-new-pulse{0%,to{background:#f7faff;box-shadow:inset 0 0 0 1px rgba(55,115,219,.08)}50%{background:#eaf2ff;box-shadow:inset 0 0 0 2px rgba(55,115,219,.28)}}@keyframes inbox-new-dot{0%,to{transform:scale(1);box-shadow:0 0 0 0 rgba(55,115,219,.28)}50%{transform:scale(1.25);box-shadow:0 0 0 5px rgba(55,115,219,0)}}@media(prefers-reduced-motion:reduce){.inbox-ticket.novo,.inbox-ticket.novo .inbox-ticket-dot{animation:none}.inbox-ticket.novo{background:#eef5ff;box-shadow:inset 3px 0 #3773db}}.inbox-chat>header{min-height:76px;padding:14px 22px;gap:13px}.inbox-avatar{width:44px;height:44px;font-size:.78rem}.inbox-chat>header strong{font-size:.84rem}.inbox-chat>header span{font-size:.66rem}.inbox-detail-toggle{width:auto!important;height:40px!important;padding:0 13px!important;display:flex!important;align-items:center!important;justify-content:center!important;gap:7px!important;line-height:1;white-space:nowrap;color:#4e5552;font-size:.68rem;font-weight:850;cursor:pointer}.inbox-detail-toggle svg{flex:0 0 auto}.inbox-context{min-height:56px;padding:11px 22px;font-size:.69rem;flex-wrap:wrap;justify-content:flex-end;background:#f7f7f5}.inbox-context strong{padding:7px 11px}.inbox-messages{padding:30px clamp(24px,5vw,64px);gap:14px;background-size:24px 24px}.chat-day{margin:4px 0 12px}.chat-bubble{max-width:min(68%,620px);padding:13px 15px 9px;gap:6px;border-radius:8px 18px 18px 18px}.chat-row.saida .chat-bubble{border-radius:18px 8px 18px 18px}.chat-bubble small{font-size:.61rem}.chat-bubble p{font-size:.8rem;line-height:1.58}.chat-bubble time{font-size:.58rem}.inbox-compose{min-height:94px;padding:14px 20px;gap:11px}.inbox-compose>button{width:46px;height:46px;border-radius:14px}.inbox-compose>div{border-radius:16px}.inbox-compose textarea{min-height:54px;padding:13px 15px 7px;font-size:.79rem}.inbox-detail-backdrop{position:absolute;inset:0;z-index:20;border:0;background:rgba(37,42,40,.18);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);opacity:0;pointer-events:none;transition:opacity .2s ease}.inbox-detail-backdrop.aberto{opacity:1;pointer-events:auto}.inbox-detail{display:block;position:absolute;z-index:21;inset:0 0 0 auto;width:min(410px,100%);border-left:1px solid #e1e2de;background:#fff;box-shadow:-20px 0 50px rgba(24,29,28,.14);transform:translateX(102%);transition:transform .25s ease}.inbox-detail.aberto{display:block;transform:translateX(0)}.inbox-detail-header{position:-webkit-sticky;position:sticky;top:0;z-index:2;min-height:76px;padding:16px 20px;border-bottom:1px solid #e8e7e3;background:hsla(0,0%,100%,.96);display:flex;align-items:center;justify-content:space-between;gap:15px}.inbox-detail-header>div{display:grid;grid-gap:4px;gap:4px}.inbox-detail-header strong{font-size:.83rem}.inbox-detail-header span{color:#808683;font-size:.62rem}.inbox-detail-header button{width:38px;height:38px;border:1px solid #e3e2de;border-radius:12px;background:#fff;display:grid;place-items:center;cursor:pointer}.inbox-detail>section{padding:24px 22px;gap:11px}.inbox-detail h2{font-size:1.15rem;line-height:1.35}.inbox-detail p{font-size:.75rem;line-height:1.65}.detail-status-buttons{gap:9px}.detail-status-buttons button{min-height:43px;padding:0 13px;border-radius:13px;font-size:.72rem}.detail-facts>div{min-height:28px}.detail-facts span,.detail-unit>span{font-size:.65rem}.detail-facts strong,.detail-unit strong{font-size:.73rem}.detail-unit button{height:42px;margin-top:8px}.detail-timeline>div{gap:12px;margin-bottom:5px}.detail-timeline p strong{font-size:.7rem}.detail-timeline p span{font-size:.65rem;line-height:1.5}@media(max-width:1050px){.inbox-workspace{grid-template-columns:320px minmax(0,1fr)}.inbox-messages{padding-inline:24px}.chat-bubble{max-width:78%}}@media(max-width:760px){.inbox-workspace{height:auto;min-height:0;grid-template-columns:1fr}.inbox-list{max-height:430px;border-right:0;border-bottom:1px solid #e8e7e3}.inbox-chat{min-height:680px}.inbox-detail-toggle span{display:none}.inbox-messages{padding:24px 16px}.chat-bubble{max-width:88%}}.admin-modal,.chat-bubble,.chat-day span,.inbox-detail,.inbox-tabs button.ativo,.inbox-toast,.inbox-workspace{box-shadow:none}.inbox-messages{background:#f3f4f2;background-image:none}.inbox-list{background:#f7f8f7}.inbox-ticket.ativo,.inbox-ticket:hover{background:#fff}.inbox-detail-backdrop{background:rgba(37,42,40,.22)}.admin-modal-backdrop,.inbox-detail-backdrop{-webkit-backdrop-filter:none;backdrop-filter:none}.inbox-chat,.inbox-list,.inbox-list-scroll,.inbox-messages{min-height:0}.inbox-chat,.inbox-list{overflow:hidden}.inbox-list-scroll,.inbox-messages{overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.inbox-list-scroll::-webkit-scrollbar,.inbox-messages::-webkit-scrollbar{width:8px}.inbox-list-scroll::-webkit-scrollbar-thumb,.inbox-messages::-webkit-scrollbar-thumb{border:2px solid transparent;border-radius:99px;background:#c8cecb;background-clip:padding-box}.inbox-compose{position:relative;z-index:3}.inbox-compose .compose-send{width:auto;min-width:112px;padding:0 17px;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.72rem;font-weight:850}@media(max-width:760px){.inbox-compose .compose-send{min-width:46px;padding:0}.inbox-compose .compose-send span{display:none}}.protocol-workspace{grid-template-columns:350px minmax(0,1fr);background:#fff}.protocol-center{min-width:0;min-height:0;overflow:hidden;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;background:#fff}.protocol-record-header{min-height:88px;padding:14px 18px;border-bottom:1px solid #e3e5e2;display:grid;grid-template-columns:minmax(190px,auto) minmax(260px,1fr) auto;align-items:center;grid-gap:16px;gap:16px;background:#fff}.protocol-record-header>div{min-width:0;display:grid;grid-gap:4px;gap:4px}.protocol-record-header>div>span{color:#737a77;font-size:.64rem;font-weight:800}.protocol-record-header>div>strong{font-size:.95rem;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-record-header>div>small{color:#767d79;font-size:.66rem}.protocol-record-header>.inbox-detail-toggle{margin-left:0;border:1px solid #dfe2df;border-radius:12px;background:#fff}.protocol-window{min-height:64px;padding:12px 22px;border-bottom:1px solid #e1e4e1;display:flex;align-items:center;gap:12px;background:#f5f7f5;color:#44504b}.protocol-window>svg{flex:none;width:19px;height:19px}.protocol-window>div{display:grid;grid-gap:3px;gap:3px}.protocol-window strong{font-size:.72rem}.protocol-window span{color:#707874;font-size:.64rem;line-height:1.4}.protocol-window.fechada{background:#fbf5e8;color:#785b18}.protocol-record-header>.protocol-window{min-width:0;min-height:52px;padding:9px 12px;border:0;border-radius:12px;display:flex;align-items:center;gap:10px}.protocol-record-header>.protocol-window>div{min-width:0}.protocol-record-header>.protocol-window span,.protocol-record-header>.protocol-window strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-history{min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:24px 28px 32px;scrollbar-gutter:stable;background:#f7f8f7}.protocol-section-title{margin-bottom:22px;display:flex;align-items:center;justify-content:space-between;gap:14px}.protocol-section-title span{font-size:.76rem;font-weight:850}.protocol-section-title small{color:#818784;font-size:.62rem}.protocol-event{position:relative;display:grid;grid-template-columns:34px minmax(0,1fr);grid-gap:14px;gap:14px;padding-bottom:22px}.protocol-event:not(:last-child):before{content:"";position:absolute;left:16px;top:34px;bottom:0;width:1px;background:#d7dbd8}.protocol-event-marker{z-index:1;width:34px;height:34px;border:1px solid #d8dcda;border-radius:10px;background:#fff;display:grid;place-items:center;color:#65706b}.protocol-event>div:last-child{padding:14px 16px;border:1px solid #e0e3e0;border-radius:14px;background:#fff}.protocol-event header{display:flex;align-items:center;justify-content:space-between;gap:15px}.protocol-event header strong{font-size:.72rem}.protocol-event time{color:#828885;font-size:.59rem;white-space:nowrap}.protocol-event p{margin-top:8px;color:#4c5551;font-size:.75rem;line-height:1.58;white-space:pre-wrap}.protocol-event footer{margin-top:10px;padding-top:9px;border-top:1px solid #eceeec;color:#53705f;font-size:.61rem;font-weight:800}.protocol-event.bot>div:last-child{background:#f2f4f3}.protocol-event.comentario>div:last-child{border-style:dashed;background:#fffaf0}.protocol-event.comentario .protocol-event-marker{color:#8a6b29;background:#fffaf0}.protocol-event.resposta>div:last-child{border-color:#cbded3;background:#f3faf6}.protocol-event.historico>div:last-child{border-color:#d6e0da;background:#f8fbf9}.protocol-event.historico .protocol-event-marker{color:#397154;background:#eef7f1}.detail-status-buttons button:disabled{opacity:.48;cursor:not-allowed}.decision-only-compose{min-height:82px;grid-template-columns:auto 1fr;align-items:center;background:#f6f7f6;color:#66706b}.decision-only-compose>svg{width:20px;height:20px}.decision-only-compose>div{display:grid;grid-gap:3px;gap:3px}.decision-only-compose strong{font-size:.7rem}.decision-only-compose span{font-size:.62rem;line-height:1.4}.protocol-event.encaminhamento>div:last-child{border-color:#d8d3ee;background:#f7f5ff}.protocol-event.encaminhamento .protocol-event-marker{color:#62529a;background:#f7f5ff}.protocol-event.encaminhamento footer{color:#62529a}.forward-decision-banner{margin:14px 18px 0;padding:15px 16px;border:1px solid #ead89f;border-radius:15px;background:#fff9e8;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;grid-gap:13px;gap:13px;color:#67511b}.forward-decision-banner>svg{width:22px;height:22px}.forward-decision-banner>div{display:grid;grid-gap:3px;gap:3px}.forward-decision-banner span{font-size:.56rem;font-weight:950;letter-spacing:.08em}.forward-decision-banner strong{color:#3e3c35;font-size:.74rem}.forward-decision-banner p{color:#746b52;font-size:.64rem;line-height:1.4}.forward-decision-banner aside{display:flex;gap:7px}.forward-decision-banner button,.forward-decision-banner em{height:36px;padding:0 12px;border:1px solid #ddcfaa;border-radius:10px;background:#fff;color:#67511b;display:flex;align-items:center;justify-content:center;gap:6px;font-size:.64rem;font-weight:850;font-style:normal}.forward-decision-banner button{cursor:pointer}.forward-decision-banner button.accept{border-color:#26714e;background:#26714e;color:#fff}.forward-decision-banner button:disabled{opacity:.5;cursor:not-allowed}.forward-decision-banner em{border:0;background:hsla(0,0%,100%,.65)}.detail-forward-pending{margin-top:8px;padding:11px;border:1px solid #ead89f;border-radius:11px;background:#fff9e8;display:grid;grid-gap:3px;gap:3px}.detail-forward-pending small{color:#866b27;font-size:.57rem}.detail-forward-pending b{font-size:.68rem}.detail-forward-pending p{font-size:.59rem}.refuse-forward-modal>header span{color:#9a4b4b;font-size:.57rem;font-weight:950;letter-spacing:.09em}.admin-modal footer .danger{border-color:#a43e42;background:#a43e42;color:#fff}.modal-field-help{margin-top:-11px;color:#858986;font-size:.58rem;text-align:right}.official-compose{padding:16px 20px 18px;border-top:1px solid #dfe2df;background:#fff;display:grid;grid-gap:11px;gap:11px}.official-compose-tabs{display:flex;gap:22px;border-bottom:1px solid #e7e9e7}.official-compose-tabs button{padding:0 0 9px;border:0;border-bottom:2px solid transparent;background:transparent;color:#777e7a;font-size:.69rem;font-weight:800;cursor:pointer}.official-compose-tabs button.ativo{border-color:#303736;color:#303736}.official-compose>label{display:grid;grid-gap:6px;gap:6px}.official-compose>label>span{font-size:.64rem;font-weight:800;color:#5a625e}.official-compose textarea{width:100%;min-height:78px;max-height:150px;padding:11px 13px;border:1px solid #daddda;border-radius:12px;outline:0;resize:vertical;background:#fafbfa;color:#303634;font:inherit;font-size:.75rem;line-height:1.5}.official-compose textarea:focus{border-color:#88938e;background:#fff}.official-compose-actions{min-height:38px;display:flex;align-items:center;gap:8px;color:#7a817d;font-size:.61rem}.official-compose-actions button{min-height:36px;padding:0 12px;border:1px solid #dce0dd;border-radius:10px;background:#fff;display:flex;align-items:center;justify-content:center;gap:7px;color:#4d5551;font-size:.65rem;font-weight:800;cursor:pointer}.official-compose-actions button.primary{border-color:#303736;background:#303736;color:#fff}.official-compose-actions button:disabled{opacity:.45;cursor:not-allowed}.compose-spacer{flex:1 1}.publish-preview{padding:15px;border:1px solid #dfe2df;border-radius:13px;background:#f8f9f8;display:grid;grid-gap:8px;gap:8px}.publish-preview>span{color:#747b77;font-size:.62rem;font-weight:800}.publish-preview p{margin:0;color:#343a37!important;font-size:.76rem!important;line-height:1.55!important;white-space:pre-wrap}.publish-preview small{display:flex;align-items:center;gap:6px;color:#656d69;font-size:.63rem}@media(max-width:1050px){.protocol-workspace{grid-template-columns:310px minmax(0,1fr)}.protocol-record-header{grid-template-columns:minmax(0,1fr) auto}.protocol-record-header>.protocol-window{grid-column:1/-1;grid-row:2}.protocol-record-header>.inbox-detail-toggle{grid-column:2;grid-row:1}.protocol-history{padding-inline:20px}}@media(max-width:760px){.protocol-workspace{height:auto;grid-template-columns:1fr}.protocol-center{min-height:780px}.protocol-history,.protocol-record-header{padding-inline:16px}.protocol-history{max-height:520px}.official-compose{padding-inline:14px}.official-compose-actions{flex-wrap:wrap}.compose-spacer{display:none;width:100%}.forward-decision-banner{grid-template-columns:auto minmax(0,1fr)}.forward-decision-banner aside,.forward-decision-banner em{grid-column:1/-1}.forward-decision-banner aside{justify-content:flex-end}}main.admin-main:has(>.protocol-page-admin){position:fixed;inset:59px 0 0 260px;box-sizing:border-box;height:auto;min-height:0;padding:12px 14px 14px;overflow:hidden;background:#f4f6f5}.protocol-page-admin{height:100%;min-height:0;display:block}.protocol-page-admin .inbox-toast{right:auto;top:auto;left:calc(50% + 130px);bottom:22px;max-width:min(420px,calc(100vw - 32px));min-height:42px;padding:7px 8px 7px 13px;border-color:#235f49;border-radius:99px;background:#235f49;color:#fff;box-shadow:0 12px 30px rgba(24,69,51,.22);transform:translateX(-50%)}.protocol-page-admin .inbox-toast>svg{flex:0 0 auto}.protocol-page-admin .inbox-toast>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.protocol-page-admin .inbox-toast button{width:28px;height:28px;border-radius:50%;color:#fff}.protocol-page-admin .inbox-toast button:hover{background:hsla(0,0%,100%,.12)}.protocol-page-admin .protocol-workspace{box-sizing:border-box;height:100%;min-height:0;border-radius:16px;grid-template-columns:clamp(300px,25vw,360px) minmax(0,1fr);box-shadow:0 8px 28px rgba(37,48,43,.05);isolation:isolate}.protocol-page-admin .inbox-list{position:relative;z-index:2;box-sizing:border-box;min-width:0;max-width:100%;overflow:hidden;background:#fff}.protocol-page-admin .inbox-list-scroll{scrollbar-width:none;background:#fff}.protocol-page-admin .inbox-list-scroll::-webkit-scrollbar{width:0;height:0}.protocol-page-admin .protocol-center{position:relative;z-index:1;box-shadow:inset 1px 0 #e3e8e5}.protocol-page-admin .protocol-center,.protocol-page-admin .protocol-history,.protocol-page-admin .protocol-record-header{box-sizing:border-box;min-width:0;max-width:100%}.inbox-list-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.inbox-list-title>div{display:grid;grid-gap:2px;gap:2px}.inbox-list-title strong{font-size:.86rem;letter-spacing:-.015em}.inbox-list-title span{color:#7b827e;font-size:.61rem}.inbox-list-title>b{flex:0 0 auto;padding:5px 8px;border-radius:99px;background:#e5efff;color:#3562a8;font-size:.56rem;white-space:nowrap}.protocol-page-admin .inbox-list-head{min-width:0;padding:14px;gap:10px;overflow:hidden;background:#fbfcfb}.protocol-page-admin .inbox-search{height:42px;border-radius:11px;background:#f5f7f6}.protocol-page-admin .inbox-tabs{box-sizing:border-box;width:100%;min-width:0;max-width:100%;overflow:hidden;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:3px;gap:3px;padding:3px;border-radius:999px}.protocol-page-admin .inbox-tabs button{box-sizing:border-box;width:100%;min-width:0;height:32px;padding:0 7px;border-radius:999px;display:flex;align-items:center;justify-content:center;gap:5px;font-size:.61rem;white-space:nowrap}.protocol-page-admin .inbox-tabs button span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.protocol-page-admin .inbox-tabs button b{flex:0 0 auto;min-width:17px;height:17px;padding:0 4px;border-radius:99px;background:hsla(150,5%,41%,.1);display:grid;place-items:center;font-size:.52rem}.protocol-page-admin .inbox-tabs button.ativo b{background:#e8efeb;color:#2c694b}.protocol-page-admin .inbox-filter-group{display:grid;grid-gap:5px;gap:5px}.protocol-page-admin .inbox-filter-group .inbox-tabs{grid-template-columns:repeat(2,minmax(0,1fr))}.protocol-page-admin .inbox-archived-filter{justify-self:end;padding:3px 4px;border:0;background:transparent;color:#8b918e;font-size:.56rem;font-weight:750;cursor:pointer;display:flex;align-items:center;gap:5px}.protocol-page-admin .inbox-archived-filter.ativo,.protocol-page-admin .inbox-archived-filter:hover{color:#3e4743;text-decoration:underline;text-underline-offset:3px}.protocol-page-admin .inbox-archived-filter b{min-width:16px;height:16px;padding:0 4px;border-radius:99px;background:#edf0ee;display:grid;place-items:center;font-size:.5rem;text-decoration:none}.protocol-page-admin .inbox-ticket{padding:14px 8px 14px 12px;gap:10px}.protocol-page-admin .inbox-ticket>div{gap:5px}.protocol-page-admin .inbox-ticket>div>div>strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.protocol-page-admin .inbox-ticket>div>div>small{flex:0 0 auto;white-space:nowrap}.protocol-page-admin .inbox-ticket h3{font-size:.79rem;line-height:1.3;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.protocol-page-admin .inbox-ticket p{font-size:.66rem;line-height:1.42;-webkit-line-clamp:2}.protocol-page-admin .inbox-ticket footer{margin-top:5px;overflow:hidden}.protocol-page-admin .inbox-ticket.novo footer{padding-right:44px}.protocol-page-admin .inbox-ticket footer>.admin-status{flex:0 0 auto}.protocol-page-admin .inbox-ticket.ativo{background:#edf4f0;box-shadow:inset 3px 0 #327457}.protocol-page-admin .inbox-ticket.ativo:after{display:none}.protocol-page-admin .inbox-ticket.ativo.novo{animation:none}.protocol-page-admin .inbox-unread{right:8px;bottom:14px}.protocol-page-admin .protocol-center{grid-template-rows:auto auto minmax(0,1fr) auto}.protocol-center>.protocol-record-header{grid-row:1}.protocol-center>.forward-decision-banner{grid-row:2}.protocol-center>.protocol-history{grid-row:3}.protocol-center>.official-compose{grid-row:4}.protocol-page-admin .protocol-record-header{position:relative;z-index:12;min-height:78px;padding:12px 16px;grid-template-columns:minmax(240px,1fr) minmax(140px,190px) auto;gap:16px}.protocol-record-identity{min-width:0;display:grid;grid-gap:3px;gap:3px}.protocol-record-identity>span{color:#68716d!important;font-size:.59rem!important;font-weight:850!important;letter-spacing:.025em}.protocol-copy-line{display:flex;align-items:center;gap:5px}.protocol-copy-line>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.protocol-copy-line>button{width:24px;height:24px;border:0;border-radius:7px;background:transparent;color:#65716b;display:grid;place-items:center;cursor:pointer}.protocol-copy-line>button:focus-visible,.protocol-copy-line>button:hover{background:#e8efeb;color:#2d6d50;outline:none}.protocol-copy-line>button svg{width:13px;height:13px}.protocol-record-identity>strong{font-size:.9rem!important}.protocol-record-identity>small{font-size:.62rem!important}.protocol-citizen-contact{min-width:0;display:flex;align-items:center;gap:8px;color:#707975;font-size:.62rem}.protocol-citizen-contact>a{display:inline-flex;align-items:center;gap:4px;color:#28734f;font-weight:800;text-decoration:none}.protocol-citizen-contact>a:hover{text-decoration:underline}.protocol-citizen-contact>a svg{width:12px;height:12px;flex:0 0 auto}.protocol-record-owner{min-width:0;padding-left:15px;border-left:1px solid #e5e8e6;display:grid;grid-gap:3px;gap:3px}.protocol-record-owner>span{color:#858c88!important;font-size:.55rem!important;font-weight:800!important;text-transform:uppercase;letter-spacing:.06em}.protocol-record-owner>strong{font-size:.69rem!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-record-owner>small{display:flex;align-items:center;gap:6px;color:#626b67!important;font-size:.58rem!important}.status-dot{width:6px;height:6px;border-radius:50%;background:#8c9591}.status-dot.recebido{background:#4d7fd7}.status-dot.em_analise{background:#d39b2e}.status-dot.respondido{background:#36956a}.status-dot.arquivado,.status-dot.nao_pertinente{background:#929a96}.protocol-record-actions{display:flex!important;align-items:center;justify-content:flex-end;gap:7px}.protocol-record-actions>button{height:40px;padding:0 11px;border:1px solid #dce1de;border-radius:10px;background:#fff;color:#4d5652;display:flex;align-items:center;justify-content:center;gap:6px;white-space:nowrap;font-size:.62rem;font-weight:850;cursor:pointer}.protocol-record-actions>button.primary{border-color:#2e7052;background:#2e7052;color:#fff}.protocol-record-actions>button:disabled{opacity:.48;cursor:not-allowed}.protocol-record-actions .inbox-detail-toggle{height:40px!important;padding:0 11px!important;font-size:.62rem!important}.protocol-status-control{position:relative;flex:0 0 auto}.protocol-status-trigger{min-width:122px;height:40px;padding:0 10px;border:1px solid #cddbd4;border-radius:10px;background:#eef6f2;color:#285e47;display:grid;grid-template-columns:8px minmax(0,1fr) 14px;align-items:center;grid-gap:8px;gap:8px;text-align:left;cursor:pointer}.protocol-status-trigger:disabled{opacity:.55;cursor:not-allowed}.protocol-status-trigger>span{min-width:0;display:grid;grid-gap:1px;gap:1px}.protocol-status-trigger small{color:#658174;font-size:.48rem;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.protocol-status-trigger strong{font-size:.62rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-status-trigger>svg{transition:transform .18s ease}.protocol-status-trigger[aria-expanded=true]>svg{transform:rotate(180deg)}.protocol-status-menu{position:absolute;z-index:30;top:calc(100% + 7px);right:0;width:250px;padding:7px;border:1px solid #dfe4e1;border-radius:13px;background:#fff;box-shadow:0 18px 44px rgba(22,36,29,.17);display:grid;grid-gap:3px;gap:3px}.protocol-status-menu>span{padding:7px 9px 5px;color:#7b827e;font-size:.53rem;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.protocol-status-menu>button{width:100%;min-height:48px;padding:7px 9px;border:0;border-radius:9px;background:transparent;color:#39433e;display:grid;grid-template-columns:28px minmax(0,1fr);align-items:center;grid-gap:8px;gap:8px;text-align:left;cursor:pointer}.protocol-status-menu>button:focus-visible,.protocol-status-menu>button:hover{background:#f0f5f2}.protocol-status-menu>button>svg{width:28px;height:28px;padding:7px;border-radius:8px;background:#e7f0eb;color:#347055}.protocol-status-menu>button>span{min-width:0;display:grid;grid-gap:2px;gap:2px}.protocol-status-menu strong{font-size:.64rem}.protocol-status-menu small{color:#7c837f;font-size:.55rem}.protocol-status-menu>p{margin:4px 4px 0;padding:8px 7px 4px;border-top:1px solid #eceeec;color:#747d78;display:flex;align-items:center;gap:6px;font-size:.53rem}.protocol-status-menu>p svg{color:#3a795b}.protocol-status-trigger.reaberto,.protocol-status-trigger.recebido{border-color:#c9d9ef;background:#edf4ff;color:#315f9c}.protocol-status-trigger.aguardando_complementacao,.protocol-status-trigger.em_analise{border-color:#ead7a1;background:#fff7df;color:#79591d}.protocol-status-trigger.respondido{border-color:#c9dfd2;background:#edf8f1;color:#2d714d}.protocol-status-trigger.nao_pertinente{border-color:#e7cfd2;background:#fff1f2;color:#91414a}.protocol-status-trigger.arquivado{border-color:#d8d6e5;background:#f4f3f9;color:#5d5872}.protocol-status-menu>button.status-option.em_analise{background:#fff8e5;color:#79591b}.protocol-status-menu>button.status-option.em_analise>svg{background:#f7e7b5;color:#88641c}.protocol-status-menu>button.status-option.respondido{background:#edf8f1;color:#276747}.protocol-status-menu>button.status-option.respondido>svg{background:#d4eddf;color:#28704c}.protocol-status-menu>button.status-option.nao_pertinente{background:#fff2f3;color:#8c4149}.protocol-status-menu>button.status-option.nao_pertinente>svg{background:#f5dfe1;color:#9b4650}.protocol-status-menu>button.status-option.arquivado{background:#f5f4fa;color:#5c5770}.protocol-status-menu>button.status-option.arquivado>svg{background:#e7e5f0;color:#625d78}.protocol-status-menu>button.status-option.reaberto{background:#eef5fd;color:#35638c}.protocol-status-menu>button.status-option.reaberto>svg{background:#dceaf8;color:#3c6f9b}.protocol-status-menu>button.status-option:focus-visible,.protocol-status-menu>button.status-option:hover{filter:brightness(.975)}.protocol-global-drawer-backdrop{position:fixed;z-index:190;inset:0;background:rgba(17,28,23,.38);-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.protocol-global-drawer{position:fixed;z-index:191;inset:0 0 0 auto;width:min(440px,calc(100vw - 20px));height:100vh;height:100dvh;border:0;border-left:1px solid #dfe5e1;border-radius:18px 0 0 18px;background:#fbfcfb;box-shadow:-28px 0 80px rgba(18,32,25,.24);overflow:auto;transform:none}.protocol-global-drawer-backdrop.aberto{animation:protocol-drawer-backdrop-in .22s ease-out both}.protocol-global-drawer-backdrop.saindo{animation:protocol-drawer-backdrop-out .22s ease-in both;pointer-events:none}.protocol-global-drawer.aberto{animation:protocol-drawer-in .28s cubic-bezier(.22,.8,.25,1) both}.protocol-global-drawer.saindo{animation:protocol-drawer-out .24s cubic-bezier(.4,0,1,1) both;pointer-events:none}@keyframes protocol-drawer-backdrop-in{0%{opacity:0;-webkit-backdrop-filter:blur(0);backdrop-filter:blur(0)}to{opacity:1;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}}@keyframes protocol-drawer-backdrop-out{0%{opacity:1;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}to{opacity:0;-webkit-backdrop-filter:blur(0);backdrop-filter:blur(0)}}@keyframes protocol-drawer-in{0%{transform:translateX(104%);opacity:.75}to{transform:translateX(0);opacity:1}}@keyframes protocol-drawer-out{0%{transform:translateX(0);opacity:1}to{transform:translateX(104%);opacity:.75}}@media (prefers-reduced-motion:reduce){.protocol-global-drawer-backdrop.aberto,.protocol-global-drawer-backdrop.saindo,.protocol-global-drawer.aberto,.protocol-global-drawer.saindo{animation-duration:.01ms}}.protocol-global-drawer .inbox-detail-header{min-height:72px;padding:14px 18px;background:rgba(251,252,251,.96);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.protocol-global-drawer .inbox-detail-header>div{display:grid;grid-gap:3px;gap:3px}.protocol-global-drawer .inbox-detail-header span{color:#377158;font-size:.55rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.protocol-global-drawer .inbox-detail-header strong{color:#314039;font-size:.92rem;letter-spacing:.015em}.protocol-global-drawer .inbox-detail-header button{border-color:#dce4df;border-radius:50%;background:#f1f5f3}.protocol-global-drawer .inbox-detail-header .drawer-protocol{display:flex;align-items:center;gap:8px}.protocol-global-drawer .drawer-protocol>button{width:30px;height:30px;border:0;border-radius:9px;background:#edf4f0;color:#347055}.protocol-global-drawer .drawer-protocol>button:hover{background:#e1eee7}.protocol-global-drawer .drawer-protocol>button svg{width:15px;height:15px}.protocol-global-drawer .drawer-close{flex:0 0 38px;padding:0;border:0;background:#e7eeea;color:#53615a}.protocol-global-drawer .drawer-close:hover{background:#d9e4de;color:#26372f}.protocol-global-drawer>section{padding:20px;border-bottom:1px solid #e5eae7;background:#fff;display:grid;grid-gap:13px;gap:13px}.protocol-global-drawer .detail-summary{padding-top:24px;background:linear-gradient(145deg,#f6faf8,#fff)}.protocol-global-drawer .detail-summary>.admin-status{justify-self:start}.protocol-global-drawer .detail-summary h2{font-size:1.15rem;line-height:1.28}.protocol-global-drawer .detail-summary p{color:#69746f;font-size:.7rem;line-height:1.55}.protocol-global-drawer .detail-actions>header,.protocol-global-drawer .detail-facts>header{display:grid;grid-gap:3px;gap:3px}.protocol-global-drawer .detail-actions>header strong,.protocol-global-drawer .detail-facts>header strong{font-size:.76rem;text-transform:none}.protocol-global-drawer .detail-actions>header span{color:#7c8781;font-size:.59rem}.protocol-global-drawer .detail-status-buttons{display:grid;grid-gap:7px;gap:7px}.protocol-global-drawer .detail-status-buttons .status-option{box-sizing:border-box;width:100%;min-height:58px;padding:8px 10px;border:1px solid transparent;border-radius:12px;display:grid;grid-template-columns:34px minmax(0,1fr) 16px;align-items:center;grid-gap:9px;gap:9px;text-align:left}.protocol-global-drawer .status-option>svg:first-child{width:34px;height:34px;padding:9px;border-radius:10px}.protocol-global-drawer .status-option>span{min-width:0;display:grid;grid-gap:2px;gap:2px}.protocol-global-drawer .status-option strong{font-size:.68rem}.protocol-global-drawer .status-option small{font-size:.57rem;opacity:.76}.protocol-global-drawer .status-option>svg:last-child{width:15px;height:15px;opacity:.58}.protocol-global-drawer .status-option.em_analise{border-color:#ead9a6;background:#fff8e5;color:#79591b}.protocol-global-drawer .status-option.em_analise>svg:first-child{background:#f8e8b8}.protocol-global-drawer .status-option.respondido{border-color:#c9dfd2;background:#edf8f1;color:#276747}.protocol-global-drawer .status-option.respondido>svg:first-child{background:#d4eddf;color:#28704c}.protocol-global-drawer .status-option.nao_pertinente{border-color:#ead5d6;background:#fff3f3;color:#8b4148}.protocol-global-drawer .status-option.nao_pertinente>svg:first-child{background:#f5dfe1}.protocol-global-drawer .status-option.arquivado{border-color:#d9d8e6;background:#f6f5fb;color:#58546e}.protocol-global-drawer .status-option.arquivado>svg:first-child{background:#e7e5f1}.protocol-global-drawer .status-option.reaberto{border-color:#cfe0f2;background:#f1f7fd;color:#35658c}.protocol-global-drawer .status-option.reaberto>svg:first-child{background:#dcebf8}.protocol-global-drawer .detail-response-hint{padding:10px 11px;border-radius:10px;background:#edf7f1;color:#397059;display:flex;align-items:flex-start;gap:7px;font-size:.58rem;line-height:1.45}.protocol-global-drawer .detail-response-hint svg{flex:0 0 auto;margin-top:1px}.protocol-global-drawer .detail-facts{gap:0}.protocol-global-drawer .detail-facts>header{margin-bottom:8px}.protocol-global-drawer .detail-facts>div{min-height:42px;border-top:1px solid #edf0ee}.protocol-global-drawer .detail-facts span{color:#74807a}.protocol-global-drawer .detail-facts strong{text-align:right;color:#35423c}.detail-priority{padding:5px 8px;border-radius:99px;font-size:.57rem!important;text-transform:capitalize}.detail-priority.alta{background:#ffe5e7;color:#a33e49!important}.detail-priority.normal{background:#fff1ce;color:#84621f!important}.detail-priority.baixa{background:#e5f3ea;color:#347052!important}.protocol-global-drawer .detail-unit{gap:5px}.protocol-global-drawer .detail-unit>span{color:#74807a}.protocol-global-drawer .detail-unit>strong{font-size:.82rem}.protocol-global-drawer .detail-unit>button{width:100%;margin-top:10px;border-color:#cfddd6;background:#edf5f1;color:#2f684f}@media(max-width:560px){.protocol-global-drawer{width:100%;border-radius:0}.protocol-global-drawer>section{padding:18px}}.protocol-page-admin .protocol-window{min-height:42px;padding:7px 16px;border-bottom:1px solid #e2e6e3;background:#f4f8f5}.protocol-page-admin .protocol-window>svg{width:16px;height:16px}.protocol-page-admin .protocol-window>div{display:flex;align-items:center;gap:8px}.protocol-page-admin .protocol-window strong{font-size:.62rem}.protocol-page-admin .protocol-window span{font-size:.58rem}.protocol-page-admin .protocol-window.fechada{background:#fbf7ed}.protocol-page-admin .protocol-history{padding:16px 24px 24px;background:#f8faf9}.protocol-page-admin .protocol-section-title{margin-bottom:12px;padding-bottom:10px;border-bottom:1px solid #e5eae7}.protocol-page-admin .protocol-section-title span{color:#65716b;font-size:.68rem;font-weight:850}.protocol-page-admin .protocol-event{grid-template-columns:28px minmax(0,1fr);gap:10px;padding-bottom:9px}.protocol-page-admin .protocol-event:not(:last-child):before{left:13px;top:28px;background:#dde4e0}.protocol-page-admin .protocol-event-marker{width:28px;height:28px;border:1px solid #dbe2de;border-radius:50%;background:#fff;color:#69756f}.protocol-page-admin .protocol-event-marker svg{width:13px;height:13px;stroke-width:2.2}.protocol-page-admin .protocol-event>div:last-child{min-width:0;padding:10px 12px;border:1px solid #e2e7e4;border-radius:12px;background:#fff;box-shadow:none}.protocol-page-admin .protocol-event header strong{font-size:.74rem;font-weight:800}.protocol-page-admin .protocol-event time{color:#8a928e;font-size:.6rem}.protocol-page-admin .protocol-event p{margin-top:4px;color:#59635e;font-size:.8rem;line-height:1.48}.protocol-page-admin .protocol-event footer{margin-top:6px;padding-top:6px;border-color:#e8ecea;font-size:.58rem}.protocol-page-admin .protocol-event.mensagem-cidadao>div:last-child{width:min(82%,650px);justify-self:start;border-color:#d9e5ee;background:#fff;box-shadow:none}.protocol-page-admin .protocol-event.mensagem-cidadao .protocol-event-marker{border-color:#cbdced;background:#edf5fc;color:#3973a8}.protocol-page-admin .protocol-event.mensagem-cidadao header strong{color:#315f88}.protocol-page-admin .protocol-event.bot>div:last-child,.protocol-page-admin .protocol-event.resposta>div:last-child{width:min(82%,650px);justify-self:end;border-color:#d9e7df;background:#f3f8f5;box-shadow:none}.protocol-page-admin .protocol-event.bot .protocol-event-marker,.protocol-page-admin .protocol-event.resposta .protocol-event-marker{border-color:#cfe1d7;background:#eaf4ee;color:#347054}.protocol-page-admin .protocol-event.historico>div:last-child{padding:5px 3px 8px;border:0;background:transparent}.protocol-page-admin .protocol-event.historico .protocol-event-marker{border-color:#dce3df;background:#eef2f0;color:#6e7a74}.protocol-page-admin .protocol-event.historico header strong{color:#59645f;font-size:.68rem}.protocol-page-admin .protocol-event.historico p{margin-top:2px;color:#77817c;font-size:.7rem}.protocol-page-admin .protocol-event.comentario>div:last-child{border:1px solid #eadfca;background:#fffaf2}.protocol-page-admin .protocol-event.comentario .protocol-event-marker{border-color:#eadcbf;background:#fff6e7;color:#8a682d}.protocol-page-admin .protocol-event.encaminhamento .protocol-event-marker{border-color:#ddd8ec;background:#f3f1fa;color:#665a91}.protocol-page-admin .protocol-event.localizacao>div:last-child{width:min(88%,700px);border-color:#d8e5dd;background:#fff}.protocol-page-admin .protocol-event.localizacao .protocol-event-marker{border-color:#cfe2d8;background:#ebf5ef;color:#347357}.protocol-page-admin .protocol-event.midia>div:last-child{border-color:#dfdbea;background:#fff}.protocol-page-admin .protocol-event.midia .protocol-event-marker{border-color:#ddd8ec;background:#f3f1fa;color:#665a91}.protocol-location-actions{margin-top:10px;display:flex;align-items:center;gap:8px}.protocol-location-actions a{min-height:32px;padding:0 10px;border:1px solid #c9ddd2;border-radius:9px;background:#fff;color:#2d6f53;display:inline-flex;align-items:center;gap:7px;font-size:.61rem;font-weight:850;white-space:nowrap}.protocol-location-actions a:hover{border-color:#7fae98;background:#eff8f3}.protocol-location-actions a svg:last-child{width:12px;height:12px;opacity:.72}.protocol-event-media{margin-top:10px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:9px;gap:9px}.protocol-event-media:has(>:only-child){grid-template-columns:minmax(0,360px)}.protocol-media-visual{position:relative;min-width:0;aspect-ratio:16/9;overflow:hidden;border:1px solid #d6d8df;border-radius:11px;background:#202523;display:block;cursor:pointer}.protocol-media-visual img,.protocol-media-visual video{width:100%;height:100%;display:block;object-fit:cover}.protocol-media-visual>span{position:absolute;inset:auto 8px 8px auto;min-height:27px;padding:0 8px;border-radius:8px;background:rgba(18,27,23,.78);color:#fff;display:flex;align-items:center;gap:6px;font-size:.56rem;font-weight:850;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.protocol-media-visual.video:after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,transparent 45%,rgba(7,12,10,.28))}.protocol-media-visual.video>span{z-index:1}.protocol-media-audio{grid-column:1/-1;min-height:62px;padding:10px 12px;border:1px solid #ddd9eb;border-radius:11px;background:#fff;display:grid;grid-template-columns:30px minmax(0,1fr);align-items:center;grid-gap:10px;gap:10px}.protocol-media-audio>svg{width:30px;height:30px;padding:7px;border-radius:9px;background:#eeeafa;color:#68579d}.protocol-media-audio>div{min-width:0;display:grid;grid-gap:7px;gap:7px}.protocol-media-audio>div>span{min-width:0;display:flex;align-items:center;justify-content:space-between;gap:10px}.protocol-media-audio strong{font-size:.62rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-media-audio small{color:#8a8397;font-size:.58rem;white-space:nowrap}.protocol-media-audio audio{display:block;width:100%;height:32px}.protocol-media-document{grid-column:1/-1;min-height:52px;padding:9px 11px;border:1px solid #ddd9eb;border-radius:11px;background:#fff;color:#554778;display:grid;grid-template-columns:30px minmax(0,1fr) 16px;align-items:center;grid-gap:10px;gap:10px}.protocol-media-document>svg:first-child{width:30px;height:30px;padding:7px;border-radius:9px;background:#eeeafa}.protocol-media-document>span{min-width:0;display:grid;grid-gap:3px;gap:3px}.protocol-media-document strong{font-size:.62rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.protocol-media-document small{color:#8a8397;font-size:.56rem}.protocol-media-document>svg:last-child{opacity:.68}.protocol-media-unavailable{grid-column:1/-1;min-height:48px;padding:10px;border:1px dashed #d7d3e4;border-radius:10px;color:#827891;display:flex;align-items:center;gap:8px;font-size:.61rem;font-weight:750}.protocol-page-admin .official-compose{padding:12px 16px 14px;gap:8px;box-shadow:0 -8px 24px rgba(38,49,44,.035)}.protocol-page-admin .official-compose-tabs button{padding-bottom:7px;font-size:.65rem}.protocol-page-admin .official-compose>label{gap:5px}.protocol-page-admin .official-compose textarea{min-height:70px;max-height:120px;padding:10px 12px}.protocol-page-admin .official-compose-actions{min-height:36px}.protocol-page-admin .official-compose-actions button{min-height:34px}@media(max-width:1200px){.protocol-page-admin .protocol-workspace{grid-template-columns:clamp(290px,26vw,330px) minmax(0,1fr)}.protocol-page-admin .protocol-record-header{grid-template-columns:minmax(220px,1fr) auto}.protocol-record-owner{display:none}.protocol-record-actions>button:not(.primary):not(.inbox-detail-toggle){font-size:0}.protocol-record-actions>button:not(.primary):not(.inbox-detail-toggle) svg{font-size:1rem}}@media(max-width:1050px) and (min-width:821px){.protocol-page-admin .protocol-workspace{grid-template-columns:280px minmax(0,1fr)}.protocol-page-admin .protocol-record-header{grid-template-columns:minmax(0,1fr);gap:10px}.protocol-page-admin .protocol-record-actions{justify-content:flex-start;flex-wrap:wrap}.protocol-page-admin .protocol-record-actions>button:not(.primary):not(.inbox-detail-toggle){font-size:.62rem}.protocol-page-admin .official-compose-actions{flex-wrap:wrap}}@media(max-width:820px){main.admin-main:has(>.protocol-page-admin){position:relative;inset:auto;height:auto;min-height:calc(100dvh - 59px);padding:10px;overflow:visible}.protocol-page-admin .inbox-toast{left:50%;bottom:16px}.protocol-page-admin .protocol-workspace{height:auto;grid-template-columns:1fr}.protocol-page-admin .inbox-list{max-height:390px}.protocol-page-admin .protocol-center{min-height:720px}.protocol-page-admin .protocol-record-header{grid-template-columns:minmax(0,1fr);align-items:start}.protocol-record-actions{justify-content:flex-start;flex-wrap:wrap}.protocol-record-actions .inbox-detail-toggle{margin-left:0}.protocol-page-admin .protocol-window>div{display:grid;grid-gap:2px;gap:2px}}.protocol-page-admin .inbox-ticket>div>div>strong{font-size:.8rem}.protocol-page-admin .inbox-ticket small,.protocol-page-admin .inbox-ticket>div>span{font-size:.69rem}.protocol-page-admin .inbox-ticket h3{font-size:.86rem}.protocol-page-admin .inbox-ticket p{font-size:.75rem;line-height:1.45;-webkit-line-clamp:1}.protocol-page-admin .inbox-ticket footer>span:last-child{font-size:.68rem}.protocol-page-admin .inbox-ticket .admin-status{font-size:.67rem}.protocol-page-admin .protocol-record-identity>span{font-size:.68rem!important}.protocol-page-admin .protocol-record-identity>strong{font-size:1rem!important}.protocol-page-admin .protocol-record-identity>small{font-size:.72rem!important}.protocol-page-admin .protocol-citizen-contact{font-size:.72rem}.protocol-page-admin .protocol-status-trigger small{font-size:.59rem}.protocol-page-admin .protocol-status-trigger strong{font-size:.72rem}.protocol-page-admin .protocol-record-actions .inbox-detail-toggle,.protocol-page-admin .protocol-record-actions>button{font-size:.7rem!important}.protocol-page-admin .official-compose>label>span{font-size:.72rem}.protocol-page-admin .official-compose textarea{font-size:.9rem;line-height:1.5}.protocol-page-admin .official-compose-actions button,.protocol-page-admin .official-compose-tabs button{font-size:.72rem}.inbox-filter-empty{min-height:210px;padding:30px 22px;color:#7a837e;display:grid;place-items:center;align-content:center;grid-gap:8px;gap:8px;text-align:center}.inbox-filter-empty>svg{width:30px;height:30px;padding:7px;border-radius:10px;background:#edf1ef;color:#607069}.inbox-filter-empty strong{color:#46514c;font-size:.78rem}.inbox-filter-empty span{font-size:.7rem;line-height:1.45}.compose-attachments-panel{padding:10px;border:1px solid #dfe6e2;border-radius:12px;background:#f8faf9;display:grid;grid-gap:8px;gap:8px}.compose-attachments-panel>header{display:flex;align-items:center;justify-content:space-between;gap:12px}.compose-attachments-panel>header strong{font-size:.69rem}.compose-attachments-panel>header span{padding:3px 7px;border-radius:99px;background:#e8efeb;color:#526159;font-size:.58rem;font-weight:850}.compose-attachments{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));grid-gap:7px;gap:7px}.compose-attachments>article{min-width:0;min-height:52px;padding:7px;border:1px solid #dce3df;border-radius:10px;background:#fff;display:grid;grid-template-columns:34px minmax(0,1fr) auto auto;align-items:center;grid-gap:8px;gap:8px}.compose-attachment-icon{width:34px;height:34px;border-radius:9px;background:#eef2f0;color:#66716c;display:grid;place-items:center}.compose-attachments>article.is-image .compose-attachment-icon{background:#eaf3fb;color:#3976a8}.compose-attachments>article>div{min-width:0;display:grid;grid-gap:2px;gap:2px}.compose-attachments>article b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.66rem}.compose-attachments>article small{color:#7a8580;font-size:.58rem}.compose-attachments button{border:0;background:transparent;cursor:pointer}.compose-attachment-view{padding:6px 7px;border-radius:7px!important;color:#2f7453;font-size:.6rem;font-weight:850}.compose-attachment-view:hover{background:#edf6f1}.compose-attachment-remove{width:28px;height:28px;border-radius:8px!important;color:#737d78;display:grid;place-items:center}.compose-attachment-remove:hover{background:#f8e9ea;color:#a2454e}.compose-attachment-limit{color:#7c8580;font-size:.58rem}.protocol-page-admin .protocol-history{padding:22px 26px 30px;background:#f5f7f6}.protocol-page-admin .protocol-section-title{position:-webkit-sticky;position:sticky;z-index:4;top:0;margin:0 -26px 22px;padding:14px 26px;border-bottom:1px solid #e1e6e3;background:hsla(0,0%,100%,.96);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);display:flex;align-items:center;justify-content:space-between}.protocol-page-admin .protocol-section-title>div{display:grid;grid-gap:2px;gap:2px}.protocol-page-admin .protocol-section-title strong{color:#28332e;font-size:1rem;line-height:1.25}.protocol-page-admin .protocol-section-title span{color:#69756f;font-size:.78rem;font-weight:500}.protocol-page-admin .protocol-section-title>b{padding:5px 9px;border-radius:999px;background:#e8f2ed;color:#286247;font-size:.7rem}.protocol-message{max-width:min(78%,780px);margin:0 0 16px;display:grid;grid-template-columns:40px minmax(0,1fr);align-items:end;grid-gap:10px;gap:10px}.protocol-message.outgoing{margin-left:auto;grid-template-columns:minmax(0,1fr) 40px}.protocol-message.outgoing .protocol-message-avatar{grid-column:2;grid-row:1}.protocol-message.outgoing .protocol-message-content{grid-column:1;grid-row:1;background:#edf6f1;border-color:#cfe0d7;border-bottom-right-radius:5px}.protocol-message.incoming .protocol-message-content{border-bottom-left-radius:5px}.protocol-message-avatar{width:40px;height:40px;border:1px solid #d7e0db;border-radius:50%;background:#fff;color:#4a6256;display:grid;place-items:center;box-shadow:0 2px 6px rgba(29,43,36,.06)}.protocol-message-avatar svg{width:18px;height:18px;stroke-width:2}.protocol-message.incoming .protocol-message-avatar{border-color:#caddeb;background:#eef6fc;color:#326e9f}.protocol-message.outgoing .protocol-message-avatar{border-color:#c9ded3;background:#e4f1ea;color:#2c6b4d}.protocol-message.internal .protocol-message-avatar{border-color:#eadbbd;background:#fff6e5;color:#866628}.protocol-message-content{min-width:0;padding:14px 16px 15px;border:1px solid #dfe5e2;border-radius:15px;background:#fff;box-shadow:0 2px 8px rgba(28,43,36,.035)}.protocol-message-content header{display:flex;align-items:baseline;justify-content:space-between;gap:16px;margin-bottom:6px}.protocol-message-content header strong{color:#26332d;font-size:.82rem;font-weight:800}.protocol-message-content time{color:#77827d;font-size:.72rem;white-space:nowrap}.protocol-message-content>p{margin:0;color:#34413b;font-size:.96rem;line-height:1.55;white-space:pre-wrap}.protocol-message.internal{max-width:min(72%,700px)}.protocol-message.midia{width:min(560px,78%);max-width:none}.protocol-message.midia .protocol-event-media,.protocol-message.midia .protocol-event-media:has(>:only-child){grid-template-columns:minmax(0,1fr)}.protocol-message.internal .protocol-message-content{border-color:#eadfc9;background:#fffaf1}.protocol-message.internal .protocol-message-content header strong{color:#74591f}.protocol-message-content>footer{margin-top:10px;padding-top:8px;border-top:1px solid rgba(71,94,82,.12);color:#406c56;font-size:.72rem;font-weight:800}.protocol-system-event{width:min(92%,860px);min-height:42px;margin:5px auto 15px;padding:7px 11px;border:1px solid #dfe5e2;border-radius:11px;background:hsla(0,0%,100%,.76);display:grid;grid-template-columns:28px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;color:#65716b}.protocol-system-icon{width:28px;height:28px;border-radius:50%;background:#edf2ef;display:grid;place-items:center}.protocol-system-icon svg{width:14px;height:14px}.protocol-system-event>div{min-width:0;display:flex;align-items:center;gap:7px;overflow:hidden}.protocol-system-event strong{flex:0 0 auto;color:#4a5751;font-size:.76rem}.protocol-system-event>div>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.76rem}.protocol-system-event>div>b{flex:0 0 auto;padding:3px 6px;border-radius:999px;background:#e6f1eb;color:#306b4f;font-size:.65rem}.protocol-system-event time{color:#7d8782;font-size:.69rem;white-space:nowrap}.protocol-page-admin .protocol-event-media{margin-top:12px;grid-template-columns:repeat(2,minmax(180px,320px));gap:10px}.protocol-page-admin .protocol-event-media:has(>:only-child){grid-template-columns:minmax(240px,420px)}.protocol-page-admin .protocol-media-visual{border-radius:12px}.protocol-page-admin .protocol-media-visual>span{min-height:34px;padding:0 11px;font-size:.72rem}.protocol-page-admin .protocol-media-audio{min-height:84px;padding:12px 14px;grid-template-columns:38px minmax(0,1fr);gap:12px;border-color:#d8e1dc;border-radius:12px}.protocol-page-admin .protocol-media-audio>svg{width:38px;height:38px;padding:9px;border-radius:50%;background:#e8f2ed;color:#2d6b4e}.protocol-page-admin .protocol-media-audio strong{font-size:.78rem}.protocol-page-admin .protocol-media-audio small{font-size:.7rem}.protocol-page-admin .protocol-media-audio audio{height:36px}.protocol-page-admin .protocol-media-document{min-height:64px;padding:10px 13px;grid-template-columns:38px minmax(0,1fr) 20px}.protocol-page-admin .protocol-media-document>svg:first-child{width:38px;height:38px;padding:9px}.protocol-page-admin .protocol-media-document strong{font-size:.78rem}.protocol-page-admin .protocol-media-document small{font-size:.7rem}.protocol-page-admin .protocol-location-actions a{min-height:40px;padding:0 13px;font-size:.76rem}.protocol-page-admin .official-compose{padding:14px 18px 16px;gap:10px}.protocol-page-admin .official-compose-tabs button{min-height:34px;font-size:.78rem}.protocol-page-admin .official-compose>label>span{font-size:.78rem}.protocol-page-admin .official-compose textarea{min-height:82px;padding:12px 14px;font-size:.95rem}.protocol-page-admin .official-compose-actions button{min-height:42px;padding:0 14px;font-size:.76rem}.protocol-page-admin .inbox-ticket{padding:16px 13px}.protocol-page-admin .inbox-ticket>div>div>strong{font-size:.86rem}.protocol-page-admin .inbox-ticket small,.protocol-page-admin .inbox-ticket>div>span{font-size:.72rem}.protocol-page-admin .inbox-ticket h3{font-size:.9rem;line-height:1.4}.protocol-page-admin .inbox-ticket p{font-size:.78rem;line-height:1.5}.protocol-page-admin .inbox-ticket .admin-status,.protocol-page-admin .inbox-ticket footer>span:last-child{font-size:.7rem}@media(max-width:820px){.protocol-page-admin .protocol-history{padding-inline:14px}.protocol-page-admin .protocol-section-title{margin-inline:-14px;padding-inline:16px}.protocol-message,.protocol-message.internal{max-width:96%}.protocol-message.midia{width:min(560px,96%);max-width:none}.protocol-system-event{width:100%;grid-template-columns:28px minmax(0,1fr)}.protocol-system-event time{grid-column:2}.protocol-message-content>p{font-size:.92rem}}.ticket-preview-page{height:100dvh;overflow:hidden;background:#eef2f0;display:grid;grid-template-rows:64px minmax(0,1fr)}.ticket-preview-topbar{padding:0 24px;border-bottom:1px solid #dde3df;background:#fff;display:flex;align-items:center;justify-content:space-between}.ticket-preview-topbar img{width:145px;height:auto}.ticket-preview-topbar>div{display:grid;text-align:right}.ticket-preview-topbar span{color:#6d7872;font-size:.72rem}.ticket-preview-topbar strong{font-size:.86rem}.ticket-preview-workspace{min-height:0;margin:14px;border:1px solid #dfe4e1;border-radius:18px;background:#fff;overflow:hidden;display:grid;grid-template-columns:320px minmax(0,1fr);box-shadow:0 14px 40px rgba(31,49,40,.08)}.ticket-preview-workspace .protocol-center{min-height:0;display:grid;grid-template-rows:auto minmax(0,1fr) auto}.ticket-preview-workspace .protocol-record-header{grid-row:1}.ticket-preview-workspace .protocol-history{grid-row:2;overflow-y:auto}.ticket-preview-workspace .official-compose{grid-row:3}.demo-inline-video{cursor:default}.demo-inline-video:after{display:none!important}.demo-inline-video video{position:relative;z-index:2}@media(max-width:820px){.ticket-preview-page{height:auto;min-height:100dvh;overflow:auto}.ticket-preview-topbar{padding-inline:16px}.ticket-preview-workspace{grid-template-columns:1fr;margin:8px}.ticket-preview-workspace>.inbox-list{max-height:330px}.ticket-preview-workspace .protocol-center{min-height:760px}}@media(max-width:1100px) and (min-width:821px){.admin-layout:has(.protocol-page-admin){display:block}.admin-layout:has(.protocol-page-admin) .admin-sidebar{display:none}.admin-layout:has(.protocol-page-admin) .admin-shell{min-width:0}.admin-layout:has(.protocol-page-admin) main.admin-main:has(>.protocol-page-admin){left:0}.protocol-page-admin .protocol-workspace{grid-template-columns:300px minmax(0,1fr)}}.admin-map-dashboard{display:grid;grid-gap:22px;gap:22px}.admin-map-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:24px}.admin-map-heading>div{display:grid;grid-gap:6px;gap:6px}.admin-map-heading>div>span{color:#3a805f;font-size:.62rem;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.admin-map-heading h1{font-size:2.35rem;letter-spacing:-.05em}.admin-map-heading p{color:#747b78;font-size:.76rem}.admin-map-heading>button{height:42px;padding:0 14px;border:1px solid #daddda;border-radius:12px;background:#fff;color:#464d4a;display:flex;align-items:center;gap:8px;font-size:.67rem;font-weight:850;cursor:pointer}.admin-map-heading>button:disabled{opacity:.6}.admin-map-card{padding:10px;border:1px solid #e1e4e1;border-radius:24px;background:#fff;box-shadow:0 18px 48px rgba(24,29,28,.06)}.admin-map-stage{position:relative;height:min(52vh,510px);min-height:390px;overflow:hidden;border-radius:17px;background:#eef4f1}.admin-map-stage .google-map-layer{border-radius:inherit;overflow:hidden}.admin-map-overlay{position:absolute;z-index:5;left:16px;top:16px;width:min(330px,calc(100% - 32px));padding:13px 15px;border:1px solid hsla(0,0%,100%,.78);border-radius:15px;background:hsla(0,0%,100%,.93);box-shadow:0 14px 35px rgba(29,54,46,.14);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);display:grid;grid-gap:4px;gap:4px;pointer-events:none}.admin-map-overlay span{color:#72807b;font-size:.56rem;font-weight:850;text-transform:uppercase;letter-spacing:.06em}.admin-map-overlay strong{font-size:.78rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-map-overlay small{color:#7a837f;font-size:.6rem;text-transform:capitalize}.admin-map-state{position:absolute;z-index:7;inset:0;background:rgba(246,249,247,.76);display:grid;place-items:center;color:#57635e;font-size:.72rem;font-weight:850;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.admin-map-state.is-error{color:#a34855;background:rgba(255,244,245,.85)}.admin-map-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:13px;gap:13px}.admin-map-kpis article{min-height:126px;padding:18px;border:1px solid #e1e4e1;border-radius:19px;background:#fff;display:grid;grid-template-columns:42px minmax(0,1fr);align-items:center;grid-gap:14px;gap:14px}.admin-map-kpis article>svg{width:42px;height:42px;padding:11px;border-radius:13px}.admin-map-kpis article>div{display:grid;grid-gap:3px;gap:3px}.admin-map-kpis small,.admin-map-kpis span{color:#7c8380;font-size:.6rem}.admin-map-kpis strong{font-size:1.75rem;line-height:1;letter-spacing:-.05em}.admin-map-kpis .tom-verde>svg{color:#277452;background:#dff2e7}.admin-map-kpis .tom-azul>svg{color:#3568b7;background:#e2ecff}.admin-map-kpis .tom-amarelo>svg{color:#936a20;background:#fff0ca}.admin-map-kpis .tom-roxo>svg{color:#6657a8;background:#e9e5ff}@media(max-width:1100px){.admin-map-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:700px){.admin-map-heading{align-items:flex-start;flex-direction:column}.admin-map-heading>button{width:100%;justify-content:center}.admin-map-stage{min-height:360px}.admin-map-kpis{grid-template-columns:1fr}}.admin-map-rankings{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px;gap:14px}.admin-map-rankings>article{padding:22px;border:1px solid #e1e4e1;border-radius:21px;background:#fff;display:grid;grid-gap:20px;gap:20px}.admin-map-rankings>article>header{display:flex;align-items:center;justify-content:space-between;gap:16px}.admin-map-rankings>article>header>div{display:grid;grid-gap:4px;gap:4px}.admin-map-rankings>article>header span{color:#7c8380;font-size:.58rem;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.admin-map-rankings h2{font-size:1.05rem;letter-spacing:-.03em}.admin-map-rankings>article>header>svg{width:38px;height:38px;padding:10px;border-radius:12px;color:#34765a;background:#e3f2e9}.admin-map-ranking-list{display:grid}.admin-map-ranking-list>div{min-height:58px;border-top:1px solid #eceeec;display:grid;grid-template-columns:24px minmax(0,1fr) auto;align-items:center;grid-gap:12px;gap:12px}.admin-map-ranking-list>div>b{width:23px;height:23px;border-radius:8px;background:#eff2f0;color:#67706c;display:grid;place-items:center;font-size:.56rem}.admin-map-ranking-list>div>div{min-width:0;display:grid;grid-gap:7px;gap:7px}.admin-map-ranking-list span{display:flex;align-items:center;justify-content:space-between;gap:12px}.admin-map-ranking-list span strong{font-size:.68rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-map-ranking-list span small{color:#828986;font-size:.56rem;white-space:nowrap}.admin-map-ranking-list i{height:5px;border-radius:99px;background:#edf0ee;overflow:hidden}.admin-map-ranking-list em{display:block;height:100%;border-radius:inherit;background:#4a8269}.admin-map-ranking-list.temas em{background:#5f72bd}.admin-map-ranking-list>div>strong{font-size:.76rem}@media(max-width:1100px){.admin-map-rankings{grid-template-columns:1fr}}@media(max-width:700px){.admin-map-ranking-list span small{display:none}}.overview-page-header{margin-bottom:16px;padding:0;display:block}.overview-page-header h1{font-size:clamp(1.65rem,2.5vw,2.25rem);line-height:1.1;letter-spacing:-.04em}.overview-map-section{margin-bottom:32px;padding-bottom:32px;border-bottom:1px solid #e7ebe8;display:grid;grid-gap:12px;gap:12px}.overview-map-heading{display:flex;align-items:center;justify-content:space-between;gap:20px}.overview-map-heading h2{font-size:clamp(1.2rem,2vw,1.55rem);line-height:1.1;letter-spacing:-.035em}.overview-map-heading-actions{min-width:0;display:flex;align-items:center;gap:14px}.overview-map-heading-actions>button{width:36px;height:36px;flex:0 0 36px;padding:0;border:1px solid #d6deda;border-radius:10px;background:#fff;color:#46514c;display:grid;place-items:center;cursor:pointer}.overview-map-heading-actions>button:disabled{opacity:.58;cursor:wait}.overview-map-compact-kpis{display:flex;align-items:stretch}.overview-map-compact-kpis article{min-width:132px;padding:2px 14px;border-left:1px solid #dce3df;display:flex;align-items:center;gap:9px}.overview-map-compact-kpis article:first-child{border-left:0}.overview-map-compact-kpis article>svg{width:28px;height:28px;flex:0 0 28px;padding:7px;border-radius:9px}.overview-map-compact-kpis article>div{min-width:0;display:flex;flex-direction:column;gap:1px}.overview-map-compact-kpis span{color:#68746e;font-size:.57rem;font-weight:850;line-height:1.15;white-space:nowrap}.overview-map-compact-kpis strong{color:#27312d;font-size:1.05rem;line-height:1.05;letter-spacing:-.035em}.overview-map-compact-kpis .tom-verde>svg{color:#277452;background:#dff2e7}.overview-map-compact-kpis .tom-azul>svg{color:#3568b7;background:#e2ecff}.overview-map-compact-kpis .tom-amarelo>svg{color:#936a20;background:#fff0ca}.overview-map-compact-kpis .tom-roxo>svg{color:#6657a8;background:#e9e5ff}.overview-map-card{padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}.overview-map-stage{height:clamp(460px,56vh,620px);min-height:460px}.overview-map-stage .google-map-layer.is-ready{z-index:4}.overview-map-stage .offline-map-pin-button{z-index:2}.overview-map-stage .offline-map-pin-button>img{width:58px;height:69px;filter:drop-shadow(0 8px 10px rgba(23,44,35,.2))}.overview-map-stage .offline-map-pin-button.is-selected,.overview-map-stage .offline-map-pin-button:focus-visible,.overview-map-stage .offline-map-pin-button:hover{z-index:4}.overview-map-stage .offline-map-pin-button.is-selected>img{transform:scale(1.16)}.overview-map-rankings{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.overview-map-rankings>article{padding:18px 20px;border:1px solid #e1e6e3;border-radius:17px;background:#fbfcfb;display:grid;grid-gap:12px;gap:12px}.overview-map-rankings>article>header{display:flex;align-items:center;justify-content:space-between;gap:16px}.overview-map-rankings>article>header>div{display:grid;grid-gap:3px;gap:3px}.overview-map-rankings>article>header span{color:#75817b;font-size:.57rem;font-weight:900;letter-spacing:.07em;text-transform:uppercase}.overview-map-rankings h3{font-size:.95rem;letter-spacing:-.025em}.overview-map-rankings>article>header>svg{width:34px;height:34px;padding:9px;border-radius:11px;background:#e5f1ea;color:#34745a}@media(max-width:1200px){.overview-map-heading{align-items:flex-start;flex-direction:column;gap:12px}.overview-map-heading-actions{width:100%}.overview-map-compact-kpis{flex:1 1}.overview-map-compact-kpis article{flex:1 1;min-width:0}}@media(max-width:1100px){.overview-map-rankings{grid-template-columns:1fr}.overview-map-stage{height:560px}}@media(max-width:700px){.overview-map-stage{height:440px;min-height:440px}.overview-map-heading-actions{align-items:flex-start}.overview-map-compact-kpis{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));width:100%}.overview-map-compact-kpis article{padding:8px 10px;border-top:1px solid #dce3df}.overview-map-compact-kpis article:nth-child(odd){border-left:0}.overview-map-compact-kpis article:nth-child(-n+2){border-top:0}.overview-map-rankings>article{padding:16px}}.unit-grid .unit-card{padding:20px;border:1px solid #e2e4e1;border-radius:21px;background:#f9faf9;color:inherit;display:grid;grid-gap:16px;gap:16px;transition:border-color .18s ease,background .18s ease}.unit-grid .unit-card:hover{border-color:#bdc4c0;background:#fff}.unit-profile-page{display:grid;grid-gap:24px;gap:24px}.unit-profile-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px}.unit-profile-header>div{display:grid;grid-gap:18px;gap:18px}.unit-profile-header>div>a{display:inline-flex;align-items:center;gap:7px;color:#68706c;font-size:.72rem;font-weight:800}.unit-profile-title{display:flex;align-items:center;gap:16px}.unit-profile-title>span{width:58px;height:58px;border-radius:17px;background:#e3e7e5;display:grid;place-items:center;font-size:.72rem;font-weight:900}.unit-profile-title>div{display:grid;grid-gap:5px;gap:5px}.unit-profile-title h1{font-size:clamp(1.9rem,3vw,2.65rem);line-height:1.08;letter-spacing:-.045em}.unit-profile-title p{color:#737a76;font-size:.76rem}.unit-profile-header>button,.unit-profile-panel header>button{height:44px;padding:0 15px;border:1px solid #d9dcd9;border-radius:13px;background:#fff;display:flex;align-items:center;justify-content:center;gap:8px;color:#424946;font-size:.7rem;font-weight:850;cursor:pointer}.unit-profile-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid #e3e5e2;border-radius:20px;background:#fff;overflow:hidden}.unit-profile-metrics article{min-height:120px;padding:20px;border-right:1px solid #e7e8e5;display:grid;align-content:center;grid-gap:5px;gap:5px}.unit-profile-metrics article:last-child{border:0}.unit-profile-metrics span{color:#777e7a;font-size:.66rem}.unit-profile-metrics strong{font-size:1.7rem;letter-spacing:-.04em}.unit-profile-metrics small{color:#8a908d;font-size:.61rem}.unit-profile-grid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);grid-gap:18px;gap:18px}.unit-profile-panel{border:1px solid #e3e5e2;border-radius:20px;background:#fff;overflow:hidden}.unit-profile-panel>header{min-height:77px;padding:17px 20px;border-bottom:1px solid #e8e9e6;display:flex;align-items:center;justify-content:space-between;gap:16px}.unit-profile-panel>header>div{display:grid;grid-gap:4px;gap:4px}.unit-profile-panel h2{font-size:1rem;letter-spacing:-.02em}.unit-profile-panel header p{color:#7b827e;font-size:.65rem;line-height:1.45}.unit-profile-description{padding:20px 20px 5px;color:#59615d;font-size:.75rem;line-height:1.65}.unit-profile-about dl{padding:10px 20px 20px;display:grid}.unit-profile-about dl>div{min-height:48px;border-bottom:1px solid #ecece9;display:flex;align-items:center;justify-content:space-between;gap:18px}.unit-profile-about dl>div:last-child{border:0}.unit-profile-about dt{display:flex;align-items:center;gap:8px;color:#747b77;font-size:.67rem}.unit-profile-about dd{text-align:right;font-size:.7rem;font-weight:800}.unit-profile-competencies{padding:8px 20px;display:grid}.unit-profile-competencies>div{min-height:62px;border-bottom:1px solid #ecece9;display:flex;align-items:center;gap:11px}.unit-profile-competencies>div>svg{color:#3d9867}.unit-profile-competencies>div>span{display:grid;grid-gap:3px;gap:3px}.unit-profile-competencies strong{font-size:.72rem}.unit-profile-competencies small{color:#858b88;font-size:.61rem}.unit-profile-keywords{padding:16px 20px 20px;display:grid;grid-gap:10px;gap:10px}.unit-profile-keywords>span{color:#777e7a;font-size:.65rem;font-weight:800}.unit-profile-keywords>div{display:flex;flex-wrap:wrap;gap:7px}.unit-profile-keywords b{padding:7px 10px;border:1px solid #dfe2df;border-radius:99px;background:#f7f8f7;color:#5e6662;font-size:.61rem;font-weight:750}.unit-profile-team-table{overflow-x:auto}.unit-profile-team-table>div{min-width:850px;min-height:72px;padding:11px 20px;border-bottom:1px solid #ecece9;display:grid;grid-template-columns:1.35fr 1fr .65fr .55fr 36px;align-items:center;grid-gap:16px;gap:16px;font-size:.69rem}.unit-profile-team-table>div:last-child{border:0}.unit-profile-team-table .unit-profile-team-head{min-height:42px;background:#f7f8f7;color:#7b827e;font-size:.58rem;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.unit-profile-person{display:flex;align-items:center;gap:11px}.unit-profile-person>b{width:40px;height:40px;border-radius:50%;background:#e3e7e5;display:grid;place-items:center;font-size:.63rem}.unit-profile-person>span{display:grid;grid-gap:3px;gap:3px}.unit-profile-person small{color:#858b88;font-size:.59rem}.unit-profile-status{display:flex;align-items:center;gap:7px;color:#7b827e}.unit-profile-status i{width:7px;height:7px;border-radius:50%;background:#aeb4b1}.unit-profile-status.ativo{color:#397453}.unit-profile-status.ativo i{background:#43a36e}.unit-profile-team-table button{width:34px;height:34px;border:1px solid #e1e3e0;border-radius:10px;background:#fff;display:grid;place-items:center;cursor:pointer}.unit-profile-footer{min-height:74px;padding:14px 18px;border:1px solid #e3e5e2;border-radius:18px;background:#f7f8f7;display:flex;align-items:center;justify-content:space-between;gap:20px}.unit-profile-footer>div{display:flex;align-items:center;gap:12px}.unit-profile-footer>div>svg{width:38px;height:38px;padding:10px;border-radius:12px;background:#e4e8e6}.unit-profile-footer>div>span{display:grid;grid-gap:3px;gap:3px}.unit-profile-footer strong{font-size:.72rem}.unit-profile-footer small{color:#7b827e;font-size:.63rem}.unit-profile-footer>a{display:flex;align-items:center;gap:8px;color:#424946;font-size:.69rem;font-weight:850}@media(max-width:1050px){.unit-profile-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.unit-profile-metrics article:nth-child(2){border-right:0}.unit-profile-metrics article:nth-child(-n+2){border-bottom:1px solid #e7e8e5}.unit-profile-grid{grid-template-columns:1fr}}@media(max-width:700px){.unit-profile-header{align-items:flex-start;flex-direction:column}.unit-profile-header>button{width:100%}.unit-profile-title{align-items:flex-start}.unit-profile-metrics{grid-template-columns:1fr}.unit-profile-metrics article{border-right:0;border-bottom:1px solid #e7e8e5!important}.unit-profile-footer{align-items:flex-start;flex-direction:column}}.unit-profile-notice{position:fixed;z-index:120;top:72px;right:28px;min-height:48px;padding:8px 10px 8px 14px;border:1px solid #cce4d4;border-radius:14px;background:#edf8f1;color:#286f49;display:flex;align-items:center;gap:10px;font-size:.72rem;font-weight:800}.unit-profile-notice button{border:0;background:transparent;display:grid;place-items:center;cursor:pointer}.access-modal{width:min(680px,100%);max-height:min(760px,calc(100dvh - 40px));overflow-y:auto}.access-modal>header p{margin-top:5px;color:#747b77;font-size:.7rem;line-height:1.45}.access-modal-tabs{padding:4px;border-radius:13px;background:#eef0ee;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:4px;gap:4px}.access-modal-tabs button{min-height:42px;padding:0 12px;border:0;border-radius:10px;background:transparent;color:#6f7672;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.68rem;font-weight:850;cursor:pointer}.access-modal-tabs button.ativo{background:#fff;color:#343a37}.access-existing-list{display:grid;grid-gap:8px;gap:8px}.access-existing-list>label{min-height:68px;padding:10px 12px;border:1px solid #e0e3e0;border-radius:14px;background:#fff;display:grid;grid-template-columns:18px 42px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;cursor:pointer}.access-existing-list>label.selecionado,.access-existing-list>label:hover{border-color:#8d9893;background:#f6f8f7}.access-existing-list input{accent-color:#37403c}.access-existing-list label>b{width:40px;height:40px;border-radius:50%;background:#e3e7e5;display:grid;place-items:center;font-size:.62rem}.access-existing-list label>span{display:grid;grid-gap:3px;gap:3px}.access-existing-list label strong{font-size:.72rem}.access-existing-list label small{color:#7d8480;font-size:.6rem}.access-existing-list label>i{padding:6px 8px;border:1px solid #dfe2df;border-radius:99px;color:#69716d;font-size:.58rem;font-style:normal}.access-empty{min-height:120px;border:1px dashed #d9ddda;border-radius:14px;display:grid;place-items:center;color:#7c837f;font-size:.7rem}.access-create-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:13px;gap:13px}.access-create-grid>label{display:grid;grid-gap:7px;gap:7px;color:#545b57;font-size:.67rem;font-weight:850}.access-create-grid input,.access-create-grid select{width:100%;height:44px;padding:0 12px;border:1px solid #dfe2df;border-radius:12px;background:#fff;outline:0;font-size:.7rem}.access-create-grid input:focus,.access-create-grid select:focus{border-color:#7f8b85}.access-password-field{position:relative}.access-password-field input{padding-right:45px}.access-password-field>button{position:absolute;right:5px;top:5px;width:34px;height:34px;border:0;border-radius:9px;background:#f0f2f0;display:grid;place-items:center;color:#59615d;cursor:pointer}.access-password-rules{grid-column:1/-1;min-height:38px;display:flex;align-items:center;justify-content:space-between;gap:14px;color:#737a76;font-size:.61rem}.access-password-rules>button{border:0;background:transparent;color:#3f4a45;font-size:.62rem;font-weight:900;cursor:pointer;text-decoration:underline;text-underline-offset:3px}.access-create-grid>p{grid-column:1/-1;padding:11px 12px;border-radius:12px;background:#f4f6f5;color:#69716d;font-size:.65rem;line-height:1.5}.access-modal-error{padding:10px 12px;border:1px solid #efcccc;border-radius:11px;background:#fff4f4;color:#a23939;font-size:.67rem;font-weight:750}.access-modal footer .dark:disabled{opacity:.42}@media(max-width:620px){.access-create-grid,.access-modal-tabs{grid-template-columns:1fr}.access-existing-list>label{grid-template-columns:18px 40px minmax(0,1fr)}.access-existing-list label>i{display:none}.access-password-rules{align-items:flex-start;flex-direction:column}}.audit-table-card{border:1px solid #e3e5e2;border-radius:19px;background:#fff;overflow:hidden}.audit-table-scroll{overflow-x:auto}.audit-table-card table{width:100%;min-width:900px;border-collapse:collapse;table-layout:fixed}.audit-table-card td,.audit-table-card th{padding:0 16px;border-bottom:1px solid #e8eae7;text-align:left;vertical-align:middle}.audit-table-card th{height:44px;background:#f4f6f5;color:#737b77;font-size:.58rem;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.audit-table-card td{height:64px;color:#535b57;font-size:.69rem}.audit-table-card td:first-child,.audit-table-card th:first-child{width:16%}.audit-table-card td:nth-child(2),.audit-table-card th:nth-child(2){width:17%}.audit-table-card td:nth-child(3),.audit-table-card th:nth-child(3){width:26%}.audit-table-card td:nth-child(4),.audit-table-card th:nth-child(4){width:17%}.audit-table-card td:nth-child(5),.audit-table-card th:nth-child(5){width:24%}.audit-table-card tbody tr:last-child td{border-bottom:0}.audit-table-card tbody tr:hover{background:#fafbfa}.audit-table-card code{padding:5px 7px;border-radius:7px;background:#eef0ee;font-size:.6rem;white-space:nowrap}.audit-pagination{min-height:62px;padding:10px 16px;border-top:1px solid #e3e5e2;background:#fafbfa;display:flex;align-items:center;justify-content:space-between;gap:18px}.audit-pagination>span{color:#737b77;font-size:.65rem}.audit-pagination nav{display:flex;align-items:center;gap:5px}.audit-pagination button{width:34px;height:34px;border:1px solid #dfe2df;border-radius:10px;background:#fff;color:#5c6560;display:grid;place-items:center;font-size:.65rem;font-weight:850;cursor:pointer}.audit-pagination button.ativo{border-color:#3c4541;background:#3c4541;color:#fff}.audit-pagination button:disabled{opacity:.38;cursor:not-allowed}@media(max-width:650px){.audit-pagination{align-items:flex-start;flex-direction:column}.audit-pagination nav{width:100%;justify-content:space-between}}.module-page{display:grid;grid-gap:24px;gap:24px}.module-header{display:flex;align-items:flex-end;justify-content:space-between;gap:20px}.module-header>div{display:grid;grid-gap:6px;gap:6px}.module-header h1{font-size:2.3rem;letter-spacing:-.045em}.module-header p{max-width:720px;color:#727875;font-size:.86rem;line-height:1.5}.module-header>button{height:46px;padding:0 16px;border:1px solid #303536;border-radius:14px;background:#303536;color:#fff;display:flex;align-items:center;gap:8px;font-size:.73rem;font-weight:850}.module-toolbar{min-height:62px;padding:9px;border:1px solid #e7e6e2;border-radius:18px;background:#f7f7f5;display:flex;align-items:center;gap:12px}.module-toolbar label{height:42px;flex:1 1;padding:0 13px;border:1px solid #e3e2de;border-radius:13px;background:#fff;display:flex;align-items:center;gap:8px}.module-toolbar input{width:100%;border:0;outline:0;font-size:.73rem}.module-toolbar>span{padding-right:10px;color:#7b807e;font-size:.65rem}.unit-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:15px;gap:15px}.unit-grid article{padding:20px;border:1px solid #e8e7e3;border-radius:21px;background:#f9f9f7;display:grid;grid-gap:16px;gap:16px;transition:.18s ease}.unit-grid article:hover{transform:translateY(-3px);box-shadow:0 16px 36px rgba(20,25,23,.06)}.unit-grid header{display:grid;grid-template-columns:44px minmax(0,1fr) auto;align-items:center;grid-gap:11px;gap:11px}.unit-grid header>span{width:44px;height:44px;border-radius:14px;background:#e3e7e5;display:grid;place-items:center;font-size:.64rem;font-weight:900}.unit-grid h2{font-size:.86rem}.unit-grid header p{margin-top:3px;color:#7c817e;font-size:.62rem}.unit-grid header svg{color:#858a87}.unit-contact{display:flex;justify-content:space-between;padding:10px 0;border-block:1px solid #e7e6e2;font-size:.66rem}.unit-contact span{color:#7d827f}.unit-tags{display:flex;flex-wrap:wrap;gap:6px}.unit-tags span{padding:5px 8px;border:1px solid #e1e2de;border-radius:99px;background:#fff;color:#626865;font-size:.59rem}.unit-grid footer{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:.63rem}.unit-grid footer span{display:flex;align-items:center;gap:6px;color:#477256}.module-active i,.unit-grid footer i{width:7px;height:7px;border-radius:50%;background:#43a36e}.triage-list{display:grid;grid-gap:13px;gap:13px}.triage-list>article{padding:18px;border:1px solid #e7e6e2;border-radius:20px;background:#fafaf8;display:grid;grid-template-columns:90px minmax(0,1fr) auto;align-items:center;grid-gap:18px;gap:18px}.triage-score{width:82px;height:82px;border-radius:50%;border:8px solid #ffedbf;background:#fff;display:grid;place-content:center;text-align:center}.triage-score strong{font-size:1.1rem}.triage-score span{color:#858a87;font-size:.55rem}.triage-list article>div:nth-child(2){display:grid;grid-gap:5px;gap:5px}.triage-list small{color:#858a87;font-size:.6rem}.triage-list h2{font-size:1rem}.triage-list p{color:#707673;font-size:.7rem}.triage-actions{display:grid;grid-gap:7px;gap:7px}.triage-actions button{height:38px;padding:0 12px;border:1px solid #dedfdb;border-radius:11px;background:#fff;display:flex;align-items:center;justify-content:center;gap:7px;font-size:.65rem;font-weight:800}.triage-actions button:first-child{background:#303536;color:#fff}.module-empty{min-height:260px;border:1px dashed #dce0de;border-radius:20px;display:grid;place-content:center;justify-items:center;grid-gap:7px;gap:7px;color:#65706b}.module-empty svg{width:46px;height:46px;padding:12px;border-radius:50%;background:#e3f3e8}.module-empty p{color:#7a817d;font-size:.72rem}.module-table{border:1px solid #e7e6e2;border-radius:19px;background:#fff;overflow:auto}.module-table>div{min-width:850px;min-height:65px;padding:10px 16px;border-bottom:1px solid #ecebe8;display:grid;grid-template-columns:1.3fr .8fr 1.1fr .5fr;align-items:center;grid-gap:15px;gap:15px;font-size:.7rem}.module-table>div:last-child{border:0}.module-table .module-table-head{min-height:42px;background:#f6f6f4;color:#7d827f;font-size:.58rem;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.user-cell{display:flex;align-items:center;gap:10px}.user-cell>b{width:36px;height:36px;border-radius:50%;background:#e5e9e7;display:grid;place-items:center;font-size:.62rem}.user-cell>span{display:grid;grid-gap:2px;gap:2px}.user-cell small{color:#858a87;font-size:.59rem}.module-active{display:flex;align-items:center;gap:6px;color:#37734f;font-size:.64rem}.audit-summary{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px;gap:14px}.audit-summary>div{padding:20px;border:1px solid #e7e6e2;border-radius:18px;background:#f8f8f6;display:flex;align-items:center;gap:14px}.audit-summary svg{width:42px;height:42px;padding:11px;border-radius:13px;background:#e5e9e7}.audit-summary span{display:grid}.audit-summary strong{font-size:1.3rem}.audit-summary small{color:#777d7a;font-size:.65rem}.module-table.audit>div{grid-template-columns:.75fr .8fr 1.25fr .8fr 1fr}.module-table code{padding:4px 6px;border-radius:7px;background:#eef0ee;font-size:.6rem}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:16px;gap:16px}.settings-grid article{padding:22px;border:1px solid #e7e6e2;border-radius:21px;background:#fafaf8;display:grid;grid-gap:20px;gap:20px}.settings-grid header{display:flex;align-items:center;gap:11px}.settings-grid header>svg{width:44px;height:44px;padding:12px;border-radius:14px;background:#e4e8e6}.settings-grid header>div{display:grid;grid-gap:3px;gap:3px}.settings-grid h2{font-size:.92rem}.settings-grid header p{color:#7a807d;font-size:.63rem}.settings-grid header>.module-active{margin-left:auto}.settings-grid dl{display:grid;grid-gap:0;gap:0}.settings-grid dl>div{min-height:43px;border-bottom:1px solid #e7e6e2;display:flex;align-items:center;justify-content:space-between;gap:12px}.settings-grid dt{color:#777d79;font-size:.65rem}.settings-grid dd{font-size:.69rem;font-weight:800}.settings-grid article>button{height:40px;border:1px solid #dbddda;border-radius:12px;background:#fff;font-size:.68rem;font-weight:850}@media(max-width:1180px){.unit-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:760px){.module-header{align-items:flex-start;flex-direction:column}.audit-summary,.settings-grid,.unit-grid{grid-template-columns:1fr}.triage-list>article{grid-template-columns:72px minmax(0,1fr)}.triage-score{width:68px;height:68px}.triage-actions{grid-column:1/-1}.module-toolbar>span{display:none}}.public-toolbar-actions{display:flex;align-items:center;gap:8px}.protocol-page{min-height:100vh;padding:22px;background:radial-gradient(circle at 15% 10%,rgba(90,220,143,.22),transparent 28%),radial-gradient(circle at 85% 12%,rgba(47,184,255,.2),transparent 30%),linear-gradient(145deg,#f3fbf7,#e7f2ff 55%,#fff4e7)}.protocol-page>header{width:min(1160px,100%);min-height:58px;margin:0 auto 18px;padding:0 18px;border:1px solid hsla(0,0%,100%,.65);border-radius:20px;background:hsla(0,0%,100%,.76);display:flex;align-items:center;justify-content:space-between;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px)}.protocol-page>header a{display:flex;align-items:center;gap:8px;font-size:.76rem;font-weight:850}.protocol-page>header strong{font-size:.86rem}.protocol-shell{width:min(1160px,100%);margin:auto;display:grid;grid-template-columns:minmax(0,.82fr) minmax(440px,1.18fr);grid-gap:18px;gap:18px}.protocol-intro{min-height:560px;padding:42px;border-radius:26px;color:#fff;background:linear-gradient(145deg,#17674f,#2c7371 47%,#356ec2);display:grid;align-content:center;grid-gap:16px;gap:16px;box-shadow:0 28px 70px rgba(28,78,87,.22)}.protocol-intro>span{font-size:.66rem;font-weight:900;letter-spacing:.1em}.protocol-intro h1{font-size:clamp(2.7rem,5vw,4.8rem);line-height:.95;letter-spacing:-.055em}.protocol-intro>p{max-width:42ch;color:hsla(0,0%,100%,.86);line-height:1.6}.protocol-intro>div{margin-top:24px;padding:15px;border:1px solid hsla(0,0%,100%,.18);border-radius:17px;background:rgba(12,54,58,.2);display:flex;align-items:center;gap:12px}.protocol-intro>div>svg{width:40px;height:40px;padding:10px;border-radius:12px;background:hsla(0,0%,100%,.13)}.protocol-intro>div>span{display:grid;grid-gap:4px;gap:4px}.protocol-intro small{color:hsla(0,0%,100%,.72);font-size:.7rem}.protocol-card{padding:28px;border:1px solid hsla(0,0%,100%,.72);border-radius:26px;background:hsla(0,0%,100%,.82);-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);box-shadow:0 24px 65px rgba(35,70,60,.1);display:grid;align-content:start;grid-gap:24px;gap:24px}.protocol-card form{display:grid;grid-gap:13px;gap:13px}.protocol-card label{display:grid;grid-gap:7px;gap:7px;color:#4f5b56;font-size:.7rem;font-weight:850}.protocol-card input{height:48px;padding:0 13px;border:1px solid #dbe2de;border-radius:13px;background:#fff;outline:0}.protocol-card form>button{height:48px;border:0;border-radius:13px;background:#247252;color:#fff;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.74rem;font-weight:900}.protocol-card form>.protocol-demo{height:35px;background:transparent;color:#39785d;font-size:.65rem}.protocol-error{padding:9px;border-radius:10px;background:#fff0f2;color:#a43b51;font-size:.7rem}.protocol-result{border-top:1px solid #dfe5e1;padding-top:21px;display:grid;grid-gap:20px;gap:20px}.protocol-result>header{display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;grid-gap:11px;gap:11px}.protocol-result>header>svg{width:42px;height:42px;padding:10px;border-radius:50%;background:#e1f3e7;color:#257248}.protocol-result header div{display:grid;grid-gap:3px;gap:3px}.protocol-result header small{color:#7b837f;font-size:.62rem}.protocol-result h2{font-size:1rem}.protocol-result header>span{padding:6px 9px;border-radius:99px;background:#fff1cf;color:#82601b;font-size:.6rem;font-weight:900;text-transform:capitalize}.protocol-timeline{display:grid;grid-gap:12px;gap:12px}.protocol-timeline>div{display:grid;grid-template-columns:10px 1fr;grid-gap:9px;gap:9px}.protocol-timeline i{width:9px;height:9px;margin-top:3px;border-radius:50%;background:#3e8d65;box-shadow:0 0 0 3px #d9ede1}.protocol-answer span,.protocol-timeline span,.protocol-wait span{display:grid;grid-gap:3px;gap:3px}.protocol-answer strong,.protocol-timeline strong,.protocol-wait strong{font-size:.71rem}.protocol-timeline small,.protocol-wait small{color:#7a817e;font-size:.64rem}.protocol-answer,.protocol-wait{padding:14px;border-radius:15px;background:#f2f5f3;display:flex;gap:11px}.protocol-answer>svg,.protocol-wait>svg{flex:0 0 auto}.protocol-answer p{color:#68716d;font-size:.68rem;line-height:1.5}@media(max-width:850px){.public-toolbar-actions .ouvidoria-toolbar-protocol{display:none}.protocol-shell{grid-template-columns:1fr}.protocol-intro{min-height:360px}.protocol-card{min-height:420px}}@media(max-width:560px){.protocol-page{padding:12px}.protocol-card,.protocol-intro{padding:24px}.protocol-result>header{grid-template-columns:40px 1fr}.protocol-result header>span{grid-column:2}}*{box-sizing:border-box;padding:0;margin:0}body,html{max-width:100vw;min-height:100%;overflow-x:hidden;color:var(--foreground);background:var(--background);font-family:var(--font-manrope),sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}html{scroll-behavior:smooth;scroll-padding-top:24px}button,input,select,textarea{font:inherit}a,button{color:inherit}a{text-decoration:none}img{max-width:100%;height:auto}main{min-height:100vh}.site-loading{position:fixed;z-index:1000;inset:0;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 18% 16%,rgba(90,220,143,.32),transparent 28%),radial-gradient(circle at 82% 20%,rgba(47,184,255,.28),transparent 30%),linear-gradient(145deg,#f3fbf7,#e7f2ff 55%,#fff4e7)}.site-loading-card{display:grid;justify-items:center;width:min(440px,100%);padding:36px 30px;border:1px solid hsla(0,0%,100%,.7);border-radius:30px;background:hsla(0,0%,100%,.78);box-shadow:var(--shadow);text-align:center;-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px)}.site-loading-brand{display:flex;align-items:center;gap:10px;color:var(--primary-dark);font-weight:900}.site-loading-brand img{width:230px;height:auto}.site-loading-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:13px;color:#fff;background:linear-gradient(145deg,var(--primary),var(--secondary))}.site-loading-spinner{width:52px;height:52px;margin:28px 0 20px;border-left:5px solid rgba(61,155,114,.16);border-bottom:5px solid rgba(61,155,114,.16);border-top:5px solid rgba(61,155,114,.16);border-top-color:var(--primary);border-right:5px solid rgba(61,155,114,.16);border-right-color:var(--secondary);border-radius:50%;animation:site-loading-spin .85s linear infinite}.site-loading-card strong{font-size:clamp(1.15rem,3vw,1.45rem)}.site-loading-card p{margin-top:8px;color:rgba(32,49,58,.68);line-height:1.5}@keyframes site-loading-spin{to{transform:rotate(1turn)}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}.site-loading-spinner{animation-duration:1.8s}}.glass-panel{border:1px solid hsla(0,0%,100%,.54);background:linear-gradient(180deg,hsla(0,0%,100%,.76),rgba(244,250,247,.68));-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px);box-shadow:0 24px 70px rgba(37,70,59,.12),inset 0 1px 0 hsla(0,0%,100%,.52)}.ouvidoria-map-page{position:relative;min-height:100vh;padding:22px 18px 34px;overflow:hidden;background:radial-gradient(circle at 10% 12%,rgba(90,220,143,.28),transparent 0 24%),radial-gradient(circle at 88% 10%,rgba(47,184,255,.24),transparent 0 24%),radial-gradient(circle at 78% 78%,rgba(255,157,77,.2),transparent 0 24%),linear-gradient(145deg,#f3fbf7,#e7f2ff 52%,#fff4e7)}.ouvidoria-map-backdrop{position:absolute;inset:0;pointer-events:none;background:linear-gradient(120deg,rgba(61,155,114,.08),transparent 38%),linear-gradient(300deg,rgba(55,115,219,.09),transparent 34%);filter:blur(18px)}.ouvidoria-hero,.ouvidoria-map-shell,.ouvidoria-toolbar{position:relative;z-index:1;width:min(var(--public-shell-max),100%);margin-inline:auto}.ouvidoria-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:14px;padding:12px 18px;border-radius:24px}.ouvidoria-back-link,.ouvidoria-toolbar-pill{display:inline-flex;align-items:center;justify-content:center;gap:10px;font-weight:900}.ouvidoria-back-link{color:#183943}.ouvidoria-back-link img{display:block;width:clamp(165px,15vw,210px);height:auto}.ouvidoria-back-link svg,.ouvidoria-kicker svg,.ouvidoria-toolbar-pill svg{width:20px;height:20px}.ouvidoria-toolbar-pill{min-height:38px;padding:0 16px;border-radius:999px;background:rgba(61,155,114,.12);color:#176835}.ouvidoria-toolbar-home{border:1px solid rgba(55,115,219,.13);color:#2f64af;background:rgba(55,115,219,.09)}.ouvidoria-hero{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:14px;gap:14px;align-items:stretch;margin-bottom:14px}.ouvidoria-hero-copy{position:relative;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(320px,.85fr);align-content:center;align-items:center;min-height:272px;padding:clamp(22px,3vw,34px);border-radius:26px;overflow:hidden;isolation:isolate;color:#f8fffb;background:radial-gradient(circle at 14% 12%,rgba(135,255,195,.2),transparent 0 24%),radial-gradient(circle at 90% 18%,rgba(103,190,255,.28),transparent 0 30%),linear-gradient(125deg,#17674f,#287b72 38%,#326bb8 72%,#3f78dd);box-shadow:0 30px 70px rgba(32,91,105,.24)}.ouvidoria-hero-copy:before{content:"";position:absolute;z-index:-1;inset:0;opacity:.3;background-image:linear-gradient(hsla(0,0%,100%,.12) 1px,transparent 0),linear-gradient(90deg,hsla(0,0%,100%,.12) 1px,transparent 0);background-size:42px 42px;-webkit-mask-image:linear-gradient(90deg,transparent,#000 48%,#000);mask-image:linear-gradient(90deg,transparent,#000 48%,#000)}.ouvidoria-hero-copy:after{content:"";position:absolute;z-index:-1;width:420px;height:420px;right:-110px;top:-170px;border:1px solid hsla(0,0%,100%,.2);border-radius:50%;box-shadow:0 0 0 54px hsla(0,0%,100%,.035),0 0 0 108px hsla(0,0%,100%,.025)}.ouvidoria-hero-content{position:relative;z-index:2}.ouvidoria-kicker{display:inline-flex;align-items:center;width:-moz-fit-content;width:fit-content;gap:10px;min-height:34px;padding:0 13px;border-radius:999px;background:hsla(0,0%,100%,.14);border:1px solid hsla(0,0%,100%,.16);font-size:.75rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.ouvidoria-hero h1{max-width:760px;margin-top:16px;font-size:clamp(2.5rem,4.2vw,4.8rem);line-height:.94;letter-spacing:-.045em;text-wrap:balance}.ouvidoria-hero h1 span{display:block;color:#bfffd9}.ouvidoria-hero p{max-width:58ch;margin-top:16px;color:rgba(248,255,251,.92);font-size:clamp(.95rem,1vw,1.05rem);line-height:1.55}.ouvidoria-hero-signals{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px}.ouvidoria-hero-signals span{display:inline-flex;align-items:center;gap:8px;min-height:36px;padding:0 12px;border:1px solid hsla(0,0%,100%,.16);border-radius:999px;background:rgba(8,47,54,.22);color:hsla(0,0%,100%,.92);font-size:.78rem;font-weight:800;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.ouvidoria-hero-visual{position:relative;z-index:1;min-height:230px}.ouvidoria-hero-orbit{position:absolute;inset:0;overflow:hidden;border:1px solid hsla(0,0%,100%,.18);border-radius:34px;background:radial-gradient(circle at 62% 34%,rgba(191,255,217,.22),transparent 0 7%,transparent 8%),linear-gradient(145deg,rgba(4,42,58,.25),hsla(0,0%,100%,.1));box-shadow:inset 0 1px 0 hsla(0,0%,100%,.14);transform:rotate(-2deg)}.ouvidoria-hero-orbit svg{width:100%;height:100%}.hero-route{fill:none;stroke-linecap:round}.hero-route-one{stroke:rgba(191,255,217,.78);stroke-width:3;stroke-dasharray:8 9}.hero-route-two{stroke:hsla(0,0%,100%,.28);stroke-width:2;stroke-dasharray:4 11}.hero-visual-pin{position:absolute;display:grid;place-items:center;width:42px;height:42px;border:4px solid hsla(0,0%,100%,.28);border-radius:50% 50% 50% 12px;color:#174f45;background:#bfffd9;box-shadow:0 12px 24px rgba(2,38,52,.3);transform:rotate(-45deg)}.hero-visual-pin svg{width:20px;height:20px;transform:rotate(45deg)}.hero-visual-pin.pin-one{left:18%;top:57%}.hero-visual-pin.pin-two{left:50%;top:27%}.hero-visual-pin.pin-three{right:12%;bottom:18%}.hero-visual-pulse{position:absolute;width:13px;height:13px;border:3px solid hsla(0,0%,100%,.72);border-radius:50%;box-shadow:0 0 0 8px hsla(0,0%,100%,.08)}.pulse-one{left:32%;top:26%}.pulse-two{right:25%;top:48%}.hero-floating-card{position:absolute;z-index:3;display:flex;align-items:center;gap:10px;padding:11px 14px;border:1px solid hsla(0,0%,100%,.6);border-radius:16px;color:#173d46;background:hsla(0,0%,100%,.9);box-shadow:0 16px 30px rgba(9,48,61,.2);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.hero-floating-card>svg{width:22px;height:22px;color:var(--primary)}.hero-floating-card span{display:grid}.hero-floating-card small{color:rgba(23,61,70,.58);font-size:.64rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.hero-floating-card strong{margin-top:2px;font-size:.78rem}.card-community{top:-12px;right:12px}.card-territory{left:-18px;bottom:-10px}.ouvidoria-map-shell{display:grid;grid-gap:12px;gap:12px}.map-summary-bar{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:16px;padding:18px 20px;border:1px solid rgba(53,122,93,.14);border-radius:22px;background:linear-gradient(135deg,hsla(0,0%,100%,.98),rgba(241,247,244,.96)),linear-gradient(180deg,hsla(0,0%,100%,.6),hsla(0,0%,100%,0));box-shadow:0 16px 36px rgba(36,114,82,.1),inset 0 1px 0 hsla(0,0%,100%,.88)}.map-summary-pill{display:grid;grid-gap:6px;gap:6px}.map-summary-label{font-size:.78rem;font-weight:900;text-transform:uppercase;letter-spacing:.1em;color:rgba(32,49,58,.66)}.map-summary-pill strong{font-size:clamp(1.8rem,2vw,2.4rem);line-height:1;color:var(--primary-dark)}.map-status-row{display:flex;flex-wrap:wrap;gap:12px}.map-status-pill{display:inline-flex;align-items:center;min-height:40px;padding:0 14px;border-radius:999px;font-size:.9rem;font-weight:800}.map-status-pill.is-live{background:rgba(61,155,114,.12);color:var(--primary-dark)}.map-status-pill.is-fallback{background:rgba(55,115,219,.1);color:#496487}.map-filter-row{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:16px}.map-category-filter{display:flex;flex-wrap:wrap;gap:10px;max-width:min(1120px,100%);pointer-events:auto}.map-category-chip{--pin-color:#64a9ff;-moz-appearance:none;appearance:none;-webkit-appearance:none;display:inline-flex;align-items:center;gap:10px;min-height:46px;padding:0 14px 0 10px;border:1px solid hsla(0,0%,100%,.7);border-radius:18px;background:hsla(0,0%,100%,.94);color:rgba(32,49,58,.84);font-size:.9rem;font-weight:800;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);cursor:default;box-shadow:0 8px 24px rgba(22,50,75,.12)}.map-category-chip.is-active{background:color-mix(in srgb,var(--pin-color) 22%,#fff);color:color-mix(in srgb,var(--pin-color) 82%,#20313a)}.map-category-chip-icon{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:12px;background:var(--pin-color);color:#fff;flex:0 0 auto}.map-category-chip-icon svg{width:18px;height:18px}.map-control-button{-moz-appearance:none;appearance:none;-webkit-appearance:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 16px;border:1px solid hsla(0,0%,100%,.68);border-radius:999px;background:hsla(0,0%,100%,.88);color:rgba(31,31,31,.82);font-size:.9rem;font-weight:800;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);box-shadow:0 6px 18px rgba(22,50,75,.12);cursor:pointer;transition:background .12s ease,border-color .12s ease,transform .12s ease}.map-control-button svg{width:17px;height:17px}.map-control-button:hover{background:hsla(0,0%,100%,.96);border-color:hsla(0,0%,100%,.92);transform:translateY(-1px)}.map-stage{position:relative;min-height:620px;overflow:hidden;border-radius:calc(var(--radius) + 6px);border:1px solid var(--border);box-shadow:var(--shadow);background:#eff5f3}.map-update-toast{position:absolute;top:22px;right:22px;z-index:4;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;grid-gap:11px;gap:11px;width:min(390px,calc(100% - 44px));padding:13px 12px 13px 14px;border:1px solid rgba(33,72,59,.14);border-radius:18px;background:hsla(0,0%,100%,.96);color:#20313a;box-shadow:0 16px 40px rgba(22,50,75,.2);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.map-update-toast>svg{width:22px;height:22px;color:var(--primary)}.map-update-toast span{display:grid;grid-gap:2px;gap:2px}.map-update-toast small,.map-update-toast strong{line-height:1.3}.map-update-toast small{color:rgba(32,49,58,.7)}.map-update-toast button{display:grid;place-items:center;width:32px;height:32px;padding:0;border:0;border-radius:50%;background:rgba(32,49,58,.07);color:#20313a;cursor:pointer}.map-update-toast button:hover{background:rgba(32,49,58,.12)}.offline-map-canvas{position:absolute;inset:0;overflow:hidden;background:radial-gradient(circle at 20% 20%,rgba(120,217,143,.18),transparent 28%),radial-gradient(circle at 80% 35%,rgba(100,169,255,.18),transparent 25%),linear-gradient(180deg,rgba(232,244,237,.95),rgba(242,248,245,.98))}.google-map-layer{position:absolute;inset:0;z-index:1;opacity:0;pointer-events:none;transition:opacity .24s ease}.google-map-layer.is-ready{opacity:1;pointer-events:auto}.google-map-canvas{position:absolute;inset:0}.google-map-runtime-status{position:absolute;top:24px;right:24px;z-index:3;padding:11px 14px;border:1px solid rgba(33,72,59,.1);border-radius:999px;background:hsla(0,0%,100%,.92);color:rgba(32,49,58,.82);font-size:.82rem;font-weight:800;box-shadow:0 10px 28px rgba(22,50,75,.12)}.google-map-layer.is-error,.google-map-layer.is-missing-key{opacity:1}.google-map-layer.is-error .google-map-canvas,.google-map-layer.is-missing-key .google-map-canvas{display:none}.google-map-runtime-status.is-warning{color:#7a5524;background:rgba(255,248,231,.94)}.google-map-caption{z-index:2;display:inline-flex;align-self:start;justify-self:start;left:16px;right:auto;top:16px;bottom:auto;width:auto;height:-moz-fit-content;height:fit-content;min-height:0;max-width:min(210px,calc(100% - 96px));padding:5px 8px;border-radius:999px;font-size:.66rem;line-height:1.15;box-shadow:0 5px 14px rgba(22,46,37,.1)}.offline-map-grid{position:absolute;inset:0;background-image:linear-gradient(rgba(61,155,114,.08) 1px,transparent 0),linear-gradient(90deg,rgba(61,155,114,.08) 1px,transparent 0);background-size:44px 44px}.ouvidoria-map-art{position:absolute;inset:0;width:100%;height:100%}.offline-map-pin-button{position:absolute;border:0;padding:0;background:transparent;cursor:pointer;transform:translate(-50%,-100%)}.map-pin-shape{--pin-color:#64a9ff;position:relative;display:grid;place-items:center;width:44px;height:44px;border-radius:50% 50% 50% 0;background:var(--pin-color);color:#fff;transform:rotate(-45deg);box-shadow:0 18px 26px rgba(0,0,0,.16);transition:transform .16s ease,box-shadow .16s ease}.offline-map-pin-button:focus-visible .map-pin-shape,.offline-map-pin-button:hover .map-pin-shape{transform:rotate(-45deg) scale(1.1);box-shadow:0 22px 34px rgba(0,0,0,.2)}.map-pin-dot{position:absolute;inset:6px;border-radius:50%;background:hsla(0,0%,100%,.18)}.map-pin-icon{position:relative;z-index:1;display:grid;place-items:center;width:22px;height:22px;transform:rotate(45deg)}.map-modal-category svg,.map-pin-icon svg{width:20px;height:20px}.map-caption{right:24px;bottom:24px;border-radius:18px;background:hsla(0,0%,100%,.88);border:1px solid rgba(33,72,59,.08);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);font-size:.95rem;color:rgba(32,49,58,.78)}.map-caption,.map-empty-state{position:absolute;left:24px;padding:16px 18px}.map-empty-state{top:24px;z-index:2;display:grid;grid-gap:6px;gap:6px;max-width:420px;border-radius:20px;background:hsla(0,0%,100%,.9);border:1px solid rgba(33,72,59,.08);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);color:rgba(32,49,58,.84)}.map-empty-state strong{font-size:1rem}.map-empty-state span{font-size:.94rem;line-height:1.5}.map-empty-state.is-error{color:#7a3f3f}.map-modal-backdrop{position:fixed;inset:0;z-index:60;display:grid;place-items:center;padding:24px;overflow:hidden;background:rgba(18,33,25,.52);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.map-modal-card{position:relative;display:grid;grid-template-columns:minmax(300px,.92fr) minmax(320px,1.08fr);grid-auto-rows:minmax(0,1fr);align-items:stretch;width:min(960px,100%);height:min(78vh,760px);height:min(78dvh,760px);max-height:min(78vh,760px);max-height:min(78dvh,760px);overflow:hidden;border-radius:28px;background:#fff;box-shadow:0 28px 90px rgba(17,30,24,.24)}.ouvidoria-modal-card{width:min(980px,calc(100vw - 48px))}.map-modal-close{position:absolute;top:18px;right:18px;z-index:2;width:42px;height:42px;border:0;border-radius:50%;background:#e7ece9;color:#1f312d;font-size:1.8rem;cursor:pointer}.map-modal-close svg{width:24px;height:24px;display:block;margin:auto}.map-modal-media{min-height:0;height:100%;overflow:hidden;display:flex;flex-direction:column;background:#18211d}.map-modal-photo-placeholder{width:100%;height:100%;display:grid;place-items:center;background:radial-gradient(circle at 34% 24%,hsla(0,0%,100%,.12),transparent 0 26%),linear-gradient(145deg,#9aa3af,#6f7a86);color:#fff;grid-gap:14px;gap:14px;padding:24px;text-align:center}.map-modal-photo-placeholder span{font-size:.9rem;font-weight:750;letter-spacing:.01em;opacity:.9}.map-modal-photo-placeholder.is-error{background:linear-gradient(145deg,#68716f,#3d4845)}.map-modal-photo-placeholder svg{width:clamp(72px,8vw,118px);height:clamp(72px,8vw,118px);stroke-width:1.5;opacity:.94}.map-media-stage{position:relative;flex:1 1 auto;min-height:0;display:grid;place-items:center;overflow:hidden;background:radial-gradient(circle at 50% 35%,rgba(111,160,139,.18),transparent 42%),#111a16}.map-modal-image,.map-modal-video{width:100%;height:100%;display:block;object-fit:contain;background:#111a16}.map-video-player{position:relative;width:100%;height:100%;min-height:0;overflow:hidden;background:#090e0c}.map-modal-video{cursor:pointer}.map-video-main-action{position:absolute;left:50%;top:50%;translate:-50% -50%;z-index:2;display:flex;flex-direction:column;align-items:center;gap:9px;padding:0;border:0;background:transparent;color:#fff;font:inherit;font-size:.82rem;font-weight:850;text-shadow:0 2px 12px rgba(0,0,0,.8);cursor:pointer}.map-video-main-action svg{width:64px;height:64px;padding:18px 16px 18px 20px;border:1px solid hsla(0,0%,100%,.34);border-radius:50%;background:rgba(12,20,16,.78);box-shadow:0 12px 32px rgba(0,0,0,.3);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);transition:background .15s ease,transform .15s ease}.map-video-main-action:focus-visible svg,.map-video-main-action:hover svg{background:rgba(44,112,80,.94);transform:scale(1.06)}.map-video-controls{position:absolute;left:10px;right:10px;bottom:10px;z-index:3;display:grid;grid-template-columns:38px minmax(60px,1fr) auto 38px 38px;align-items:center;grid-gap:9px;gap:9px;min-height:52px;padding:7px 8px;border:1px solid hsla(0,0%,100%,.18);border-radius:15px;background:rgba(8,13,11,.88);color:#fff;box-shadow:0 8px 28px rgba(0,0,0,.28);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.map-video-controls button{display:grid;place-items:center;width:38px;height:38px;padding:0;border:0;border-radius:50%;background:hsla(0,0%,100%,.12);color:#fff;cursor:pointer}.map-video-controls button:focus-visible,.map-video-controls button:hover{background:rgba(102,211,158,.3)}.map-video-controls button svg{width:19px;height:19px}.map-video-controls input[type=range]{--video-progress:0%;width:100%;height:20px;margin:0;-moz-appearance:none;appearance:none;-webkit-appearance:none;background:transparent;cursor:pointer}.map-video-controls input[type=range]::-webkit-slider-runnable-track{height:5px;border-radius:999px;background:linear-gradient(90deg,#79d6a8 var(--video-progress),hsla(0,0%,100%,.28) var(--video-progress))}.map-video-controls input[type=range]::-webkit-slider-thumb{width:17px;height:17px;margin-top:-6px;appearance:none;-webkit-appearance:none;border:2px solid #fff;border-radius:50%;background:#4fc58c;box-shadow:0 2px 8px rgba(0,0,0,.35)}.map-video-controls input[type=range]::-moz-range-track{height:5px;border-radius:999px;background:hsla(0,0%,100%,.28)}.map-video-controls input[type=range]::-moz-range-progress{height:5px;border-radius:999px;background:#79d6a8}.map-video-controls input[type=range]::-moz-range-thumb{width:15px;height:15px;border:2px solid #fff;border-radius:50%;background:#4fc58c}.map-video-controls time{min-width:76px;font-size:.72rem;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-align:center;white-space:nowrap}.map-modal-image-button{background:#111a16;cursor:zoom-in}.map-modal-image-button,.map-modal-video-button{position:relative;width:100%;height:100%;padding:0;overflow:hidden;border:0}.map-modal-video-button{background:#090e0c;color:#fff;cursor:pointer}.map-modal-video-preview{width:100%;height:100%;display:block;object-fit:contain;background:#090e0c;opacity:.45;pointer-events:none;transition:opacity .18s ease}.map-modal-video-preview.is-frame-ready{opacity:.88}.map-modal-video-button:after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(5,10,8,.04),rgba(5,10,8,.48));pointer-events:none}.map-video-open-hint{position:absolute;left:50%;top:50%;z-index:2;translate:-50% -50%;display:grid;place-items:center;grid-gap:7px;gap:7px;width:max-content;max-width:calc(100% - 32px);text-align:center;text-shadow:0 2px 12px rgba(0,0,0,.82)}.map-video-open-hint svg{width:68px;height:68px;padding:19px 17px 19px 22px;border:1px solid hsla(0,0%,100%,.38);border-radius:50%;background:rgba(12,20,16,.8);box-shadow:0 12px 34px rgba(0,0,0,.34);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);transition:background .15s ease,transform .15s ease}.map-video-open-hint b{font-size:.9rem}.map-modal-video-button:focus-visible .map-video-open-hint svg,.map-modal-video-button:hover .map-video-open-hint svg{background:rgba(44,112,80,.96);transform:scale(1.06)}.map-media-expand-hint{position:absolute;right:14px;bottom:14px;display:inline-flex;align-items:center;gap:7px;min-height:34px;padding:0 12px;border:1px solid hsla(0,0%,100%,.18);border-radius:999px;background:rgba(12,20,16,.72);color:#fff;font-size:.76rem;font-weight:800;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);pointer-events:none}.map-photo-lightbox{--lightbox-space-x:clamp(18px,4vw,56px);--lightbox-space-y:clamp(18px,4vw,56px);display:flex;align-items:center;justify-content:center;padding:var(--lightbox-space-y) var(--lightbox-space-x);background:rgba(5,10,8,.94);cursor:zoom-out}.map-photo-lightbox,.map-video-lightbox{position:fixed;inset:0;z-index:80;box-sizing:border-box}.map-video-lightbox{display:grid;place-items:center;padding:clamp(66px,7vh,92px) clamp(18px,5vw,72px);background:rgba(5,10,8,.96)}.map-video-lightbox-player{width:min(1180px,100%);height:min(76vh,720px);height:min(76dvh,720px);overflow:hidden;border:1px solid hsla(0,0%,100%,.16);border-radius:18px;background:#090e0c;box-shadow:0 28px 90px rgba(0,0,0,.5)}.map-video-lightbox-close{position:absolute;top:20px;right:20px;z-index:2;display:grid;place-items:center;width:48px;height:48px;padding:0;border:0;border-radius:50%;background:#203129;color:#fff;cursor:pointer;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.map-video-lightbox-close:focus-visible,.map-video-lightbox-close:hover{background:rgba(43,83,64,.96)}.map-video-lightbox-close svg{width:28px;height:28px}.map-video-lightbox-count{position:absolute;left:50%;bottom:20px;translate:-50% 0;padding:8px 13px;border-radius:999px;background:rgba(20,31,26,.78);color:#fff;font-size:.78rem;font-weight:800}.map-photo-lightbox>img{width:auto;max-width:calc(100vw - var(--lightbox-space-x) - var(--lightbox-space-x));height:auto;max-height:calc(100vh - var(--lightbox-space-y) - var(--lightbox-space-y));max-height:calc(100dvh - var(--lightbox-space-y) - var(--lightbox-space-y));display:block;flex:0 1 auto;object-fit:contain;border-radius:8px;box-shadow:0 24px 80px rgba(0,0,0,.42);cursor:default}.map-photo-lightbox-close,.map-photo-lightbox-nav{position:absolute;z-index:2;display:grid;place-items:center;border:0;border-radius:50%;background:#203129;color:#fff;cursor:pointer;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.map-photo-lightbox-close{top:20px;right:20px;width:48px;height:48px}.map-photo-lightbox-close svg{width:28px;height:28px}.map-photo-lightbox-nav{top:50%;translate:0 -50%;width:52px;height:52px}.map-photo-lightbox-close:focus-visible,.map-photo-lightbox-close:hover,.map-photo-lightbox-nav:focus-visible,.map-photo-lightbox-nav:hover{background:rgba(43,83,64,.96)}.map-photo-lightbox-nav.is-previous{left:20px}.map-photo-lightbox-nav.is-next{right:20px}.map-photo-lightbox-nav svg{width:30px;height:30px}.map-photo-lightbox-count{position:absolute;left:50%;bottom:20px;translate:-50% 0;padding:8px 13px;border-radius:999px;background:rgba(20,31,26,.78);color:#fff;font-size:.78rem;font-weight:800;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.map-modal-video{outline:none}.map-media-type{left:14px;top:14px;display:inline-flex;align-items:center;gap:7px;min-height:32px;padding:0 11px;border:1px solid hsla(0,0%,100%,.16);border-radius:999px;background:rgba(12,20,16,.68);color:#fff;font-size:.78rem;font-weight:800;pointer-events:none}.map-media-nav,.map-media-type{position:absolute;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.map-media-nav{top:50%;translate:0 -50%;width:42px;height:42px;display:grid;place-items:center;border:1px solid hsla(0,0%,100%,.16);border-radius:50%;background:rgba(12,20,16,.7);color:#fff;cursor:pointer;transition:background .16s ease,transform .16s ease}.map-media-nav:focus-visible,.map-media-nav:hover{background:rgba(35,67,52,.92);transform:scale(1.06)}.map-media-nav.is-previous{left:12px}.map-media-nav.is-next{right:12px}.map-media-nav svg{width:24px;height:24px}.map-media-thumbnails{flex:0 0 auto;display:flex;gap:8px;padding:10px;overflow-x:auto;scrollbar-width:thin;background:#202c27}.map-media-thumbnail{position:relative;flex:0 0 64px;width:64px;height:54px;padding:0;overflow:hidden;display:grid;place-items:center;border:2px solid transparent;border-radius:10px;background:#34443d;color:#fff;cursor:pointer;opacity:.7}.map-media-thumbnail.is-active{border-color:#8ee0b7;opacity:1}.map-media-thumbnail img{width:100%;height:100%;object-fit:cover}.map-media-thumbnail span{display:grid;place-items:center}.map-media-thumbnail span svg{width:22px;height:22px}.map-media-thumbnail .map-media-thumbnail-video{gap:2px}.map-media-thumbnail-video b{font-size:.55rem;line-height:1;text-transform:uppercase;letter-spacing:.06em}.map-media-thumbnail small{position:absolute;right:4px;bottom:3px;min-width:18px;height:18px;display:grid;place-items:center;border-radius:999px;background:rgba(9,15,12,.76);color:#fff;font-size:.65rem;font-weight:850}.map-modal-content{box-sizing:border-box;height:100%;max-height:100%;min-height:0;padding:28px;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain}.map-modal-badge-row{margin-bottom:18px;padding-right:48px}.map-modal-category{--pin-color:#64a9ff;display:inline-flex;align-items:center;gap:10px;min-height:42px;padding:0 14px;border-radius:999px;background:color-mix(in srgb,var(--pin-color) 16%,#fff);color:color-mix(in srgb,var(--pin-color) 80%,#20313a);font-weight:800}.map-modal-content h3{margin-bottom:14px;color:#20313a;font-size:clamp(1.7rem,3vw,2.35rem);line-height:1.05;letter-spacing:0}.map-modal-content>.map-modal-description{margin-bottom:24px;color:#4f6380;font-size:clamp(1.12rem,2vw,1.34rem);line-height:1.55;font-weight:650}.map-modal-meta{display:grid;grid-gap:16px;gap:16px}.map-modal-meta dt{margin-bottom:6px;color:var(--primary-dark);font-size:.82rem;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.map-modal-meta dd{color:#5f7390;line-height:1.6}.map-modal-meta dd a{color:var(--secondary);font-weight:700;text-decoration:underline;text-underline-offset:2px}@media (max-width:1100px){.ouvidoria-hero{grid-template-columns:1fr}.ouvidoria-hero-copy{grid-template-columns:minmax(0,1fr) minmax(280px,.7fr)}}@media (max-width:760px){.ouvidoria-map-page{padding:16px 12px 28px}.ouvidoria-toolbar{align-items:stretch;flex-direction:column;border-radius:22px}.ouvidoria-back-link,.ouvidoria-toolbar-pill{width:100%}.ouvidoria-hero-copy{grid-template-columns:1fr;min-height:auto;padding:28px 22px;border-radius:28px}.ouvidoria-hero-visual{min-height:190px;margin-top:28px}.card-community{right:4px}.card-territory{left:4px}.ouvidoria-hero h1{font-size:clamp(2.6rem,14vw,4.2rem)}.map-filter-row,.map-summary-bar{flex-direction:column;align-items:stretch}.map-category-filter{gap:12px}.map-status-pill strong{margin-right:-4px}.map-control-button{width:100%}.map-stage{min-height:520px}.map-caption{left:12px;right:12px;bottom:12px}.google-map-caption{left:10px;right:auto;top:10px;bottom:auto;max-width:min(190px,calc(100% - 72px));padding:5px 8px;font-size:.64rem}.map-empty-state{left:12px;right:12px;top:12px;max-width:none}.map-modal-backdrop{padding:12px;align-items:flex-end}.map-modal-card{grid-template-columns:1fr;grid-template-rows:minmax(160px,32vh) minmax(0,1fr);grid-template-rows:minmax(160px,32dvh) minmax(0,1fr);width:100%;height:calc(100vh - 24px);height:calc(100dvh - 24px);max-height:calc(100vh - 24px);max-height:calc(100dvh - 24px);border-radius:24px 24px 0 0;overflow:hidden}.map-modal-close{top:12px;right:12px;width:38px;height:38px;font-size:1.5rem}.map-modal-content{padding:20px 18px 22px}.map-media-nav{width:38px;height:38px}.map-media-thumbnails{padding:7px}.map-media-thumbnail{flex-basis:54px;width:54px;height:44px}.map-media-expand-hint{right:10px;bottom:10px}.map-video-main-action{top:45%;gap:5px;font-size:.7rem}.map-video-main-action svg{width:50px;height:50px;padding:14px 12px 14px 16px}.map-video-open-hint{gap:4px}.map-video-open-hint svg{width:52px;height:52px;padding:14px 12px 14px 17px}.map-video-lightbox{padding:64px 8px 62px}.map-video-lightbox-player{width:100%;height:min(72dvh,620px);border-radius:12px}.map-video-lightbox-close{top:10px;right:10px;width:44px;height:44px}.map-video-lightbox-count{bottom:16px}.map-video-controls{left:6px;right:6px;bottom:6px;grid-template-columns:34px minmax(48px,1fr) auto 34px 34px;gap:5px;min-height:46px;padding:5px 6px;border-radius:12px}.map-video-controls button{width:34px;height:34px}.map-video-controls time{min-width:66px;font-size:.64rem}.map-photo-lightbox{--lightbox-space-x:12px;--lightbox-space-y:70px}.map-photo-lightbox-close{top:12px;right:12px;width:44px;height:44px}.map-photo-lightbox-nav{top:auto;bottom:12px;translate:none;width:44px;height:44px}.map-photo-lightbox-nav.is-previous{left:12px}.map-photo-lightbox-nav.is-next{right:12px}.map-photo-lightbox-count{bottom:17px}.map-modal-badge-row{padding-right:40px}.map-modal-content h3{font-size:1.35rem;line-height:1.15}.map-modal-content>.map-modal-description{font-size:1.08rem;line-height:1.55}.map-modal-meta{grid-template-columns:1fr;gap:14px}}.marketing-page{--marketing-ink:#17343b;--marketing-green:#17684e;--marketing-green-bright:#45a977;--marketing-blue:#356fc4;min-height:100vh;color:var(--marketing-ink);background:#f7fbf8;overflow:hidden}.marketing-header{position:relative;z-index:20;width:min(1380px,calc(100% - 40px));min-height:82px;margin:18px auto 0;padding:0 18px 0 14px;border:1px solid rgba(27,75,60,.1);border-radius:24px;background:hsla(0,0%,100%,.84);box-shadow:0 18px 50px rgba(28,69,56,.08);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);display:flex;align-items:center;justify-content:space-between;gap:24px}.marketing-brand{display:inline-flex;align-items:center;white-space:nowrap}.marketing-brand img{display:block;width:190px;height:auto}.marketing-header-actions,.marketing-header>nav{display:flex;align-items:center;gap:24px}.marketing-header>nav a{color:#657975;font-size:.76rem;font-weight:800;transition:color .18s ease}.marketing-header>nav a:hover{color:var(--marketing-green)}.marketing-header-actions{gap:10px}.marketing-login{gap:7px;color:#40635a;font-size:.72rem;font-weight:850}.marketing-button,.marketing-login{display:inline-flex;align-items:center}.marketing-button{min-height:52px;padding:0 19px;border:1px solid var(--marketing-green);border-radius:16px;color:#fff;background:var(--marketing-green);box-shadow:0 14px 30px rgba(23,104,78,.2);justify-content:center;gap:9px;font-size:.75rem;font-weight:900;transition:transform .18s ease,box-shadow .18s ease}.marketing-button:hover{transform:translateY(-2px);box-shadow:0 18px 34px rgba(23,104,78,.26)}.marketing-button.compact{min-height:44px;padding-inline:15px;border-radius:14px}.marketing-button.secondary{color:#244c42;border-color:#d7e5df;background:hsla(0,0%,100%,.8);box-shadow:none}.marketing-button.light{color:#19533f;border-color:#fff;background:#fff;box-shadow:0 16px 34px rgba(6,38,37,.18)}.marketing-hero{position:relative;width:min(1380px,calc(100% - 40px));min-height:690px;margin:0 auto;padding:86px 24px 76px;display:grid;grid-template-columns:minmax(0,.88fr) minmax(570px,1.12fr);align-items:center;grid-gap:clamp(30px,5vw,84px);gap:clamp(30px,5vw,84px)}.marketing-hero:before{content:"";position:absolute;z-index:0;width:580px;height:580px;right:-160px;top:-120px;border-radius:50%;background:radial-gradient(circle,rgba(71,169,119,.16),rgba(53,111,196,.08) 46%,transparent 70%)}.marketing-hero-copy,.marketing-product-stage{position:relative;z-index:1}.marketing-hero-copy{display:grid;justify-items:start}.marketing-eyebrow{margin-bottom:22px;padding:8px 12px;border:1px solid #d9e8e1;border-radius:99px;color:#3f6b5f;background:hsla(0,0%,100%,.72);display:inline-flex;align-items:center;gap:8px;font-size:.66rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.marketing-eyebrow i{width:7px;height:7px;border-radius:50%;background:#4fb47f;box-shadow:0 0 0 5px rgba(79,180,127,.12)}.marketing-hero h1{max-width:790px;font-size:clamp(3.6rem,6.3vw,6.6rem);line-height:.91;letter-spacing:-.075em}.marketing-hero h1 span{color:var(--marketing-green)}.marketing-hero-copy>p{max-width:630px;margin-top:26px;color:#637a75;font-size:clamp(1rem,1.5vw,1.18rem);line-height:1.7}.marketing-hero-actions{margin-top:32px;display:flex;flex-wrap:wrap;gap:10px}.marketing-trust-row{margin-top:28px;display:flex;flex-wrap:wrap;gap:18px;color:#668079;font-size:.68rem;font-weight:800}.marketing-trust-row span{display:inline-flex;align-items:center;gap:6px}.marketing-trust-row svg{color:#42a875}.marketing-product-stage{min-height:530px}.product-orbit{position:absolute;border-radius:50%;border:1px solid rgba(47,123,91,.13)}.orbit-one{width:520px;height:520px;top:10px;right:40px}.orbit-two{width:390px;height:390px;top:76px;right:104px;border-style:dashed}.product-phone{position:absolute;z-index:4;left:12px;top:38px;width:245px;height:455px;padding:10px;border:7px solid #173d3a;border-radius:34px;background:#eaf5ef;box-shadow:0 28px 60px rgba(25,64,60,.24);transform:rotate(-4deg);overflow:hidden}.product-phone>header{height:60px;padding:8px;border-radius:20px 20px 10px 10px;color:#fff;background:#216b53;display:flex;align-items:center;gap:9px}.product-phone>header>span{width:34px;height:34px;border-radius:50%;background:#fff;color:#1f674f;display:grid;place-items:center;font-size:.6rem;font-weight:950}.product-phone>header div,.product-phone>header small{display:grid}.product-phone>header strong{font-size:.67rem}.product-phone>header small{margin-top:2px;color:hsla(0,0%,100%,.74);font-size:.52rem}.phone-chat{height:320px;padding:15px 8px;display:flex;flex-direction:column;gap:9px;background-image:radial-gradient(rgba(36,90,69,.09) 1px,transparent 0);background-size:18px 18px}.phone-chat p{max-width:86%;padding:9px 10px;border-radius:12px;font-size:.59rem;line-height:1.45;box-shadow:0 4px 10px rgba(22,62,50,.07)}.chat-system{align-self:flex-start;border-radius:4px 12px 12px 12px!important;background:#fff}.chat-user{border-radius:12px 4px 12px 12px!important}.chat-user,.phone-chat>span{align-self:flex-end;background:#d5f2df}.phone-chat>span{padding:7px 8px;border-radius:9px;color:#23684f;display:inline-flex;align-items:center;gap:5px;font-size:.52rem;font-weight:850}.product-phone>footer{height:48px;padding:6px 8px 6px 12px;border-radius:18px;color:#899c96;background:#fff;display:flex;align-items:center;justify-content:space-between;font-size:.55rem}.product-phone>footer svg{width:29px;height:29px;padding:8px;border-radius:50%;color:#fff;background:#2d8664}.product-dashboard-card{position:absolute;z-index:3;right:0;top:82px;width:min(530px,78%);min-height:350px;padding:19px;border:1px solid hsla(0,0%,100%,.8);border-radius:24px;background:hsla(0,0%,100%,.9);box-shadow:0 30px 70px rgba(33,78,66,.17);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);transform:rotate(2deg)}.product-dashboard-card>header{display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;padding-bottom:17px;border-bottom:1px solid #e8eeeb}.product-dashboard-card>header>span{width:42px;height:42px;border-radius:13px;color:#fff;background:#1e624d;display:grid;place-items:center}.product-dashboard-card>header div{display:grid;grid-gap:3px;gap:3px}.product-dashboard-card>header small{color:#8a9b96;font-size:.57rem}.product-dashboard-card>header strong{font-size:.75rem}.product-dashboard-card>header b{padding:6px 9px;border-radius:99px;color:#2a7455;background:#dff2e7;font-size:.56rem}.dashboard-metrics{margin-top:18px;display:grid;grid-template-columns:repeat(3,1fr);grid-gap:8px;gap:8px}.dashboard-metrics article{min-height:105px;padding:13px;border-radius:16px;display:grid;align-content:center;grid-gap:5px;gap:5px}.dashboard-metrics article:first-child{background:#dcebff}.dashboard-metrics article:nth-child(2){background:#ffedbf}.dashboard-metrics article:nth-child(3){background:#d8f1e3}.dashboard-metrics small{color:#65736f;font-size:.53rem;font-weight:850;text-transform:uppercase}.dashboard-metrics strong{font-size:1.6rem;letter-spacing:-.05em}.dashboard-metrics span{color:#74817d;font-size:.52rem}.dashboard-list{margin-top:16px;display:grid}.dashboard-list>span{min-height:46px;padding:0 8px;border-bottom:1px solid #edf0ee;display:grid;grid-template-columns:8px 1fr auto;align-items:center;grid-gap:9px;gap:9px}.dashboard-list>span:last-child{border:0}.dashboard-list i{width:7px;height:7px;border-radius:50%}.priority-high{background:#e16d72}.priority-medium{background:#e7af43}.priority-low{background:#55a97c}.dashboard-list b{font-size:.62rem}.dashboard-list small{color:#92a09c;font-size:.52rem}.product-floating-card{position:absolute;z-index:7;min-height:68px;padding:11px 14px;border:1px solid hsla(0,0%,100%,.85);border-radius:18px;background:hsla(0,0%,100%,.92);box-shadow:0 18px 40px rgba(27,72,60,.15);display:flex;align-items:center;gap:10px}.product-floating-card>svg{width:38px;height:38px;padding:10px;border-radius:12px;color:#fff;background:linear-gradient(145deg,#3ca471,#3773db)}.product-floating-card span{display:grid;grid-gap:3px;gap:3px}.product-floating-card small{color:#81938d;font-size:.53rem}.product-floating-card strong{font-size:.65rem}.floating-map{right:30px;bottom:20px}.floating-response{left:150px;top:5px}.marketing-proof{width:min(1380px,calc(100% - 40px));margin:0 auto 110px;padding:20px 0;border-block:1px solid #dfeae5;display:grid;grid-template-columns:repeat(4,1fr)}.marketing-proof div{min-height:74px;padding:0 24px;border-right:1px solid #dfeae5;display:grid;align-content:center;grid-gap:4px;gap:4px}.marketing-proof div:last-child{border:0}.marketing-proof strong{font-size:1.08rem;letter-spacing:-.03em}.marketing-proof span{color:#71857f;font-size:.68rem}.marketing-proof .marketing-global-count{grid-template-columns:auto auto 1fr;align-items:center;align-content:center;gap:10px}.marketing-global-count>svg{width:18px;height:18px;padding:8px;box-sizing:content-box;border-radius:50%;color:#087c63;background:#dff8ef}.marketing-proof .marketing-global-count>strong{font-size:2rem;line-height:1;color:#0b694f}.marketing-global-count>span{display:grid;grid-gap:2px;gap:2px}.marketing-global-count b{color:#183f39;font-size:.72rem;line-height:1.15}.marketing-global-count small{color:#71857f;font-size:.61rem;line-height:1.2}.marketing-section{width:min(1280px,calc(100% - 40px));margin:0 auto 120px}.marketing-section-heading{max-width:760px;margin-bottom:44px;display:grid;grid-gap:14px;gap:14px}.marketing-final-cta>span,.marketing-section-heading>span{color:#31815f;font-size:.68rem;font-weight:950;letter-spacing:.11em;text-transform:uppercase}.marketing-final-cta h2,.marketing-map-cta h2,.marketing-section-heading h2,.process-visual h2{font-size:clamp(2.5rem,5vw,4.7rem);line-height:1;letter-spacing:-.06em}.marketing-final-cta p,.marketing-map-cta p,.marketing-section-heading p,.process-visual>p{color:#6d817b;line-height:1.7}.solution-grid{display:grid;grid-template-columns:repeat(2,1fr);grid-gap:14px;gap:14px}.solution-card{min-height:250px;padding:28px;border:1px solid #dfe9e4;border-radius:26px;background:#fff;display:grid;grid-template-columns:54px 1fr auto;align-items:start;grid-gap:20px;gap:20px;transition:transform .2s ease,box-shadow .2s ease}.solution-card:hover{transform:translateY(-4px);box-shadow:0 22px 50px rgba(28,72,59,.09)}.solution-card>span{width:54px;height:54px;border-radius:17px;display:grid;place-items:center}.solution-card>span svg{width:23px;height:23px}.solution-card>div{align-self:center;display:grid;grid-gap:10px;gap:10px}.solution-card small{color:#92a39e;font-size:.6rem;font-weight:900}.solution-card h3{font-size:1.35rem;letter-spacing:-.035em}.solution-card p{max-width:50ch;color:#71837e;font-size:.8rem;line-height:1.65}.solution-card>svg{color:#789089}.solution-1>span{background:#dff3e7;color:#237452}.solution-2>span{background:#dfebff;color:#3568b7}.solution-3>span{background:#fff0ca;color:#8f661d}.solution-4>span{background:#e8e4ff;color:#6556a9}.process-section{min-height:610px;padding:clamp(28px,5vw,70px);border-radius:34px;color:#fff;background:radial-gradient(circle at 12% 10%,rgba(109,226,165,.19),transparent 28%),linear-gradient(135deg,#155e49,#246b68 52%,#315e9e);display:grid;grid-template-columns:minmax(0,.85fr) minmax(480px,1.15fr);align-items:center;grid-gap:74px;gap:74px;box-shadow:0 34px 80px rgba(24,77,70,.2)}.process-visual{display:grid;justify-items:start;grid-gap:20px;gap:20px}.process-kicker{padding:8px 11px;border:1px solid hsla(0,0%,100%,.18);border-radius:99px;background:hsla(0,0%,100%,.08);display:inline-flex;align-items:center;gap:7px;font-size:.62rem;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.process-visual>p{color:hsla(0,0%,100%,.75)}.process-signal-card{margin-top:14px;padding:14px 16px;border:1px solid hsla(0,0%,100%,.16);border-radius:18px;background:rgba(7,44,45,.2);display:flex;align-items:center;gap:12px}.process-signal-card>svg{width:42px;height:42px;padding:11px;border-radius:13px;background:hsla(0,0%,100%,.12)}.process-signal-card span{display:grid;grid-gap:4px;gap:4px}.process-signal-card small{color:hsla(0,0%,100%,.62);font-size:.58rem}.process-signal-card strong{font-size:.7rem}.process-steps{display:grid;grid-gap:12px;gap:12px}.process-steps article{min-height:132px;padding:22px;border:1px solid hsla(0,0%,100%,.14);border-radius:22px;background:hsla(0,0%,100%,.08);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);display:grid;grid-template-columns:48px 1fr 34px;align-items:center;grid-gap:16px;gap:16px}.process-steps article>span{width:48px;height:48px;border-radius:15px;background:hsla(0,0%,100%,.12);display:grid;place-items:center;font-size:.7rem;font-weight:950}.process-steps article>div{display:grid;grid-gap:6px;gap:6px}.process-steps h3{font-size:1rem}.process-steps p{color:hsla(0,0%,100%,.69);font-size:.73rem;line-height:1.55}.process-steps article>svg{width:30px;height:30px;padding:8px;border-radius:50%;color:#1e6d50;background:#d9f3e4}.marketing-map-cta{width:min(1280px,calc(100% - 40px));min-height:550px;margin:0 auto 120px;padding:clamp(32px,5vw,70px);border-radius:34px;color:#fff;background:linear-gradient(125deg,#285ea8,#3779ce 48%,#299079);display:grid;grid-template-columns:minmax(0,.88fr) minmax(460px,1.12fr);align-items:center;grid-gap:60px;gap:60px;overflow:hidden}.marketing-map-cta>div:first-child{position:relative;z-index:2;display:grid;justify-items:start;grid-gap:20px;gap:20px}.marketing-map-cta>div:first-child>span{display:inline-flex;align-items:center;gap:8px;font-size:.68rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.marketing-map-cta p{color:hsla(0,0%,100%,.78)}.mini-map{position:relative;min-height:410px;border:1px solid hsla(0,0%,100%,.18);border-radius:30px;background-color:rgba(10,62,88,.24);background-image:linear-gradient(hsla(0,0%,100%,.08) 1px,transparent 0),linear-gradient(90deg,hsla(0,0%,100%,.08) 1px,transparent 0);background-size:44px 44px;overflow:hidden}.mini-map:after{content:"";position:absolute;width:360px;height:360px;right:-100px;top:-100px;border:1px solid hsla(0,0%,100%,.2);border-radius:50%}.mini-route{position:absolute;height:120%;width:2px;background:hsla(0,0%,100%,.25);transform:rotate(48deg)}.route-a{left:48%;top:-10%}.route-b{left:62%;top:-10%;transform:rotate(-55deg)}.mini-pin{position:absolute;width:45px;height:45px;border-radius:50% 50% 50% 8px;color:#2b6eaa;background:#fff;display:grid;place-items:center;transform:rotate(-45deg);box-shadow:0 12px 28px rgba(12,49,68,.25)}.mini-pin svg{transform:rotate(45deg)}.pin-a{left:23%;top:25%}.pin-b{right:23%;top:38%}.pin-c{left:48%;bottom:18%}.mini-map article{position:absolute;z-index:3;left:24px;bottom:22px;padding:13px 16px;border:1px solid hsla(0,0%,100%,.2);border-radius:18px;background:rgba(9,45,64,.7);display:flex;align-items:center;gap:11px;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.mini-map article>svg{width:38px;height:38px;padding:10px;border-radius:12px;background:hsla(0,0%,100%,.12)}.mini-map article span{display:grid;grid-gap:3px;gap:3px}.mini-map article small{color:hsla(0,0%,100%,.63);font-size:.56rem}.mini-map article strong{font-size:.68rem}.marketing-final-cta{width:min(980px,calc(100% - 40px));margin:0 auto 120px;text-align:center;display:grid;justify-items:center;grid-gap:18px;gap:18px}.marketing-final-cta p{max-width:680px}.marketing-final-cta>div{margin-top:8px;display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:18px}.marketing-final-cta>div>a:last-child{color:#38685b;font-size:.74rem;font-weight:900}.marketing-footer{width:min(1380px,calc(100% - 40px));min-height:130px;margin:0 auto;padding:28px 8px;border-top:1px solid #dce7e2;display:grid;grid-template-columns:auto 1fr auto;align-items:center;grid-gap:28px;gap:28px}.marketing-footer p{color:#7a8d87;font-size:.7rem}.marketing-footer nav{display:flex;gap:20px}.marketing-footer nav a{color:#607871;font-size:.68rem;font-weight:800}.marketing-footer,.marketing-header,.marketing-hero,.marketing-map-cta,.marketing-proof,.marketing-section{width:min(var(--public-shell-max),calc(100% - 36px))}@media(max-width:1180px){.marketing-header>nav{display:none}.marketing-hero{grid-template-columns:1fr;min-height:0;padding-top:70px}.marketing-hero-copy{max-width:820px}.marketing-product-stage{width:min(760px,100%);margin:0 auto}.marketing-proof{grid-template-columns:repeat(2,1fr)}.marketing-proof div:nth-child(2){border-right:0}.marketing-map-cta,.process-section{grid-template-columns:1fr}.process-section{gap:38px}.marketing-map-cta{gap:36px}.mini-map{width:min(680px,100%)}}@media(max-width:760px){.marketing-header{width:calc(100% - 24px);min-height:68px;margin-top:12px;padding:0 10px}.marketing-button.compact svg,.marketing-header-actions .marketing-login{display:none}.marketing-button.compact{min-height:40px;padding:0 12px;font-size:.65rem}.marketing-brand img{width:150px}.marketing-hero{width:calc(100% - 24px);padding:58px 4px 56px}.marketing-hero h1{font-size:clamp(3.25rem,16vw,5rem)}.marketing-hero-actions,.marketing-hero-actions .marketing-button{width:100%}.marketing-trust-row{display:grid;grid-gap:10px;gap:10px}.marketing-product-stage{min-height:480px;margin-top:20px}.product-phone{left:0;top:36px;width:205px;height:400px}.phone-chat{height:267px}.product-dashboard-card{right:-105px;top:88px;width:390px;min-height:310px;padding:14px}.dashboard-metrics article{min-height:86px;padding:9px}.dashboard-metrics strong{font-size:1.2rem}.floating-response{display:none}.floating-map{right:0;bottom:0}.marketing-proof{width:calc(100% - 24px);margin-bottom:86px;grid-template-columns:1fr}.marketing-proof div{border-right:0;border-bottom:1px solid #dfeae5}.marketing-proof div:last-child{border:0}.marketing-section{width:calc(100% - 24px);margin-bottom:86px}.solution-grid{grid-template-columns:1fr}.solution-card{min-height:220px;padding:22px;grid-template-columns:48px 1fr}.solution-card>span{width:48px;height:48px}.solution-card>svg{display:none}.process-section{padding:28px 20px;border-radius:26px}.process-steps article{padding:17px;grid-template-columns:42px 1fr}.process-steps article>span{width:42px;height:42px}.process-steps article>svg{display:none}.marketing-map-cta{width:calc(100% - 24px);padding:34px 22px;border-radius:26px;grid-template-columns:1fr}.mini-map{min-height:330px}.marketing-map-cta .marketing-button{width:100%}.marketing-final-cta{width:calc(100% - 28px);margin-bottom:86px}.marketing-final-cta .marketing-button{width:100%}.marketing-footer{width:calc(100% - 24px);grid-template-columns:1fr;justify-items:start}.marketing-footer nav{display:grid;grid-gap:10px;gap:10px}}.admin-auth-loading,.module-loading{min-height:55vh;display:grid;place-content:center;justify-items:center;grid-gap:14px;gap:14px;color:#49645c}.admin-auth-loading .site-loading-spinner,.inline-loading .site-loading-spinner,.module-loading .site-loading-spinner{width:28px;height:28px}.module-error-state{min-height:360px;padding:40px;display:grid;place-content:center;justify-items:center;text-align:center;grid-gap:12px;gap:12px;color:#5f716c}.module-error-state>svg{width:42px;height:42px;color:#b24d4d}.module-error-state h1,.module-error-state h2{color:#173e35}.module-error-state p{max-width:520px}.module-error-state button,.settings-action-link{min-height:40px;padding:0 15px;border:1px solid #cbdcd5;border-radius:11px;background:#fff;color:#235f4d;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:.72rem;font-weight:850}.inline-loading{min-height:120px;display:flex;align-items:center;justify-content:center;gap:10px;color:#60756e;font-size:.76rem}.admin-login-help{margin-top:18px;color:#73877f;font-size:.7rem;line-height:1.5;text-align:center}.admin-account-modal dl{display:grid;grid-gap:10px;gap:10px}.admin-account-modal dl>div{padding:12px 14px;border:1px solid #e1ebe6;border-radius:12px;display:grid;grid-gap:3px;gap:3px}.admin-account-modal dt{color:#81918c;font-size:.62rem}.admin-account-modal dd{margin:0;color:#294d43;font-size:.78rem;font-weight:800}.module-warning{color:#9c651d}.module-warning i{background:#e7a33c}.detail-status-current{margin:7px 0 15px}.detail-status-current .admin-status{display:inline-flex}.map-control-button:disabled{cursor:wait;opacity:.7}.is-spinning{animation:operational-spin .8s linear infinite}@keyframes operational-spin{to{transform:rotate(1turn)}}.admin-profile{transition:border-color .18s ease,background .18s ease,box-shadow .18s ease}.admin-profile.ativo,.admin-profile:hover{border-color:#c8d9d1;background:#f8fbf9;box-shadow:0 5px 16px rgba(35,76,60,.08)}.admin-profile>svg{transition:transform .18s ease}.admin-profile.ativo>svg{transform:rotate(180deg)}.admin-account-popover-layer{position:fixed;z-index:200;inset:0;background:transparent}.admin-account-popover-layer .admin-account-modal{position:absolute;top:62px;right:18px;width:min(350px,calc(100vw - 24px));padding:20px;border-color:#dce6e1;border-radius:18px;box-shadow:0 18px 48px rgba(18,42,32,.18);gap:17px;animation:admin-account-popover-in .2s cubic-bezier(.2,.8,.25,1) both;transform-origin:calc(100% - 38px) top}.admin-account-popover-layer .admin-account-modal:before{content:"";position:absolute;top:-7px;right:35px;width:13px;height:13px;border-top:1px solid #dce6e1;border-left:1px solid #dce6e1;background:#fff;transform:rotate(45deg)}.admin-account-modal>header{position:relative;align-items:center;justify-content:flex-start;padding-right:42px}.admin-account-avatar{width:54px;height:54px;flex:0 0 54px;border-radius:50%;background:#dfece5;color:#28694b;display:grid;place-items:center;font-size:.84rem;font-weight:900;letter-spacing:.03em}.admin-account-modal>header>div{display:grid;grid-gap:3px;gap:3px}.admin-account-modal h2{margin:0;font-size:1.05rem}.admin-account-modal>header p{margin:0;color:#72827a;font-size:.66rem}.admin-account-modal>header .admin-account-close{position:absolute;right:0;top:0;width:34px;height:34px;border-radius:50%;background:#f3f6f4}.admin-account-modal dl{gap:0}.admin-account-modal dl>div{padding:11px 0;border:0;border-bottom:1px solid #e8ece9;border-radius:0;gap:4px}.admin-account-modal dl>div:last-child{border-bottom:0}.admin-account-modal dt{font-size:.58rem;text-transform:uppercase;letter-spacing:.06em;font-weight:850}.admin-account-modal dd{font-size:.76rem;overflow-wrap:anywhere}.admin-account-modal footer{padding-top:0}.admin-account-modal footer .danger{width:100%;min-height:40px;border:0;border-radius:11px;background:#a9434b;color:#fff}.admin-account-modal footer .danger:hover{background:#923840}.account-signout-modal{width:min(430px,100%)}@keyframes admin-account-popover-in{0%{opacity:0;transform:translateY(-7px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}@media(max-width:560px){.admin-account-popover-layer .admin-account-modal{top:58px;right:8px;width:calc(100vw - 16px)}.admin-account-popover-layer .admin-account-modal:before{right:23px}}.city-public-page{--city-primary:#176b50;--city-secondary:#0c4c73;min-height:100vh;color:#18332a;background:#f5f8f5;overflow:hidden}.city-public-header{position:relative;z-index:10;width:min(1200px,calc(100% - 40px));min-height:76px;margin:18px auto 0;padding:10px 12px 10px 15px;border:1px solid rgba(220,231,225,.9);border-radius:20px;background:hsla(0,0%,100%,.88);box-shadow:0 12px 38px rgba(24,65,50,.07);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);display:flex;align-items:center;gap:26px}.city-public-brand{min-width:0;display:flex;align-items:center;gap:10px}.city-public-brand>img{width:42px;height:42px;object-fit:contain;border-radius:13px}.city-public-brand>span:last-child{display:grid;grid-gap:2px;gap:2px}.city-public-brand strong{font-size:.76rem}.city-public-brand small{max-width:260px;color:#718078;font-size:.59rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.city-public-header nav{margin-left:auto;display:flex;align-items:center;gap:24px}.city-public-header nav a{color:#53645d;font-size:.67rem;font-weight:800}.city-header-action{min-height:43px;padding:0 15px;border-radius:13px;background:var(--city-primary);color:#fff;display:flex;align-items:center;gap:8px;font-size:.65rem;font-weight:900;box-shadow:0 10px 24px color-mix(in srgb,var(--city-primary) 24%,transparent)}.city-public-hero{position:relative;width:min(1200px,calc(100% - 40px));min-height:650px;margin:0 auto;padding:72px 0 68px;display:grid;grid-template-columns:minmax(0,1.08fr) minmax(380px,.72fr);align-items:center;grid-gap:70px;gap:70px}.city-public-hero:before{left:-22vw;top:-250px;width:850px;height:850px;background:radial-gradient(circle,color-mix(in srgb,var(--city-primary) 16%,transparent),transparent 66%)}.city-public-hero:after,.city-public-hero:before{content:"";position:absolute;z-index:0;border-radius:50%}.city-public-hero:after{right:-260px;top:65px;width:560px;height:560px;border:1px solid color-mix(in srgb,var(--city-secondary) 15%,transparent);box-shadow:inset 0 0 0 55px hsla(0,0%,100%,.25),inset 0 0 0 56px color-mix(in srgb,var(--city-secondary) 8%,transparent)}.city-consult-card,.city-hero-copy{position:relative;z-index:1}.city-hero-copy{display:grid;justify-items:start}.city-eyebrow{margin-bottom:18px;padding:7px 10px;border:1px solid color-mix(in srgb,var(--city-primary) 20%,transparent);border-radius:99px;background:#fff;color:var(--city-primary);font-size:.61rem;font-weight:950;letter-spacing:.1em}.city-hero-copy h1{max-width:760px;font-size:clamp(3.4rem,6.4vw,6.7rem);line-height:.89;letter-spacing:-.065em}.city-hero-copy h1 em{color:var(--city-primary);font-style:normal}.city-hero-copy>p{max-width:630px;margin-top:24px;color:#63736c;font-size:clamp(.9rem,1.25vw,1.04rem);line-height:1.7}.city-hero-actions{margin-top:30px;display:flex;flex-wrap:wrap;gap:10px}.city-primary-action,.city-secondary-action{min-height:52px;padding:0 18px;border-radius:14px;display:flex;align-items:center;justify-content:center;gap:9px;font-size:.71rem;font-weight:900}.city-primary-action{background:var(--city-primary);color:#fff;box-shadow:0 16px 34px color-mix(in srgb,var(--city-primary) 24%,transparent)}.city-primary-action svg:last-child{margin-left:6px}.city-secondary-action{border:1px solid #d6e1db;background:#fff;color:#315a4a}.city-trust-row{margin-top:28px;display:flex;flex-wrap:wrap;gap:18px}.city-trust-row span{color:#5e7068;display:flex;align-items:center;gap:7px;font-size:.64rem;font-weight:800}.city-trust-row svg{color:var(--city-primary)}.city-consult-card{padding:28px;border:1px solid hsla(0,0%,100%,.92);border-radius:26px;background:hsla(0,0%,100%,.9);box-shadow:0 30px 80px rgba(25,67,52,.15);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);display:grid;grid-gap:20px;gap:20px}.city-card-icon{width:48px;height:48px;border-radius:15px;background:color-mix(in srgb,var(--city-primary) 12%,#fff);color:var(--city-primary);display:grid;place-items:center}.city-card-icon svg{width:21px;height:21px}.city-consult-card>div{display:grid;grid-gap:6px;gap:6px}.city-consult-card>div small{color:var(--city-primary);font-size:.57rem;font-weight:950;letter-spacing:.1em}.city-consult-card h2{font-size:1.45rem;letter-spacing:-.035em}.city-consult-card>div p{color:#718078;font-size:.69rem;line-height:1.55}.city-consult-card form{display:grid;grid-gap:12px;gap:12px}.city-consult-card label{display:grid;grid-gap:7px;gap:7px;color:#465a51;font-size:.65rem;font-weight:900}.city-consult-card input{width:100%;height:48px;padding:0 13px;border:1px solid #d9e2dd;border-radius:12px;background:#fbfcfb;outline:0}.city-consult-card input:focus{border-color:var(--city-primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--city-primary) 10%,transparent)}.city-consult-card form>button{height:49px;border:0;border-radius:13px;background:linear-gradient(120deg,var(--city-primary),var(--city-secondary));color:#fff;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.69rem;font-weight:900;cursor:pointer}.city-consult-card form>button:disabled{opacity:.65}.city-form-error{padding:10px;border-radius:10px;background:#fff0f1;color:#a33f4c;font-size:.63rem}.city-first-steps{padding:92px max(20px,calc((100vw - 1200px)/2));background:#fff}.city-first-steps>header{max-width:720px;display:grid;grid-gap:10px;gap:10px}.city-first-steps>header span{color:var(--city-primary);font-size:.62rem;font-weight:950;letter-spacing:.1em}.city-first-steps h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.02;letter-spacing:-.055em}.city-first-steps>div{margin-top:42px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:14px;gap:14px}.city-first-steps article{min-height:220px;padding:25px;border:1px solid #e1e8e4;border-radius:21px;background:#f8faf8;display:grid;align-content:start;grid-gap:12px;gap:12px}.city-first-steps article b{width:38px;height:38px;border-radius:12px;background:color-mix(in srgb,var(--city-primary) 11%,#fff);color:var(--city-primary);display:grid;place-items:center;font-size:.65rem}.city-first-steps article strong{margin-top:12px;font-size:1rem}.city-first-steps article p{color:#6d7b75;font-size:.74rem;line-height:1.6}@media(max-width:900px){.city-public-header nav{display:none}.city-public-hero{grid-template-columns:1fr;gap:45px}.city-hero-copy h1{max-width:720px}.city-consult-card{width:min(600px,100%)}.city-first-steps>div{grid-template-columns:1fr}}@media(max-width:620px){.city-public-header{width:calc(100% - 20px);margin-top:10px}.city-header-action span,.city-public-brand small{display:none}.city-header-action{margin-left:auto;width:43px;padding:0}.city-public-hero{width:calc(100% - 28px);padding:62px 0}.city-hero-copy h1{font-size:clamp(3rem,16vw,4.7rem)}.city-hero-actions,.city-primary-action,.city-secondary-action{width:100%}.city-consult-card{padding:22px}.city-first-steps{padding-top:68px;padding-bottom:68px}}.city-manifestations{padding:100px max(20px,calc((100vw - 1200px)/2));background:#ecf3ef}.city-manifestations>header{max-width:680px;display:grid;grid-gap:10px;gap:10px}.city-commitment-copy>span,.city-final-call>div>span,.city-manifestations>header>span{color:var(--city-primary);font-size:.61rem;font-weight:950;letter-spacing:.1em}.city-commitment h2,.city-manifestations h2{font-size:clamp(2.15rem,4vw,4rem);line-height:1;letter-spacing:-.055em}.city-manifestations>header p{max-width:580px;color:#66766f;font-size:.79rem;line-height:1.65}.city-manifestations>div{margin-top:42px;display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:13px;gap:13px}.city-manifestations article{min-height:190px;padding:22px;border:1px solid rgba(214,228,220,.9);border-radius:20px;background:hsla(0,0%,100%,.76);display:grid;align-content:start;grid-gap:20px;gap:20px}.city-manifestations article:first-child,.city-manifestations article:nth-child(2){grid-column:span 3}.city-manifestations article:nth-child(n+3){grid-column:span 2}.city-manifestations article>svg{width:38px;height:38px;padding:10px;border-radius:12px;background:color-mix(in srgb,var(--city-primary) 11%,#fff);color:var(--city-primary)}.city-manifestations article>span{display:grid;grid-gap:7px;gap:7px}.city-manifestations article strong{font-size:.9rem}.city-manifestations article p{color:#6c7a74;font-size:.7rem;line-height:1.55}.city-commitment{padding:110px max(20px,calc((100vw - 1200px)/2));background:#fff;display:grid;grid-template-columns:minmax(0,1fr) minmax(340px,.68fr);align-items:center;grid-gap:80px;gap:80px}.city-commitment-copy{display:grid;justify-items:start;grid-gap:13px;gap:13px}.city-commitment-copy>p{max-width:650px;color:#67766f;font-size:.82rem;line-height:1.65}.city-commitment ul{width:100%;margin-top:22px;display:grid;grid-gap:10px;gap:10px}.city-commitment li{padding:15px;border:1px solid #e2e9e5;border-radius:15px;background:#fafbfa;display:grid;grid-template-columns:36px minmax(0,1fr);align-items:center;grid-gap:12px;gap:12px}.city-commitment li>svg{width:36px;height:36px;padding:9px;border-radius:11px;background:#e8f3ed;color:var(--city-primary)}.city-commitment li>span{display:grid;grid-gap:3px;gap:3px}.city-commitment li strong{font-size:.72rem}.city-commitment li small{color:#74817b;font-size:.64rem;line-height:1.45}.city-commitment>aside{min-height:390px;padding:38px;border-radius:28px;background:linear-gradient(145deg,var(--city-primary),var(--city-secondary));color:#fff;display:grid;align-content:end;grid-gap:17px;gap:17px;box-shadow:0 28px 70px color-mix(in srgb,var(--city-primary) 22%,transparent)}.city-commitment>aside>span{font-size:.58rem;font-weight:950;letter-spacing:.1em;opacity:.72}.city-commitment blockquote{font-size:clamp(1.35rem,2.4vw,2rem);line-height:1.25;letter-spacing:-.035em}.city-commitment>aside p{font-size:.72rem;font-weight:900}.city-commitment>aside small{padding-top:14px;border-top:1px solid hsla(0,0%,100%,.2);font-size:.61rem;line-height:1.5;opacity:.75}.city-final-call{width:min(1200px,calc(100% - 40px));margin:0 auto 90px;padding:56px;border-radius:28px;background:#143d32;color:#fff;display:flex;align-items:center;justify-content:space-between;gap:40px;box-shadow:0 30px 70px rgba(19,60,48,.18)}.city-final-call>div{display:grid;grid-gap:8px;gap:8px}.city-final-call>div>span{color:#93c9ae}.city-final-call h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1;letter-spacing:-.05em}.city-final-call p{color:hsla(0,0%,100%,.7);font-size:.75rem}.city-final-call>a{flex:0 0 auto;min-height:52px;padding:0 18px;border-radius:14px;background:#fff;color:#174b3a;display:flex;align-items:center;gap:9px;font-size:.69rem;font-weight:900}.city-final-call>a svg:last-child{margin-left:7px}.city-public-footer{padding:45px max(20px,calc((100vw - 1200px)/2)) 26px;border-top:1px solid #dfe7e2;background:#f4f7f5;display:grid;grid-template-columns:1fr auto;grid-gap:30px;gap:30px}.city-footer-brand{display:flex;align-items:center;gap:11px}.city-footer-brand>img,.city-footer-brand>span{width:42px;height:42px;object-fit:contain;border-radius:13px}.city-footer-brand>span{background:linear-gradient(145deg,var(--city-primary),var(--city-secondary));color:#fff;display:grid;place-items:center;font-weight:950}.city-footer-brand>div{display:grid;grid-gap:3px;gap:3px}.city-footer-brand strong{font-size:.75rem}.city-footer-brand small{color:#75827c;font-size:.61rem}.city-footer-contact{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:10px}.city-footer-contact>span{min-width:190px;padding:12px 14px;border:1px solid #dfe7e2;border-radius:12px;background:#fff;display:grid;grid-gap:3px;gap:3px}.city-footer-contact small{color:#7e8a84;font-size:.56rem}.city-footer-contact strong{font-size:.67rem}.city-footer-links{display:flex;align-items:center;justify-content:flex-end;gap:18px}.city-footer-links a{color:#50665c;font-size:.63rem;font-weight:850}.city-public-footer>p{grid-column:1/-1;padding-top:18px;border-top:1px solid #dde5e0;color:#819088;font-size:.58rem}@media(max-width:900px){.city-manifestations article,.city-manifestations article:nth-child(n){grid-column:span 3}.city-commitment{grid-template-columns:1fr;gap:42px}.city-final-call{align-items:flex-start;flex-direction:column}.city-public-footer{grid-template-columns:1fr}.city-footer-links{justify-content:flex-start}}@media(max-width:620px){.city-header-action{font-size:0}.city-commitment,.city-manifestations{padding-top:68px;padding-bottom:68px}.city-manifestations>div{grid-template-columns:1fr}.city-manifestations article,.city-manifestations article:nth-child(n){grid-column:auto}.city-commitment>aside{min-height:330px;padding:27px}.city-final-call{width:calc(100% - 24px);margin-bottom:64px;padding:30px 24px}.city-final-call>a{width:100%;justify-content:center}.city-footer-links{align-items:flex-start;flex-direction:column}}.city-public-header{min-height:82px;padding:11px 13px 11px 14px;border-color:hsla(0,0%,100%,.2);background:linear-gradient(118deg,#113d32 0,var(--city-primary) 52%,var(--city-secondary) 100%);box-shadow:0 18px 44px color-mix(in srgb,var(--city-primary) 24%,transparent);overflow:hidden}.city-public-header:before{content:"";position:absolute;inset:0;background:radial-gradient(circle at 24% -80%,hsla(0,0%,100%,.24),transparent 42%),linear-gradient(90deg,transparent 0 64%,hsla(0,0%,100%,.04));pointer-events:none}.city-public-header:after{content:"";position:absolute;right:-28px;top:-62px;width:180px;height:180px;border:1px solid hsla(0,0%,100%,.1);border-radius:50%;box-shadow:0 0 0 24px hsla(0,0%,100%,.035);pointer-events:none}.city-public-header>*{position:relative;z-index:1}.city-public-header .city-public-brand{padding-right:24px}.city-public-header .city-public-brand>img{width:48px;height:48px;border:1px solid hsla(0,0%,100%,.25);background:hsla(0,0%,100%,.14);color:#fff;box-shadow:inset 0 1px hsla(0,0%,100%,.18)}.city-public-header .city-public-brand strong{color:#fff;font-size:.79rem;letter-spacing:-.015em}.city-public-header .city-public-brand small{color:hsla(0,0%,100%,.66)}.city-public-header nav{padding:5px;border:1px solid hsla(0,0%,100%,.1);border-radius:13px;background:rgba(8,43,36,.18);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);gap:3px}.city-public-header nav a{min-height:35px;padding:0 13px;border-radius:9px;color:hsla(0,0%,100%,.78);display:flex;align-items:center;transition:background .18s ease,color .18s ease}.city-public-header nav a:hover{background:hsla(0,0%,100%,.13);color:#fff}.city-public-header .city-header-action{min-height:47px;padding:0 17px;border:1px solid hsla(0,0%,100%,.7);background:#fff;color:#17543f;box-shadow:0 12px 28px rgba(8,35,29,.22);transition:transform .18s ease,box-shadow .18s ease}.city-public-header .city-header-action:hover{transform:translateY(-2px);box-shadow:0 17px 34px rgba(8,35,29,.28)}@media(max-width:900px){.city-public-header .city-public-brand{padding-right:0}.city-public-header nav{display:none}}@media(max-width:620px){.city-public-header{min-height:70px;padding:8px 9px}.city-public-header .city-public-brand>img{width:42px;height:42px}.city-public-header .city-header-action{width:44px;min-height:44px;padding:0}.city-public-header .city-header-action svg{width:17px;height:17px}}.city-manifestations{position:relative;background:linear-gradient(145deg,#edf6f1,#f3f5ee 52%,#edf3f7)}.city-manifestations:before{content:"";position:absolute;right:-120px;top:-180px;width:430px;height:430px;border-radius:50%;background:radial-gradient(circle,rgba(50,137,96,.13),transparent 68%);pointer-events:none}.city-manifestations>div,.city-manifestations>header{position:relative;z-index:1}.city-manifestations>header>span{width:max-content;padding:7px 10px;border-radius:99px;background:#dceee4;color:#226c4e}.city-manifestations article{position:relative;overflow:hidden;border-width:1px;box-shadow:0 12px 30px rgba(36,67,54,.06);transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.city-manifestations article:before{content:"";position:absolute;inset:0 auto 0 0;width:5px;background:var(--category-color)}.city-manifestations article:after{content:"";position:absolute;right:-62px;bottom:-82px;width:180px;height:180px;border-radius:50%;background:var(--category-orb);pointer-events:none}.city-manifestations article>*{position:relative;z-index:1}.city-manifestations article:hover{transform:translateY(-5px);border-color:color-mix(in srgb,var(--category-color) 30%,#fff);box-shadow:0 20px 42px color-mix(in srgb,var(--category-color) 13%,transparent)}.city-manifestations article>svg{width:44px;height:44px;padding:11px;border-radius:14px;background:var(--category-icon-bg);color:var(--category-color);box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--category-color) 12%,transparent)}.city-manifestations article strong{color:var(--category-text);font-size:.94rem}.city-manifestations article:first-child{--category-color:#27815d;--category-text:#185a42;--category-icon-bg:#d8eee3;--category-orb:rgba(48,154,109,.12);border-color:#cfe5da;background:linear-gradient(145deg,#f7fcf9,#e9f6ef)}.city-manifestations article:nth-child(2){--category-color:#b97824;--category-text:#7b4c14;--category-icon-bg:#f8e9cd;--category-orb:rgba(221,156,66,.14);border-color:#ecddc5;background:linear-gradient(145deg,#fffdf8,#faf1df)}.city-manifestations article:nth-child(3){--category-color:#b34f59;--category-text:#7f3038;--category-icon-bg:#f6dde0;--category-orb:rgba(197,80,92,.13);border-color:#ead2d5;background:linear-gradient(145deg,snow,#f9e9eb)}.city-manifestations article:nth-child(4){--category-color:#3679aa;--category-text:#275b81;--category-icon-bg:#dcebf5;--category-orb:rgba(57,128,177,.13);border-color:#d2e1eb;background:linear-gradient(145deg,#f9fcff,#e9f3f9)}.city-manifestations article:nth-child(5){--category-color:#775ca5;--category-text:#57427b;--category-icon-bg:#e9e1f4;--category-orb:rgba(123,91,170,.14);border-color:#dfd6eb;background:linear-gradient(145deg,#fdfbff,#f1ebf8)}@media(max-width:620px){.city-manifestations article{min-height:170px}.city-manifestations article:hover{transform:none}}.protocol-status-menu>button.status-option.bloqueado{background:#f7f7f6;color:#7d8380;opacity:.72}.protocol-status-menu>button.status-option.bloqueado>svg{background:#eceeec;color:#7d8380}.protocol-status-menu>button.status-option.bloqueado small:after{content:" · indisponível agora";font-weight:750}.status-rule-modal .status-rule-warning{padding:14px;border:1px solid #eadbb3;border-radius:13px;background:#fff9e9;color:#6f561d;display:flex;align-items:flex-start;gap:10px;line-height:1.5}.status-rule-modal .status-rule-warning svg{flex:0 0 auto;margin-top:2px}.offline-map-pin-button>img{display:block;width:76px;height:90px;transition:transform .16s ease;transform-origin:50% 88%}.offline-map-pin-button:focus-visible>img,.offline-map-pin-button:hover>img{transform:scale(1.12)}.admin-map-legend{position:absolute;z-index:6;right:16px;top:16px;width:min(430px,calc(100% - 380px));padding:10px 12px;border:1px solid hsla(0,0%,100%,.84);border-radius:16px;background:hsla(0,0%,100%,.94);box-shadow:0 14px 35px rgba(29,54,46,.14);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);display:grid;grid-gap:7px;gap:7px}.admin-map-legend>strong{color:#68736e;font-size:.55rem;font-weight:900;letter-spacing:.07em;text-transform:uppercase}.admin-map-legend>div{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:6px 8px;gap:6px 8px}.admin-map-legend>div>span{min-width:0;display:flex;align-items:center;gap:5px;color:#46504b}.admin-map-legend img{width:27px;height:32px;flex:0 0 auto;object-fit:contain;object-position:center}.admin-map-legend small{min-width:0;font-size:.54rem;font-weight:780;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-map-legend>div>span>b{width:19px;height:19px;flex:0 0 19px;border-radius:50%;background:#dfe8e3;color:#344b40;display:grid;place-items:center;font-size:.56rem;font-weight:900;line-height:1}@media(max-width:900px){.admin-map-legend{left:12px;right:12px;top:auto;bottom:28px;width:auto}.admin-map-legend>div{display:flex;overflow-x:auto}.admin-map-legend>div>span{flex:0 0 auto}.admin-map-overlay{max-width:calc(100% - 32px)}}.admin-map-card>.admin-map-legend{position:static;width:auto;margin-top:10px;padding:10px 14px;border-color:#e4e7e4;border-radius:14px;background:#f7f9f8;box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:16px}.admin-map-card>.admin-map-legend>div{grid-template-columns:repeat(8,minmax(0,1fr));gap:8px}@media(max-width:1100px){.admin-map-card>.admin-map-legend{grid-template-columns:1fr;gap:8px}.admin-map-card>.admin-map-legend>div{display:flex;overflow-x:auto}.admin-map-card>.admin-map-legend>div>span{flex:0 0 auto}}.admin-map-overlay.has-selection{width:min(430px,calc(100% - 32px));grid-template-columns:minmax(0,1fr) auto 24px;align-items:center;gap:10px;pointer-events:auto}.admin-map-overlay.has-selection>div{grid-column:1;grid-row:1;min-width:0;padding-right:0;display:grid;grid-gap:3px;gap:3px}.admin-map-overlay-open{grid-column:2;grid-row:1;height:34px;padding:0 11px;border:0;border-radius:10px;background:#26312d;color:#fff;display:flex;align-items:center;gap:6px;font-size:.59rem;font-weight:850;white-space:nowrap;cursor:pointer;transition:transform .15s ease,background .15s ease}.admin-map-overlay-open:focus-visible,.admin-map-overlay-open:hover{background:#167456;transform:translateY(-1px)}.admin-map-overlay-open svg{width:13px;height:13px}.admin-map-overlay-close{position:static;grid-column:3;grid-row:1;width:24px;height:24px;padding:0;border:0;border-radius:50%;background:#edf1ef;color:#66716c;display:grid;place-items:center;cursor:pointer;transition:background .15s ease,color .15s ease}.admin-map-overlay-close:focus-visible,.admin-map-overlay-close:hover{background:#dfe8e3;color:#25332d}.admin-map-overlay-close svg{width:13px;height:13px}@media(max-width:700px){.admin-map-overlay.has-selection{grid-template-columns:minmax(0,1fr) 24px}.admin-map-overlay.has-selection>div{grid-column:1}.admin-map-overlay-close{grid-column:2}.admin-map-overlay-open{grid-column:1/-1;grid-row:2;justify-content:center}}.map-ticket-modal-backdrop{position:fixed;inset:0;z-index:300;padding:24px;background:rgba(17,27,23,.48);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);display:grid;place-items:center;animation:map-ticket-backdrop-in .18s ease both}.map-ticket-modal{width:min(650px,100%);max-height:calc(100dvh - 48px);overflow:auto;border:1px solid hsla(0,0%,100%,.76);border-radius:26px;background:#fff;box-shadow:0 32px 90px rgba(13,31,23,.25);animation:map-ticket-modal-in .22s cubic-bezier(.2,.8,.25,1) both}.map-ticket-modal>header{padding:22px 24px 18px;border-bottom:1px solid #e8ece9;display:flex;align-items:center;justify-content:space-between;gap:20px}.map-ticket-modal-heading{display:grid;grid-gap:6px;gap:6px}.map-ticket-modal-heading>span{color:#357257;display:flex;align-items:center;gap:7px;font-size:.6rem;font-weight:950;letter-spacing:.08em;text-transform:uppercase}.map-ticket-modal-heading>small{color:#738079;font-size:.68rem;font-weight:800;letter-spacing:.035em}.map-ticket-modal>header>button{width:38px;height:38px;flex:0 0 38px;border:0;border-radius:50%;background:#f0f4f2;color:#52615a;display:grid;place-items:center;cursor:pointer}.map-ticket-modal>header>button:focus-visible,.map-ticket-modal>header>button:hover{background:#e0eae5;color:#1e4737;outline:none}.map-ticket-modal-status-row{padding:22px 24px 0;display:flex;align-items:center;gap:8px}.map-ticket-modal-status-row>span:last-child{padding:5px 9px;border-radius:99px;background:#f0f2f1;color:#65706b;font-size:.6rem;font-weight:800}.map-ticket-modal-status-row .admin-status{text-transform:capitalize}.map-ticket-modal-copy{padding:17px 24px 22px;display:grid;grid-gap:10px;gap:10px}.map-ticket-modal-copy h2{max-width:560px;color:#26302c;font-size:clamp(1.35rem,3vw,1.85rem);line-height:1.16;letter-spacing:-.04em}.map-ticket-modal-copy p{color:#68736e;font-size:.78rem;line-height:1.65}.map-ticket-modal-details{margin:0 24px;padding:4px 18px;border:1px solid #e4e9e6;border-radius:17px;background:#f8faf9;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.map-ticket-modal-details>div{min-width:0;padding:15px 4px}.map-ticket-modal-details>div:nth-child(odd){padding-right:18px;border-right:1px solid #e2e7e4}.map-ticket-modal-details>div:nth-child(2n){padding-left:18px}.map-ticket-modal-details>div:nth-child(n+3){border-top:1px solid #e2e7e4}.map-ticket-modal-details dt{color:#78847e;display:flex;align-items:center;gap:7px;font-size:.57rem;font-weight:850}.map-ticket-modal-details dt svg{color:#3d7b60}.map-ticket-modal-details dd{margin:6px 0 0;color:#303a36;font-size:.7rem;font-weight:850;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.map-ticket-modal>footer{padding:22px 24px 24px;display:flex;align-items:center;justify-content:flex-end;gap:9px}.map-ticket-modal>footer a,.map-ticket-modal>footer button{min-height:43px;padding:0 15px;border:1px solid #dce2df;border-radius:12px;background:#fff;color:#4f5b55;text-decoration:none;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.67rem;font-weight:900;cursor:pointer}.map-ticket-modal>footer a{border-color:#26312d;background:#26312d;color:#fff}.map-ticket-modal>footer a:focus-visible,.map-ticket-modal>footer a:hover{border-color:#167456;background:#167456}.map-ticket-modal>footer a svg{width:14px;height:14px}@keyframes map-ticket-backdrop-in{0%{opacity:0}to{opacity:1}}@keyframes map-ticket-modal-in{0%{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}@media(prefers-reduced-motion:reduce){.map-ticket-modal,.map-ticket-modal-backdrop{animation:none}}@media(max-width:620px){.map-ticket-modal-backdrop{padding:12px}.map-ticket-modal{max-height:calc(100dvh - 24px);border-radius:20px}.map-ticket-modal-copy,.map-ticket-modal-status-row,.map-ticket-modal>footer,.map-ticket-modal>header{padding-left:18px;padding-right:18px}.map-ticket-modal-details{margin-left:18px;margin-right:18px;grid-template-columns:1fr}.map-ticket-modal-details>div,.map-ticket-modal-details>div:nth-child(2n),.map-ticket-modal-details>div:nth-child(odd){padding:13px 2px;border-right:0}.map-ticket-modal-details>div:nth-child(n+2){border-top:1px solid #e2e7e4}.map-ticket-modal>footer{align-items:stretch;flex-direction:column-reverse}.map-ticket-modal>footer a,.map-ticket-modal>footer button{width:100%}}.city-public-page-v2{--city-accent:#f3b33d;--city-surface:#f4f7f5;background:var(--city-surface)}.city-public-page-v2 .city-public-header{z-index:20;border-radius:20px}.city-public-page-v2 .city-public-header,.city-superhero{width:calc(100% - 32px);max-width:1500px;margin:16px auto 0;position:relative}.city-superhero{min-height:clamp(520px,72vh,760px);border-radius:30px;overflow:hidden;background:linear-gradient(125deg,var(--city-primary),var(--city-secondary));display:flex;align-items:flex-end;isolation:isolate}.city-superhero.is-fallback:after,.city-superhero.is-fallback:before{content:"";position:absolute;border-radius:50%;z-index:-1}.city-superhero.is-fallback:before{width:620px;height:620px;right:-100px;top:-250px;background:color-mix(in srgb,var(--city-accent) 24%,transparent)}.city-superhero.is-fallback:after{width:440px;height:440px;right:15%;bottom:-310px;border:80px solid hsla(0,0%,100%,.08)}.city-superhero-image{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:-3;animation:cityBannerIn .7s ease both}.city-superhero-shade{position:absolute;inset:0;z-index:-2;background:linear-gradient(90deg,rgba(8,31,28,.9),rgba(8,31,28,.7) 46%,rgba(8,31,28,.12) 78%),linear-gradient(0deg,rgba(8,31,28,.38),transparent 45%)}.city-superhero.is-fallback .city-superhero-shade{background:linear-gradient(112deg,color-mix(in srgb,var(--city-primary) 96%,#102e28),color-mix(in srgb,var(--city-secondary) 86%,#102b2b))}.city-superhero-content{width:min(820px,72%);padding:clamp(42px,7vw,92px);color:#fff;display:grid;justify-items:start;grid-gap:20px;gap:20px}.city-superhero-kicker{padding:8px 11px;border:1px solid hsla(0,0%,100%,.22);border-radius:99px;background:hsla(0,0%,100%,.11);font-size:.62rem;font-weight:950;letter-spacing:.11em;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.city-superhero h1{font-size:clamp(3.5rem,7vw,7.5rem);line-height:.88;letter-spacing:-.07em;text-wrap:balance}.city-superhero h1 em{color:var(--city-accent);font-style:normal}.city-superhero-content>p{max-width:690px;color:hsla(0,0%,100%,.78);font-size:clamp(.92rem,1.25vw,1.08rem);line-height:1.65}.city-superhero .city-hero-actions{margin-top:8px}.city-superhero .city-primary-action{background:var(--city-accent);color:#17332d;box-shadow:0 18px 38px rgba(7,26,22,.25)}.city-superhero .city-secondary-action{border-color:hsla(0,0%,100%,.28);background:hsla(0,0%,100%,.12);color:#fff;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.city-carousel-controls{position:absolute;right:28px;bottom:28px;padding:7px;border:1px solid hsla(0,0%,100%,.2);border-radius:99px;background:rgba(12,34,30,.55);display:flex;align-items:center;gap:9px;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.city-carousel-controls>button{width:38px;height:38px;border:0;border-radius:50%;background:hsla(0,0%,100%,.12);color:#fff;display:grid;place-items:center;cursor:pointer}.city-carousel-controls>div{display:flex;gap:5px}.city-carousel-controls>div button{width:8px;height:8px;padding:0;border:0;border-radius:99px;background:hsla(0,0%,100%,.35);cursor:pointer;transition:width .2s ease,background .2s ease}.city-carousel-controls>div button.ativo{width:24px;background:var(--city-accent)}.city-service-strip{width:min(1320px,calc(100% - 60px));margin:-34px auto 72px;position:relative;z-index:5;border:1px solid rgba(218,230,224,.85);border-radius:24px;background:hsla(0,0%,100%,.96);box-shadow:0 24px 70px rgba(22,58,47,.14);display:grid;grid-template-columns:minmax(330px,.85fr) minmax(560px,1.15fr);overflow:hidden}.city-service-intro{padding:25px 28px;background:color-mix(in srgb,var(--city-primary) 8%,#fff);display:grid;grid-template-columns:48px minmax(0,1fr);align-items:center;grid-gap:12px;gap:12px}.city-service-intro>span{width:48px;height:48px;border-radius:15px;background:var(--city-primary);color:#fff;display:grid;place-items:center}.city-service-intro>div{display:grid;grid-gap:4px;gap:4px}.city-service-intro strong{font-size:.78rem}.city-service-intro small{color:#6b7b75;font-size:.62rem;line-height:1.45}.city-service-intro>a{grid-column:2;color:var(--city-primary);display:flex;align-items:center;gap:7px;font-size:.62rem;font-weight:900}.city-consult-inline{padding:22px 26px;border:0;border-radius:0;box-shadow:none;grid-template-columns:42px minmax(170px,.65fr) minmax(330px,1fr);align-items:center;gap:14px}.city-consult-inline .city-card-icon{width:42px;height:42px;border-radius:13px}.city-consult-inline>div{display:grid;grid-gap:3px;gap:3px}.city-consult-inline h2{font-size:.86rem}.city-consult-inline>div p{font-size:.6rem}.city-consult-inline form{grid-template-columns:minmax(210px,1fr) auto;align-items:end;gap:8px}.city-consult-inline form label{gap:4px}.city-consult-inline form label>span{font-size:.56rem}.city-consult-inline input{height:44px}.city-consult-inline form>button{height:44px;padding:0 15px}.city-consult-inline .city-form-error{grid-column:1/-1;grid-row:2}.city-public-page-v2 .city-first-steps{padding-top:64px;background:var(--city-surface)}.city-public-page-v2 .city-first-steps article{background:color-mix(in srgb,var(--city-surface) 68%,#fff)}.city-public-page-v2 .city-manifestations{background:linear-gradient(145deg,color-mix(in srgb,var(--city-primary) 8%,var(--city-surface)),color-mix(in srgb,var(--city-secondary) 7%,var(--city-surface)))}.city-public-page-v2 .city-final-call{background:linear-gradient(120deg,var(--city-primary),var(--city-secondary))}@keyframes cityBannerIn{0%{opacity:0;transform:scale(1.025)}to{opacity:1;transform:scale(1)}}@media(prefers-reduced-motion:reduce){.city-superhero-image{animation:none}}@media(max-width:1050px){.city-service-strip{grid-template-columns:1fr}.city-consult-inline{grid-template-columns:42px minmax(0,.55fr) minmax(0,1fr)}}@media(max-width:760px){.city-public-page-v2 .city-public-header,.city-superhero{width:calc(100% - 20px);margin-top:10px}.city-superhero{min-height:620px;border-radius:23px}.city-superhero-content{width:100%;padding:38px 25px 100px}.city-superhero h1{font-size:clamp(3.2rem,15vw,5rem)}.city-superhero-shade{background:linear-gradient(0deg,rgba(8,31,28,.94),rgba(8,31,28,.16) 90%)}.city-carousel-controls{left:24px;right:auto;bottom:24px}.city-service-strip{width:calc(100% - 28px);margin:-1px auto 50px;border-radius:0 0 20px 20px}.city-consult-inline{grid-template-columns:42px 1fr}.city-consult-inline form{grid-column:1/-1;grid-template-columns:1fr auto}}@media(max-width:520px){.city-consult-inline,.city-service-intro{padding:20px}.city-consult-inline form{grid-template-columns:1fr}.city-consult-inline form>button,.city-superhero .city-hero-actions,.city-superhero .city-primary-action,.city-superhero .city-secondary-action{width:100%}}.city-brand-mark{width:48px;height:48px;border:1px solid hsla(0,0%,100%,.25);border-radius:13px;background:hsla(0,0%,100%,.14);color:#fff;display:grid;place-items:center;font-size:.72rem;font-style:normal;font-weight:950;box-shadow:inset 0 1px hsla(0,0%,100%,.18)}.city-public-page-v2 .city-first-steps{padding-top:72px;padding-bottom:72px}.city-public-page-v2 .city-first-steps>div{margin-top:30px;gap:12px}.city-public-page-v2 .city-first-steps article{min-height:168px;padding:21px}.city-public-page-v2 .city-manifestations{padding-top:76px;padding-bottom:76px;display:grid;grid-template-columns:minmax(260px,.62fr) minmax(0,1.38fr);align-items:start;grid-gap:54px;gap:54px}.city-public-page-v2 .city-manifestations>header{position:-webkit-sticky;position:sticky;top:24px}.city-public-page-v2 .city-manifestations>header h2{font-size:clamp(2.45rem,4.2vw,4.35rem)}.city-public-page-v2 .city-manifestations>div{margin-top:0;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.city-public-page-v2 .city-manifestations article,.city-public-page-v2 .city-manifestations article:nth-child(n){grid-column:auto;min-height:132px;padding:18px;gap:12px;grid-template-columns:38px minmax(0,1fr);align-items:start}.city-public-page-v2 .city-manifestations article:last-child{grid-column:1/-1;min-height:108px}.city-public-page-v2 .city-manifestations article>span{align-self:center}.city-public-page-v2 .city-commitment{width:min(1200px,calc(100% - 40px));margin:0 auto;padding:82px 0;grid-template-columns:minmax(0,1.12fr) minmax(330px,.58fr);gap:48px}.city-public-page-v2 .city-commitment h2{font-size:clamp(2.25rem,4vw,3.65rem)}.city-public-page-v2 .city-commitment ul{margin-top:14px;gap:8px}.city-public-page-v2 .city-commitment li{padding:12px 14px}.city-public-page-v2 .city-commitment>aside{min-height:300px;padding:30px}.city-public-page-v2 .city-final-call{min-height:210px;margin-bottom:48px;padding:38px 44px;border-radius:24px}.city-public-page-v2 .city-final-call h2{max-width:690px;font-size:clamp(2rem,3.7vw,3.4rem)}.city-public-page-v2 .city-public-footer{width:100%;padding:30px max(20px,calc((100vw - 1200px)/2)) 22px;grid-template-columns:minmax(280px,1fr) auto;align-items:center;gap:20px;background:color-mix(in srgb,var(--city-surface) 86%,#fff)}.city-public-page-v2 .city-footer-brand>img,.city-public-page-v2 .city-footer-brand>span{width:52px;height:52px;padding:5px;border:1px solid #d9e5df;border-radius:15px;background:#fff;object-fit:contain}.city-public-page-v2 .city-footer-contact{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.city-public-page-v2 .city-footer-contact:empty{display:none}.city-public-page-v2 .city-footer-contact>span{min-width:0;padding:10px 12px}.city-public-page-v2 .city-public-footer>p{padding-top:14px}.city-public-page-v2 .city-footer-links{gap:14px}@media(max-width:900px){.city-public-page-v2 .city-manifestations{grid-template-columns:1fr;gap:30px}.city-public-page-v2 .city-manifestations>header{position:static}.city-public-page-v2 .city-commitment{grid-template-columns:1fr}.city-public-page-v2 .city-footer-contact{grid-template-columns:1fr 1fr}}@media(max-width:620px){.city-public-page-v2 .city-first-steps{padding-top:56px;padding-bottom:56px}.city-public-page-v2 .city-manifestations{padding-top:58px;padding-bottom:58px}.city-public-page-v2 .city-manifestations>div{grid-template-columns:1fr}.city-public-page-v2 .city-manifestations article:last-child{grid-column:auto}.city-public-page-v2 .city-commitment{width:calc(100% - 28px);padding:58px 0}.city-public-page-v2 .city-final-call{min-height:0;padding:28px 24px}.city-public-page-v2 .city-public-footer{grid-template-columns:1fr;padding-top:24px}.city-public-page-v2 .city-footer-contact{grid-template-columns:1fr}.city-public-page-v2 .city-footer-links{justify-content:flex-start;flex-direction:row;flex-wrap:wrap}}.city-public-page-v2 .city-manifestations article,.city-public-page-v2 .city-manifestations article:nth-child(n){min-height:124px;padding:20px;border:1px solid color-mix(in srgb,var(--category-color) 18%,#dce5e1);border-radius:16px;background:#fff;box-shadow:0 8px 22px rgba(20,55,44,.07);transition:border-color .18s ease,box-shadow .18s ease}.city-public-page-v2 .city-manifestations article:last-child{min-height:100px}.city-public-page-v2 .city-manifestations article:before{inset:0 auto auto 20px;width:48px;height:4px;border-radius:0 0 8px 8px}.city-public-page-v2 .city-manifestations article:after{display:none}.city-public-page-v2 .city-manifestations article:hover{transform:none;border-color:color-mix(in srgb,var(--category-color) 34%,#dce5e1);box-shadow:0 10px 26px rgba(20,55,44,.09)}.city-public-page-v2 .city-manifestations article>svg{width:38px;height:38px;padding:10px;border-radius:11px;background:var(--category-color);color:#fff;box-shadow:none}.city-public-page-v2 .city-manifestations article>span{gap:6px}.city-public-page-v2 .city-manifestations article strong{color:#173d32;font-size:.88rem;font-weight:850;letter-spacing:-.01em}.city-public-page-v2 .city-manifestations article p{color:#66766f;font-size:.69rem;line-height:1.5}.city-public-page-v2 .city-footer-brand>span{background:linear-gradient(145deg,var(--city-primary),var(--city-secondary));color:#fff;border-color:transparent}.city-consult-inline.city-consult-link{grid-template-columns:42px minmax(0,1fr) auto;color:inherit;transition:background .18s ease}.city-consult-inline.city-consult-link:hover{background:color-mix(in srgb,var(--city-primary) 4%,#fff)}.city-consult-link-action{height:42px;padding:0 14px;border-radius:12px;background:var(--city-primary);color:#fff;display:flex;align-items:center;gap:8px;font-size:.61rem;white-space:nowrap}.municipal-query-page{min-height:100vh;padding:18px;background:var(--city-surface);color:#163b32;display:grid;grid-template-rows:auto 1fr auto;grid-gap:16px;gap:16px;overflow:hidden}.municipal-query-header{width:min(1420px,100%);min-height:76px;margin:0 auto;padding:10px 12px 10px 14px;border-radius:20px;background:linear-gradient(115deg,var(--city-primary),var(--city-secondary));display:flex;align-items:center;justify-content:space-between;gap:24px;box-shadow:0 16px 38px color-mix(in srgb,var(--city-primary) 18%,transparent)}.municipal-query-brand{display:flex;align-items:center;gap:11px;color:#fff}.municipal-query-brand>i,.municipal-query-brand>img{width:48px;height:48px;padding:5px;border:1px solid hsla(0,0%,100%,.25);border-radius:14px;background:hsla(0,0%,100%,.13);object-fit:contain}.municipal-query-brand>i{padding:0;display:grid;place-items:center;font-size:.7rem;font-style:normal;font-weight:950}.municipal-query-brand>span{display:grid;grid-gap:3px;gap:3px}.municipal-query-brand strong{font-size:.76rem}.municipal-query-brand small{color:hsla(0,0%,100%,.66);font-size:.58rem}.municipal-query-header>a:last-child{min-height:42px;padding:0 14px;border:1px solid hsla(0,0%,100%,.24);border-radius:12px;color:#fff;background:hsla(0,0%,100%,.1);display:flex;align-items:center;gap:8px;font-size:.62rem;font-weight:850}.municipal-query-shell{width:min(1280px,100%);margin:0 auto;padding:clamp(34px,5vw,72px);border-radius:30px;position:relative;background:linear-gradient(135deg,color-mix(in srgb,var(--city-primary) 9%,#fff),color-mix(in srgb,var(--city-secondary) 7%,#fff));display:grid;grid-template-columns:minmax(0,1.05fr) minmax(390px,.72fr);align-items:center;grid-gap:clamp(45px,7vw,100px);gap:clamp(45px,7vw,100px);overflow:hidden}.municipal-query-shell:before{content:"";position:absolute;right:-170px;top:-260px;width:600px;height:600px;border-radius:50%;background:color-mix(in srgb,var(--city-accent) 17%,transparent)}.municipal-query-card,.municipal-query-intro{position:relative;z-index:1}.municipal-query-intro{display:grid;justify-items:start;grid-gap:18px;gap:18px}.municipal-query-kicker{padding:7px 10px;border-radius:99px;background:color-mix(in srgb,var(--city-primary) 11%,#fff);color:var(--city-primary);font-size:.59rem;font-weight:950;letter-spacing:.1em}.municipal-query-intro h1{max-width:700px;font-size:clamp(3.5rem,6vw,6.5rem);line-height:.9;letter-spacing:-.07em}.municipal-query-intro h1 em{color:var(--city-primary);font-style:normal}.municipal-query-intro>p{max-width:650px;color:#61756c;font-size:.88rem;line-height:1.7}.municipal-query-intro ul{width:min(620px,100%);margin-top:8px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.municipal-query-intro li{min-height:108px;padding:14px;border:1px solid #dce7e2;border-radius:15px;background:hsla(0,0%,100%,.68);display:grid;align-content:start;grid-gap:10px;gap:10px}.municipal-query-intro li>svg{width:31px;height:31px;padding:8px;border-radius:10px;background:color-mix(in srgb,var(--city-primary) 11%,#fff);color:var(--city-primary)}.municipal-query-intro li>span{display:grid;grid-gap:4px;gap:4px}.municipal-query-intro li strong{font-size:.63rem}.municipal-query-intro li small{color:#73847c;font-size:.56rem;line-height:1.4}.municipal-query-card{padding:30px;border:1px solid hsla(0,0%,100%,.92);border-radius:25px;background:hsla(0,0%,100%,.94);box-shadow:0 30px 70px rgba(21,59,47,.14);display:grid;grid-gap:20px;gap:20px}.municipal-query-icon{width:52px;height:52px;border-radius:16px;background:linear-gradient(135deg,var(--city-primary),var(--city-secondary));color:#fff;display:grid;place-items:center}.municipal-query-icon svg{width:22px;height:22px}.municipal-query-card>header{display:grid;grid-gap:6px;gap:6px}.municipal-query-card>header small{color:var(--city-primary);font-size:.56rem;font-weight:950;letter-spacing:.1em}.municipal-query-card h2{font-size:1.55rem;letter-spacing:-.04em}.municipal-query-card>header p{color:#718078;font-size:.67rem;line-height:1.55}.municipal-query-card form{display:grid;grid-gap:10px;gap:10px}.municipal-query-card label{display:grid;grid-gap:7px;gap:7px;color:#4b5d55;font-size:.63rem;font-weight:900}.municipal-query-card input{height:54px;padding:0 14px;border:1px solid #d7e1dc;border-radius:13px;background:#fafcfb;color:#183c32;font-size:.78rem;font-weight:750;outline:0}.municipal-query-card input:focus{border-color:var(--city-primary);box-shadow:0 0 0 4px color-mix(in srgb,var(--city-primary) 10%,transparent)}.municipal-query-card form>button{height:52px;border:0;border-radius:13px;background:linear-gradient(115deg,var(--city-primary),var(--city-secondary));color:#fff;display:flex;align-items:center;justify-content:center;gap:8px;font-size:.67rem;font-weight:900;cursor:pointer}.municipal-query-card form>button:disabled{opacity:.6}.municipal-query-error{padding:10px 12px;border-radius:10px;background:#fff0f1;color:#9f3e4b;font-size:.62rem}.municipal-query-card>footer{padding-top:15px;border-top:1px solid #e7ece9;color:#708078;display:flex;align-items:center;gap:7px;font-size:.57rem}.municipal-query-help{width:min(900px,calc(100% - 24px));min-height:76px;margin:0 auto;padding:12px 14px 12px 18px;border:1px solid #dbe6e1;border-radius:18px;background:#fff;display:flex;align-items:center;justify-content:space-between;gap:20px}.municipal-query-help>div{display:flex;align-items:center;gap:11px}.municipal-query-help>div>svg{width:38px;height:38px;padding:10px;border-radius:12px;background:color-mix(in srgb,var(--city-primary) 10%,#fff);color:var(--city-primary)}.municipal-query-help span{display:grid;grid-gap:3px;gap:3px}.municipal-query-help strong{font-size:.66rem}.municipal-query-help small{color:#798780;font-size:.57rem}.municipal-query-help>a{min-height:42px;padding:0 14px;border-radius:12px;background:color-mix(in srgb,var(--city-primary) 9%,#fff);color:var(--city-primary);display:flex;align-items:center;gap:8px;font-size:.61rem;font-weight:900;white-space:nowrap}@media(max-width:900px){.municipal-query-shell{grid-template-columns:1fr}.municipal-query-intro h1{max-width:760px}.municipal-query-card{width:min(580px,100%)}}@media(max-width:620px){.city-consult-inline.city-consult-link{grid-template-columns:42px 1fr}.city-consult-link-action{grid-column:1/-1;justify-content:center}.municipal-query-page{padding:10px}.municipal-query-header{min-height:68px}.municipal-query-header>a:last-child{width:42px;padding:0;justify-content:center;font-size:0}.municipal-query-shell{padding:42px 20px;border-radius:22px;gap:34px}.municipal-query-intro h1{font-size:clamp(3.2rem,16vw,4.8rem)}.municipal-query-intro ul{grid-template-columns:1fr}.municipal-query-intro li{min-height:0;grid-template-columns:31px 1fr}.municipal-query-card{padding:23px}.municipal-query-help{align-items:flex-start;flex-direction:column}.municipal-query-help>a{width:100%;justify-content:center}}.city-public-header .city-brand-mark,.city-public-header .city-public-brand>img{padding:5px;border-color:hsla(0,0%,100%,.82);background:#fff;color:var(--city-primary);box-shadow:0 7px 18px rgba(10,35,29,.18)}.city-public-header .city-brand-mark{padding:0}.municipal-query-brand>i,.municipal-query-brand>img{border-color:hsla(0,0%,100%,.82);background:#fff;color:var(--city-primary);box-shadow:0 7px 18px rgba(10,35,29,.18)}.city-public-page-v2 .city-commitment{background:transparent}.protocol-page-admin .protocol-center{grid-template-rows:auto auto auto minmax(0,1fr) auto}.protocol-center>.assignment-banner{grid-row:2}.protocol-center>.forward-decision-banner{grid-row:3}.protocol-center>.protocol-history{grid-row:4}.protocol-center>.official-compose{grid-row:5}.ticket-assignment{width:max-content;max-width:100%;margin-top:7px;padding:5px 8px;border:1px solid transparent;border-radius:8px;display:flex;align-items:center;gap:6px;font-size:.63rem;font-weight:850;line-height:1.2}.ticket-assignment svg{width:13px;height:13px;flex:0 0 auto}.ticket-assignment span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-assignment.free{border-color:#d8e0dc;background:#f4f7f5;color:#5f6c65}.ticket-assignment.mine{border-color:#bcdcca;background:#eaf7f0;color:#246b49}.ticket-assignment.busy{border-color:#ead8aa;background:#fff8e6;color:#795d21}.protocol-record-owner{padding:8px 10px 8px 13px!important;border:1px solid #e1e7e3!important;border-radius:11px;background:#f7f9f8}.protocol-record-owner.free{background:#f5f7f6}.protocol-record-owner.mine{border-color:#c4dfd0!important;background:#edf8f2}.protocol-record-owner.busy{border-color:#ead8aa!important;background:#fff9e9}.protocol-record-owner.mine>strong{color:#236a48}.protocol-record-owner.busy>strong{color:#765a20}.assignment-banner{margin:10px 18px 0;padding:12px 14px;border:1px solid #dce4df;border-radius:14px;background:#f7f9f8;display:grid;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;grid-gap:12px;gap:12px}.assignment-banner-icon{width:40px;height:40px;border-radius:12px;background:#e9efec;color:#586861;display:grid;place-items:center}.assignment-banner-icon svg{width:18px;height:18px}.assignment-banner>div{min-width:0;display:grid;grid-gap:2px;gap:2px}.assignment-banner>div>span{font-size:.53rem;font-weight:950;letter-spacing:.09em}.assignment-banner>div>strong{font-size:.76rem}.assignment-banner>div>p{color:#6f7974;font-size:.63rem;line-height:1.4}.assignment-banner>button,.assignment-compose-lock>button{min-height:38px;padding:0 13px;border:1px solid transparent;border-radius:10px;display:flex;align-items:center;justify-content:center;gap:7px;font-size:.64rem;font-weight:900;white-space:nowrap;cursor:pointer}.assignment-banner>button:disabled,.assignment-compose-lock>button:disabled{opacity:.55;cursor:not-allowed}.assignment-banner.free{border-color:#d8e0dc;background:#f7f9f8;color:#43524b}.assignment-banner.mine{border-color:#bddfcd;background:#eef9f3;color:#1f6645}.assignment-banner.busy{border-color:#ead8aa;background:#fff9e9;color:#74581e}.assignment-banner.mine .assignment-banner-icon{background:#d7eee1;color:#24704c}.assignment-banner.busy .assignment-banner-icon{background:#f6e7bd;color:#83631f}.assignment-primary{border-color:#286e4e!important;background:#286e4e;color:#fff}.assignment-secondary{border-color:currentColor!important;background:#fff;color:inherit}.assignment-compose-lock{min-height:92px!important;padding:16px 18px!important;border-top:1px solid #dfe5e1;background:#f8faf9!important;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px!important}.assignment-compose-lock>span{width:38px;height:38px;border-radius:11px;background:#e7eeea;color:#586861;display:grid;place-items:center}.assignment-compose-lock>span svg{width:17px;height:17px}.assignment-compose-lock>div{display:grid;grid-gap:4px;gap:4px}.assignment-compose-lock>div strong{font-size:.72rem}.assignment-compose-lock>div p{color:#737d78;font-size:.62rem;line-height:1.4}.assignment-compose-lock>button{border-color:#ccd9d2;background:#fff;color:#30694f}.assignment-compose-lock.busy{background:#fffaf0!important}.assignment-compose-lock.busy>span{background:#f5e6bc;color:#7e6021}.protocol-global-drawer .detail-assignment{grid-template-columns:42px minmax(0,1fr);align-items:center;gap:11px}.detail-assignment>span{width:42px;height:42px;border-radius:12px;background:#e9efec;color:#596861;display:grid;place-items:center}.detail-assignment>span svg{width:18px;height:18px}.detail-assignment>div{display:grid;grid-gap:3px;gap:3px}.detail-assignment small{color:#748079;font-size:.57rem}.detail-assignment strong{font-size:.75rem}.detail-assignment.mine{background:#f0f9f4!important}.detail-assignment.mine>span{background:#d7eee1;color:#24704c}.detail-assignment.busy{background:#fff9e9!important}.detail-assignment.busy>span{background:#f5e6bc;color:#7e6021}.assignment-transfer-modal{width:min(520px,calc(100vw - 28px))}.assignment-transfer-warning{padding:13px;border:1px solid #ead8aa;border-radius:12px;background:#fff9e9;color:#74591e;display:grid;grid-template-columns:22px minmax(0,1fr);align-items:start;grid-gap:10px;gap:10px}.assignment-transfer-warning>svg{width:20px;height:20px;margin-top:1px}.assignment-transfer-warning p{margin:0!important;color:#6e5b31!important;font-size:.68rem!important;line-height:1.5!important}.assignment-transfer-warning strong{color:#513f19}.assignment-transfer-modal textarea{min-height:94px}@media(max-width:820px){.assignment-banner{margin:9px 12px 0;grid-template-columns:38px minmax(0,1fr)}.assignment-banner>button{grid-column:1/-1;width:100%}.assignment-compose-lock{grid-template-columns:36px minmax(0,1fr)}.assignment-compose-lock>button{grid-column:1/-1;width:100%}}.help-page{width:min(1180px,100%);margin:0 auto;padding-bottom:48px;gap:20px}.help-header{padding:10px 0 6px;align-items:center}.help-header>div{gap:8px}.help-header h1{max-width:840px;font-size:clamp(2.1rem,4vw,3.45rem);line-height:1;letter-spacing:-.055em}.help-header p{font-size:.9rem}.help-kicker{width:max-content;padding:7px 10px;border-radius:99px;background:#e9f5ee;color:#286b4d;gap:7px;font-size:.58rem;font-weight:950;letter-spacing:.09em}.help-header>a,.help-kicker{display:flex;align-items:center}.help-header>a{min-height:44px;padding:0 15px;border:1px solid #d2dfd8;border-radius:13px;background:#fff;color:#28684c;gap:8px;font-size:.7rem;font-weight:900;white-space:nowrap}.help-section-nav{position:-webkit-sticky;position:sticky;z-index:10;top:70px;padding:7px;border:1px solid #e1e7e3;border-radius:15px;background:hsla(0,0%,100%,.92);box-shadow:0 10px 28px rgba(29,52,42,.07);display:flex;align-items:center;gap:4px;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.help-section-nav a{min-height:36px;padding:0 12px;border-radius:10px;color:#65726c;display:flex;align-items:center;font-size:.64rem;font-weight:850}.help-section-nav a:focus-visible,.help-section-nav a:hover{outline:0;background:#edf5f1;color:#28684c}.help-admin-section,.help-comparison,.help-example,.help-faq,.help-rule-card{scroll-margin-top:125px;border:1px solid #e1e7e3;border-radius:22px;background:#fff}.help-rule-card{padding:24px;display:grid;grid-gap:22px;gap:22px}.help-rule-intro{display:grid;grid-template-columns:50px minmax(0,1fr);align-items:center;grid-gap:14px;gap:14px}.help-rule-intro>span{width:50px;height:50px;border-radius:15px;background:#173f34;color:#fff;display:grid;place-items:center}.help-rule-intro>span svg{width:21px;height:21px}.help-rule-intro>div{display:grid;grid-gap:4px;gap:4px}.help-admin-section>div>small,.help-comparison>header small,.help-example>header small,.help-faq>header small,.help-rule-intro small{color:#37745a;font-size:.56rem;font-weight:950;letter-spacing:.1em}.help-admin-section h2,.help-comparison h2,.help-example h2,.help-faq h2,.help-rule-intro h2{font-size:1.25rem;letter-spacing:-.025em}.help-rule-intro p{color:#6d7872;font-size:.72rem;line-height:1.55}.help-state-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.help-state-grid article{min-height:132px;padding:16px;border:1px solid #dfe5e1;border-radius:16px;background:#f8faf9;display:grid;grid-template-columns:36px minmax(0,1fr);align-content:start;grid-gap:11px;gap:11px}.help-state-grid article>span{width:36px;height:36px;border-radius:11px;background:#e8eeeb;color:#5b6a63;display:grid;place-items:center}.help-state-grid article>div{display:grid;grid-gap:6px;gap:6px}.help-state-grid h3{font-size:.76rem}.help-state-grid p{color:#6e7973;font-size:.66rem;line-height:1.5}.help-state-grid article.mine{border-color:#c3dfd0;background:#eff9f4}.help-state-grid article.mine>span{background:#d6eee0;color:#246c49}.help-state-grid article.busy{border-color:#ead9ad;background:#fff9e9}.help-state-grid article.busy>span{background:#f4e5bb;color:#7d5f20}.help-example{padding:24px;display:grid;grid-gap:20px;gap:20px}.help-comparison>header,.help-example>header,.help-faq>header{display:grid;grid-gap:5px;gap:5px}.help-people-flow{display:grid;grid-template-columns:minmax(0,1fr) 42px minmax(0,1fr);align-items:stretch;grid-gap:10px;gap:10px}.help-people-flow article{min-height:142px;padding:17px;border:1px solid #dfe6e2;border-radius:16px;display:grid;grid-template-columns:42px minmax(0,1fr) 22px;align-items:start;grid-gap:12px;gap:12px}.help-people-flow article>span{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;font-size:.72rem;font-weight:950}.help-people-flow article>div{display:grid;grid-gap:4px;gap:4px}.help-people-flow article small{font-size:.54rem;font-weight:950;letter-spacing:.08em}.help-people-flow article strong{font-size:.76rem}.help-people-flow article p{color:#6f7974;font-size:.65rem;line-height:1.5}.help-people-flow article.owner{border-color:#bedfcd;background:#eef9f3}.help-people-flow article.owner>span{background:#2e7957;color:#fff}.help-people-flow article.owner>svg{color:#2d7755}.help-people-flow article.viewer{background:#f7f8f7}.help-people-flow article.viewer>span{background:#e5eae7;color:#596760}.help-people-flow article.viewer>svg{color:#69756f}.help-flow-divider{display:grid;place-items:center;color:#86908b}.help-flow-divider svg{width:18px;height:18px}.help-callout{padding:13px 15px;border-radius:13px;background:#eef4f1;color:#456158;display:flex;align-items:flex-start;gap:10px}.help-callout svg{flex:0 0 auto;margin-top:2px}.help-callout p{font-size:.68rem;line-height:1.55}.help-admin-section{padding:24px;background:linear-gradient(135deg,#173f34,#245849);color:#fff;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(340px,.9fr);grid-gap:36px;gap:36px}.help-admin-section>div{display:grid;align-content:start;justify-items:start;grid-gap:8px;gap:8px}.help-admin-section>div>span{width:44px;height:44px;margin-bottom:5px;border-radius:13px;background:hsla(0,0%,100%,.12);display:grid;place-items:center}.help-admin-section>div>small{color:#9dd5ba}.help-admin-section h2{max-width:560px;font-size:1.45rem}.help-admin-section>div>p{max-width:630px;color:hsla(0,0%,100%,.7);font-size:.71rem;line-height:1.6}.help-admin-section ul{display:grid;grid-gap:8px;gap:8px}.help-admin-section li{padding:12px;border:1px solid hsla(0,0%,100%,.12);border-radius:13px;background:hsla(0,0%,100%,.07);display:grid;grid-template-columns:20px minmax(0,1fr);grid-gap:10px;gap:10px}.help-admin-section li>svg{margin-top:2px;color:#aee0c5}.help-admin-section li>span{display:grid;grid-gap:3px;gap:3px}.help-admin-section li strong{font-size:.69rem}.help-admin-section li small{color:hsla(0,0%,100%,.62);font-size:.59rem;line-height:1.45}.help-comparison{padding:24px;display:grid;grid-gap:18px;gap:18px}.help-comparison>div{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.help-comparison article{padding:17px;border:1px solid #dfe5e1;border-radius:16px;background:#f8faf9;display:grid;grid-template-columns:40px minmax(0,1fr);grid-gap:12px;gap:12px}.help-comparison article>span{width:40px;height:40px;border-radius:12px;background:#e5f2eb;color:#2c7152;display:grid;place-items:center}.help-comparison article>div{display:grid;grid-gap:6px;gap:6px}.help-comparison h3{font-size:.79rem}.help-comparison article p{color:#707a75;font-size:.65rem;line-height:1.5}.help-comparison article strong{color:#326b53;font-size:.65rem}.help-faq{padding:24px;display:grid;grid-template-columns:270px minmax(0,1fr);grid-gap:30px;gap:30px}.help-faq>div{display:grid;grid-gap:7px;gap:7px}.help-faq details{border:1px solid #e0e6e2;border-radius:13px;background:#fafbfa;overflow:hidden}.help-faq summary{min-height:48px;padding:0 14px;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:.68rem;font-weight:850;cursor:pointer;list-style:none}.help-faq summary:after{content:"+";color:#46705f;font-size:1rem}.help-faq details[open] summary:after{content:"−"}.help-faq details p{padding:0 14px 14px;color:#6e7973;font-size:.66rem;line-height:1.55}@media(max-width:900px){.help-admin-section,.help-faq,.help-state-grid{grid-template-columns:1fr}.help-section-nav{overflow-x:auto}.help-section-nav a{white-space:nowrap}}@media(max-width:650px){.help-page{gap:14px}.help-header{align-items:flex-start}.help-header>a{width:100%;justify-content:center}.help-admin-section,.help-comparison,.help-example,.help-faq,.help-rule-card{padding:18px;border-radius:18px}.help-people-flow{grid-template-columns:1fr}.help-flow-divider{height:28px}.help-comparison>div{grid-template-columns:1fr}}